BSNL — Please cancel-bsnl activated hungama plan with out my knowledge

Address:

Chennai, Tamil Nadu

Sir
My land line no;[protected]. We have not used any hungama plans like games, movies, music. Just i noticed you charged one time charge for aug'15 and 'sep'15. I have not known that how many months you charged like this.

This can not be justified that you imposed this plan with out customer approval and knowledge. Kindly refund the amount that you charged in hungama plan.

We are doing official work at the age of 53, the response you made in this problem is very bad. If you are not refunding my amount, it may lead to surrender entire service to bsnl. This is nothing but looting middle class people when they one side office tension.
Please cance hungamma plan and do the needful
Regards
Arunachalam. C