BSNL Hungama / BSNL.hungama.com — False promotion about new tamil movies, games for children, etc.. Bsnl also support that hungama service.

Address:	600075
Website:	bsnl.hungama.com

I have received a call earlier in August from some one claimed to be a part of BSNL and informed about the Hungama service. The Tele-caller explained on the offers in the Hungama service like New Tamil Movies, Education Games & Movies for Children, etc.., He confirmed that this service will be chargeable only if the subscriber watched/utilized the service by accessing the Hungama service using the credentials.

I accepted the offer and received my credentials. I logged into the website, the same day, only to see that there were no games for children or any new Tamil movies hosted. To my disappointment there were only old Hindi movies in the website. I logged out from the website and it was hardly a 5-10 minutes session.

My August BSNL Broad band bill, had an additional charges (Rs. 441.68/-) towards Hungama music and movies. It was disappointing to see a charge slapped for an unused service and I immediately unsubscribed the Hungame service on Sep 8, 2015...

To my dismay, my September month bill too carried some charges for the unused and unsubscribed service (Rs.146.70).

I raised a complaint and gave a letter to BSNL Office Guindy on 31st Oct 2015. They simply mailed to Hungama service and ask them to refund.

I received a forwarded mail from BSNL on 3rd November from Hungama and its stated (Please note as per the details and record we have confirmation done by user himself. so in this scenario we can not provide you with the refund.)

I accept that I confirmed to activate the service as said above, but I cannot see any New Tamil Movies/Games for Children there on the month of August - September. Now also they don't have new movies, only 1/2year movies are there and also that movies are telecast by cable tv operators/DTH service regularly. Why should I pay for that movies...

BSNL also support this type of Fraud Value Added Services and cheated customers... there are too many complaints about Hungama here, why BSNL should cancel tha Hungama Service.

I request to refund the Hungama Charges In Total : 588.38

A Jude martin
BSNL Landline[protected]
Account Number - [protected]