Busindia — After successful transaction also , ticket has not been done

Address:

NUAPADA, BHAWANIPATNA

Respected sir, today I have successfully done my ticket in AC delux Hi tech Bus from Berhampur to Bhawanipatna on 7th April 2022, 8 PM. I have completed my transaction of 554 also having transaction ID BI3138931. But. I have not received my ticket yet and Error showing in busindia website. So, Kindly take my request and help me to receive the ticket.