Busindia — No response or not refund the money after so many time complain in busindia.com

Address:	Bangalore, Karnataka
Website:	www.busindia.com

Sir
I tried to book osrtc bus ticket on busindia website from phulbani to koraput on 18:00 dt 13/03/2017. I booked the ticket on 12/03/2017. The amount 320 had been deducted from my account and my OB no is BI1887444 but ticket had not been conformed. I also complain same on customercare of busindia and also email on helpdesk of busindia. Again i booked a ticket on same bus and same date and again pay 320 .my ticket was conformed and my pnr - 3549162 but at busstand there is no bus .i checked on inquery counter and they say osrtc bus from phulbani to koraput is cancelled. I complain same on customercare of busindia but still there is no response from busindia. My complain no is ticket#481099 .plz help to refund my money .