I had a very bad experience with your customer care staff Mr.Mithun Mishra (I don’t know if it’s his real name, he told me that’s his name). First of all, when I called he just clearly sounded lazy and sleepy. He didn’t even tell me his name. I had to ask for it. Then I told him what my issue is and that I haven’t received my order. He just clearly said sorry our duty is only to ship so I cannot help you with this, contact DTDC. Then I asked if he has their number, and he said no then I asked how do you partner with a company whose number you don’t have? Then he gave me the DTDC number. I tried that number but no help so naturally in this case I will contact your customer care because your company has shipped it. When I called up this time he was very rude. He had the audacity to tell me don’t worry you will not get duped maybe you are ordering online for the first time then I got angry and I was giving him the answer, but he just hung up the call. All I want to tell you is I have ordered from various portals and online companies, and never have I received such a rude reply and behavior. First of all, they never say it is not our duty to ensure that the product has reached you or not. They always helped me. I tried your company for the first time and sorry if I am going to hurt you by saying that henceforth I will not buy clothes from BUNNAI. I had a very bad experience.
I can provide my order id and details if needed. Was this information helpful? | 
