BSNL — wrong billing amount

Ak shrivastava

from Basi, Punjab

Address:

Allahabad, Uttar Pradesh

I have a broadband connection with 1 GB data pack per month costing Rs.299. After adding all the taxes it is billed to Rs. 336 but the billing for the month of may has been done for Rs.360 and no reason has been provided. When called at the customer care no one answers to the call and it is the second time when the billing is done wrong. I have paid the amount of Rs. 360 as the connection would be cut if bill is not paid on time.

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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rajani kanta dash

from Agartala, Tripura

My land line[protected] account.[protected] having broadband facility with password find either the leakage or wrong calculation of bill for example-
Jan 2015 total usage-1712329kb, Dur-92hrs, Amt-Rs 175/-,
Feb 2015 total usage-5581349kb, Dur-52hrs, Amt-Rs 1195/- How?
In Month-11/2014 it was plan-BBG275 Now it is plan-BBG325cs34 -any change in plan without my knowledge -Why?
Night usage 2am-8am -162007kb without any use.
Please verify my account since last one year i am paying. defaulter

PLEASE DISCONNECT MY LAND LINE AND BROADBAND TO SAVE ME FROM YOUR DE-FAULTER LIST. Please reply in my mail/msg as per -
Rajani Kanta Dash, Mail-rajnikant.[protected]@gmail.com, Mob-[protected]
Customer ID-[protected], account-[protected]