BusIndia Complaints & Reviews

I booked a ticket form Pondicherry to Tirupathi as a guest user and Money was debited from the account and the ticket is issued or confirmed.

The amount of rupees 270 was successfully paid through a debit Card.

Please refund my money as soon as possible. I've attached the payment proof

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I booked ticket from pondicherry to chennai, I paid my amount payment was successful but ticket was not received but I received payment success mail. This is happening second time for, very worst website to book tickets,

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Address: https://www.busindia.com/

I have booked the ticket amount using debit card transaction through billdesk. But my amount was deducted and ticket was not booked
The transaction number is[protected]
Please help me to eat my refund back

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I booked 4 tickets pondicherry to chennai. total Rs.985/- dedcuted from my bank account but No ticket booked nor refund. Big Cheater. No answer or rigntone in Toll free no or helpdesk.

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Address: Bhubaneswar

Amount debited but ticket not booked.

Transaction ID is YHDF[protected]

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You deserve one star only because your service sucks because in the morning i have booked a ticket for my travel dated on[protected] but after completing the transaction my money got deducted from my account and my ticket didn't even confirmed neither I got e-ticket nor the costumer care number work and even the mail service works properly.

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Address: No 1 pandian St thippu sahib lane pondicherry 605001

U guys are going to consumer court I have paid money but I didn't get ticket wht app is this I have left my bus at least give my money

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I have booked a bus ticket from pondicherry to karaikal . i booked the bus 2 times, but i didnt receive the ticket i paid the ticket amount twice but i didnt got the ticket, kindly refund my amount .

My contact : [protected]@gmail.com

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I booked a ticket from Bhanjanagar to bhubaneswar for 4th oct in osrtc by making a payment of rs 301/- through net banking. The amount was debited but could not get the PNR or ticket. My details are
Transaction ID: BI3872144
Merchant: www.busindia.com
Amount Paid: 301.00
Order Date:[protected]:06:22
Customer Phone Number: [protected], [protected]...

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Hi, I recharged the Bi wallet on[protected]:57 PM through PAYTMÂ bankÂ payment, the amount 147 rupee debited from my indian bank account transaction id[protected] but the amount is not received by BI wallet. so, kindly consider my complaint & reverse my amount to my bankÂ accountÂ again

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Address: Karaikal

As I booked my tickets for Karaikal to chennai. But I didn't get my seat allotment detail and so called PNR number also. So I didn't go on SETC bus. I have complaint about this on their mail and I have contacted but they are unreachable. So how to get my money they deducted 1850 rupees from my account.

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I bOoked ticket from Bhubaneswar to berhampur yesterday money also deducted from my account but didn't receive my ticket yet. Even after mailing them and sending reminders on mail they don't even bother to solve the issue and send me a reply. Such a pathetic service they have . I recommend no one to use this service.

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Sir/mam,
I have made an online booking for seat no.26 in prtc bus for 19/5/2023 5:29 am bus from pondicherry to mahe.

But, when i paid through my Google pay, suddenly, the page not working error popped up and money was already debited from my account. I neither received ticket booking confirmation, nor my money back. I also don't know if the ticket has been booked.
My contact details as filled in online booking:

Name : Reena K
Mail id: [protected]@gmail.com

I kindly request you to look into this issue at the earliest .

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I booked ticket in busindia at 21 mar 2023
Karaikal to Puducherry bus (6.10pm bus). The amount debited but ticket not booked. Help center says that the amount will refund within 7 days. But no refund processed till now

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Address: AT/PO- RUPRA ROAD, PS-NARLA, DIST-KALAHANDI, PIN-766101

Money debited but ticket not booked... Dont have the OB no. Also

Plz see the attachment and refund my money ðŸ™

Apr 20, 2023

Complaint marked as Resolved

When i am calling the helpdesk no. There is no response. Also i wrote mail but there is no feedback. Email id is - [email protected]

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Address: Karnataka

Website: Busindia application

I booked a ticket from Bhubaneswar - jeypore (OSRTC) on 16th March 2023 at 1:29 PM...PAYED THROUGH PHONEPAY UPI 705/- RUPEES
MONEY DEDUCTED BUT NO CONFIRMATION MAIL OR MSZ RECEIVED
OR NO CANCELLATION & REFUND MAIL OR MSZ RECEIVED ...THEY SAID 7 WITHIN 7 DAYS MONEY WILL REFUNDED, AFTERTHAT THEY SAID CALL US ON MONDAY FOR REFERENCE NO
I attached my UPI transaction proof

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Address: Karnataka

Website: BUSINDIA APPLICATION

I BOOKED A TICKET FROM BHUBANESWAR - JEYPORE (OSRTC)..
MONEY DEDUCTED FROM MY PHONE PAY UPI
BUT NO TICKET RECEIVED THROUGH MAIL OR MESSAGE
CALLED CUSTOMER CARE, , THEY SAID IT CANCELLED, BUT NO CANCELLATION & REFUND MSZ OR MAIL
I SEND 30 MAIL TO [protected]@busindia.com
It's not right thing... it's our hard earned money

I NEED REFUND AS SOON AS POSSIBLE

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Address: Berhampur

I have booked ticket seat no. 31, 32 from Bhubaneswar to Berhampur on 09.03.2023 for amount of Rs. 614/-; although my account was debited but ticket not received in my mobile no. When i called customer care of busindia they confirmed that that particular transaction has failed and the amount will be refunded within 7 days. So we booked our ticket again. But while travelling on the particular date the bus staff told us that the that particular seat 31, 32 was booked on our name and they cannot provide us refund from their end. Ki dlllndy resolve my issue.

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S

SUBHAM HERE

Mar 17, 2023

Kya Aapka Refund aa geya..Ruchika ji???
Mera bhi BUS INDIA APP se 705/- deduct ho geya hai
Complain bhi kiya hai

Reply

Ruchika Sahu's [Complaint's author] reply, Mar 21, 2023

Yes. I have received refund amount after 3 days

S

SUBHAM HERE

Mar 17, 2023

Please inform agar apka Refund aa geya ho toh...Aur Refund ka process kya tha...

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I booked a ticket from Bhawanipatna to Rourkela scheduled on 27feb 2023 today amounting Rs 1440. Even after a successful transaction via PhonePe I did not get the tickets either on my mail or on my given phone number.

So I kindly request you to look into the matter as soon as possible and give me the refund or the tickets for the same for which I shall be grateful to you.

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S

SUBHAM HERE

Mar 17, 2023

Kya Aapka Refund aa geya...Did you got the Refund from BusIndia

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I've booked ticket in PRTC AC Volvo from Pondicherry to Chennai via ECR on Jan 22nd at 1.30 PM via guest login.
Amount of rupees 270 was successfully paid through UPI but ticket was not received either in SMS or email. I call and checked with customer support and they responded that ticket was cancelled and money will be credited back to account within 7 days but when I checked back the app was showing as the seat was booked. Not sure...

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BusIndia reviews & complaints(81)

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