[Resolved]  JustDial Limited — ECS hit even after cancellation

Address:

South Delhi, Delhi

Dear Sir,

I had taken the service of Justdial for getting the business leads for my company "Sterling Info Ways" in September 2012. After few days I found very poor response so I stopped payment through ECS bywithdrawing whole money from my account. I didn't keep money in bank account to avoid ECS deduction. After sometime I heard about improved service of justdial so again I took the new Contract in March 2013 on the name of Sterling Infoways Pvt. Ltd. I was told by justdial team that my previous contract has been expired..My previous as well as new contract both were registered on same mail id (adarsh.[protected]@gmail.com) and same mobile number ([protected]). In the month of April I found a small ECS deduction from my account for which I sent a mail to justdial asking that " If my previous contract is already expired and new contract's ECS date is 19th then why this small deduction from account?". At this point of time I received a mail from justdial saying that your ECS is already stopped on 3rd April. At this point of time I was not informed that this small deduction is for my previous contract. Today my account was debited with an amount of Rs. 2809/ for my previous contract. If my ECS was still active then why I was not informed when I asked for small deduction???? If I was informed then by today I would have stopped my previous ECS or closed my bank account but I was not informed for the same. Today without giving any message on my registered mobile number or my mail-id my ECS was deducted. This is a clear case of cheating. Kindly help to get me my money back.
My name: Adarsh Cell No. [protected]
E-mail: adarsh.[protected]@gmail.com
Earlier Contract:: Sterling Info ways
New Contract: Sterling Infoways Pvt Ltd

Regards, Adarsh
[protected]