BSNL — Landline phone dead sice a long time and no response

Address:

Darbhanga, Bihar

Sir, due to digging of mud by the side of the road for drains it happened some how that my landline cable connection got terminated and i have been filing complain again again but there was no proper response to it. My number is[protected]DARBHANGA) Bihar.SO finally i filed a complain online on 1st sep, 2015 the compaint no is[protected].To my surprise i was again lied.THE case was closed on 7th saing that my complain is resolved but its not actually.So today i again filed a complain(complaint no-[protected]) and they told me that my problem will be resolved, what if the sae the happens.Apart from it i even tried calling darbhanga bsnl ofifice but the people there are so lethargic that wont pick up the call even once and most of th time calls comes busy(rather they pick up the diaer and keep it so as to prevent calls from coming.I would really be gland i[censored] could solve my problem thanking you. So sir i want two things one is to reslove the problem and second is provide me rebate in my bill as i aint getting benefit of landline services even after filing a complaint just because of their ignorance. Rohit contract no- email [protected]@gmail.com