BSNL — no proper working of bsnl network

Address:

Krishna, Andhra Pradesh

i am proud to say bsnl is no.1 network all over andhra pradesh. i was using docomo network. i hear that bsnl network is providing full coverage all over andhra pradesh . i change my network to bsnl since 2013 jan. from beginning onwards there could be minor problems they tried to solve any kind of issues. But at present the customer care call centres not able to provide the best services what customer needs. they not at all trying to respond to the calls of a customer and even they are not ready to listen the problem facing towards bsnl network. they were behaving very rude manner .if a customer files a complaint they are not in position to register a complaint. so that many customers facing same problem. customer care centers are talking in rude way giving false statements. they decided to commit to fraud the customer they commonly says same reasons : 1. Change the handset 2. Switch off mobile & restart the handset 3. Replace the sim card 4. change network setting from automatic mode to manual mode for every problem solution is same. i was very much irritated on their activities. i never tolerate such type of things. you should take necessary action towards my complaint at any cause.