Busindia — Amount debited not reflected in their app or webpage

Address:	Bangalore
Website:	www.busindia.com

Recently I made a payment amount of rs 308 in BusIndia using UPI for booking a bus ticket. Amount got debited from my account but was not reflected in their app or webpage and nothing is showing in their portal it's completely blank. Their customer service is not responding to any of my emails or calls. Later I checked their review in the google play store and many of the users facing the same problem. I feel they are doing a scam out of this.
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I need the amount debited back into my account.