Budli.in — Exchanged product | |||||
My order id is [protected] Budli buys old phone. I sent my Samsung Galaxy Mega 5.8 on 20th Feb via their courier partner parcelled.in. Earlier they said that my phone cost will be 6250 rs. later they said, they can only pay 2150 for the phone.I told them to return my phone. Its been over 15 days I have not received my phone back. Neither the company bothered to check for it. Like a fool I am continuously following it up, but they keep on saying that the address you provided is incorrect, although I never received any call on this regard neither from their courier partner nor from budli.in. I stay in pune and tracking id shows that my phone has reached pune on 7th of March. I am really pissed off with both budli and parcelled. After so many follow ups, they are blaming me that you have provided us wrong address. But the same address I mentioned while phone pick-up. How come they reach to me that time and not for delivering the phone? Was this information helpful? | |||||
 2 Comments | |||||
Comments
As mentioned by the customer herself, the address was wrong, however it was picked up. But while returning the gadget the courier person could not identify the address. This because, the courier person who delivers is not the same as the person who picks up and they made several attempts to deliver. However Budli.in managed to get this picked back and deliver to the customer successfully. The customer confirmed receipt of the gadget as it was sent in the original condition.
Reply
Argon Ray's reply, Apr 22, 2023
Your evasive roundabout answers and familiar patterns in consumer complaintshave made me understood your modus operandi. You quote good price, then when the ball is in your court evade. If the phone is okayish or bad enough you scavenge it for parts, force the consumer to pay exorbitant price for returns (earn in both ways) and then return. If the product is good, you keep beating around the bush harassing the customer until they accept your pathetic offers, or directly force them to accept. How long do you think everyone will be fooled? Not long...
This is a fraud company. They take your old mobile phones and torture you like anything. They took my phone mentioning the price of 3100 and offered me only 573 rupees. That was not enough for them they when I asked for the mobile return they charged me the shipment charge and after that scheduled the return on 3rd November and it`s going to get 10 days today. They have not dispatched it till now. Do not believe in them. They would do anything that they can do to keep your mobile phone in a fraud manner.