Busindia — Transaction has been done,but the ticket is not booked

Website:

www.busindia.com

I tried to book a ticket in busindia.com from kavali to Hyderabad, on 16/1/2016 around 9.45pm but the thing is transaction of amount 1394 had been done, but the ticket had not been confirmed. I tried call the customer service, but no body is responding, either busy tone comes or nobody answer the phone. Pls do help to resolve the problem. The reference number is #[protected]. Hope my money ll be refunded.