[Resolved]  BSNL — Landline complaint not attended since 3 months but insists to pay bill regularly

Corporate Cabling is being done in Vettom Exchange area in Tirur division. Here unattended complaints are increasing. They may be happy on your connection cancelled to benefit the Private sector.

In my experience Tirur division is not bother about Vettom exchange. My BSNL connection is still from a 500 meters far Post through old service wire with half a dozen joints over some others plot while cable is passing through just in front of my house. Oral and written requests are still pending for years. So, in your case they may be happy to accept your request for cancellation of youir BSNL connection whatever may be the reason.

Sir, My telephone no.[protected], Vettom Exchange-Tirur Division-Kerala Circle is totally dead since August 2013 and my complaint number is [protected] dated[protected]. Nobody from BSNL attended my complaint till today[protected] even on requesting at the exchange and status we hear is 'under process' for 3 months. I am paying the bills for this useless connection regularly and authority is insisting to pay this month's bill also when I approached Tirur Divisional office with a request to do the needful for this long pending complaint. Now I have submitted a cancellation letter in the Divisional Office with the reason given as long pending unattended complaint. Why should I pay long months for a connection without any service. Earlier also I had paid bills for 4 months for totally dead connection which was not refunded yet. Actually I wish to retain the connection with a live telephone. Kindly do the needful to retain my telephone by attending my complaint at the earliest and refund my bill payments waiving for unused period. Thanking you, V N Abdul Shukoor, Mobile No. [protected], Email:nishadvn.[protected]@gmail.com

BSNL LAND LINE COMPLAINT NOT RECTIFIED FOR 2.5 MONTHS IN THURAVOOR EXCHANGE, ANGAMALY (ERNAKULAM)

Sir, My BSNL Land Line No. is[protected]. From December 2013 onwards it is not working and many times we complained about the same in Thuravoor Telephone Exchange (Ernakulam). Until 14.02.2014 it is not repaired and still we pay the telephone bill even without making a single call. I really doubt that for what purpose this department is working, as this an example for the inefficient management system.
I humbly request the top officials to look in to this matter and solve the problem at the earliest possible.

Johny Paul