Busindia — money deducted from my account but ni no confirmation mail for cancellation msg or mail.. nothing... loses my money

Address:Karnataka
Website:Busindia application

I booked a ticket from Bhubaneswar - jeypore (OSRTC) on 16th March 2023 at 1:29 PM...PAYED THROUGH PHONEPAY UPI 705/- RUPEES
MONEY DEDUCTED BUT NO CONFIRMATION MAIL OR MSZ RECEIVED
OR NO CANCELLATION & REFUND MAIL OR MSZ RECEIVED ...THEY SAID 7 WITHIN 7 DAYS MONEY WILL REFUNDED, AFTERTHAT THEY SAID CALL US ON MONDAY FOR REFERENCE NO
I attached my UPI transaction proof
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