Budgetair.in — money deducted but ticket not booked

I was booking 2 flight tickets on budgetair.in and after the final payment process, the booking was unsuccessful.

However, the full amount of INR 7696 was deducted from my account.

I tried contacting budgetair India customer care but they are simply throwing 'the ticket is not booked, hence no information available'.

I already know the ticket is not booked. But, why was the money Deducted then?

Kindly help me in getting my money back.