Buckaroo Shoes — Pls be careful buckaroo/leather shoe & brand factory cheap goods

Address:

Thane, Maharashtra, 401107

I am rajesh pal from mira road.
I bouth buckaroo/leather shoe from brandfactory - mira road on 21 may 2016.
After around 1 month o[censored]se the shose sole was cracked (pic attached) and i brought this to brandfactory mira road branch’s notice. brandfactory manager says we are not taking any warranty on foot wears. i said its just 2 months old and how shose can can last in such small period. as i did not had any record in my hand i said him to check my purchase record and card details as i had used my credit card to buy this product, they straight said we shall discuss with factory and let you know.
I felt very disappointing to see to such a poor quality product (buckaroo/leather) as by looks great but within a month sole cracked. after brining to notice with evidance also nobody is ready to take responsibility & playing to terms and condition.
I would suggest propr buying any buckaroo product or any brand from brandfactory think 10 times as it may cost you less but may you suffered and ultimatly you will last paying more by paying for replacement product.
If the same case was brought to clarks or bata;s notice immedualtly solution would be provided by providing the replacement or cash back and i am telling this with my personal experience with bata/ clarks.

Thanks n rgds,
Rajesh pal
M: +91 [protected]