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The same complaint is with me too. Hungama charges of Rs.156 have been charged without any user consent. This is such a poor and cheap trick from bsnl broadband service. Also while contacting the customer care representative the call was hung up during the conversation. Where should I complain to report these issues ?
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001