Claimed

Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
Complaints 937
Resolved
460
Unresolved
477
Contacts

File a complaint to Bussan Auto Finance India [BAF]

Having problems with Bussan Auto Finance India [BAF]?

File a complaint and get it resolved by Bussan Auto Finance India [BAF] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bussan Auto Finance India [BAF] reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alvin@20
Aug 25, 2021
Report
Copy

Myself availed a two wheeler loan from BAI and I have been paying the EMIs regularly till the spread of covid 19 pandemic. Due to covid I lost my job and have no income source. Somehow I manage to pay the EMIs but not on a specific date. I am paying the EMI before completion of current month.
Even after that Ms Haarika calling me several times and sending whatsapp messages and also she is threatening me that recovery agent will come handover the vehicle and also pay extra amount on thousands. Owing to my present condition it causes me lot of mental harassment.
Plz look into the matter and take necessary action against Ms Haarika
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2021
Bussan Auto Finance India [BAF] Customer Care's response
Dear Sir/Madam,
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India
Aug 30, 2021
Updated by Alvin@20
Registered contact no.is [protected] and agreement no is TW9091NR00797566
Helpful
12 other people found this review helpful
12 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ansul Saxena
    Aug 24, 2021
    Resolved
    Report
    Copy
    Resolved

    Sir my loan no is Tw301inr00727794 pl settle my loan amount I want to close my loan last 3 month but your representative force me to pay emi and said close loan next month but last 3 month can not help me plz help me to close and settlement my loan.and a request to you when you settlement my loan plz give me 15 days time to pay money.

    Your representative can not solve my problem he wants only emi not any thing I am living in kanpur but your office is not in kanpur so plz help me.

    My job have been gone in covid so I want to settlement in minimum amount.plz help me
    Sep 27, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Aug 27, 2021
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Sir/Madam,

    Greetings from BAF India.

    This is in regards to your below mentioned mail. Kindly share date of birth and your relationship with customer to help us to serve you better.

    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

    BAF India,
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arupkumarmaharana
      Aug 23, 2021
      Report
      Copy

      Address: Phulbani, Phulbani

      Sir'respectly I want to say I have paid all my dues on time(TW132INR[protected], WHICH Is perched by your help on 16.04.16'but still ihave not received the noc certificate till today. Hence I have faced lot of problems on banking.so send the noc copy by mail or post to me. Then I may highly obliged.
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Dear Sir/Madam,

      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

      BAF India
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vijayan.p
        from Chennai, Tamil Nadu
        Aug 23, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: 1main Road, Chinnappa Garden

        Customer ID 140 7983
        TW007INR00845007
        Sep 24, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Aug 23, 2021
        Updated by vijayan.p
        Not just my loan statement
        Verified Support
        Aug 24, 2021
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,
        Greetings from BAF India.
        Kindly share E mail ID so that we can share statement.

        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

        BAF India
        Customer ID 1414378
        Agreement No : TW533INR00849048

        Dear Sir,
        Kindly send my Loan statement for my account purpose.
        my email id [protected]@gmail.com.
        Helpful
        8 other people found this review helpful
        8 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nehrav
          Aug 22, 2021
          Resolved
          Report
          Copy
          Resolved

          Hi,

          My two-wheeler loan is completed long back.
          The loan Agreement number is TW004INR00041250.

          But have not received the NOC yet.

          Please send NOC for the same as soon as possible.
          Sep 24, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2021
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Customer

          We would like to inform you that there are cheque bounce charges & late payment penalty of Rs 595/- pending against your loan. You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

          You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

          BAF India
          Helpful
          3 other people found this review helpful
          3 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            arupkumarmaharana
            Aug 20, 2021
            Report
            Copy

            Sir/madam, with respect i have paid all my dues, but i have not recive any noc from your side so i have facing more difficulty to my bank works, so kindly be send me this above request by mail or post to my address than i have highly obliged.
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              arupkumarmaharana
              Aug 20, 2021
              Report
              Copy

              Sir/madam, with respect i have paid all my dues, but i have not recive any noc from side so i have facing more difficulty to my bank works, so kindly be send me this above request by mail or post to my addess than highly obliged.
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manas12781
                Aug 19, 2021
                Resolved
                Report
                Copy
                Resolved

                I want to foreclose my loan. But till not show any source from last 20 days. Please help with immediate action.
                Sep 23, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Aug 19, 2021
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Customer,

                Greetings from BAF India,

                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sandeepganguli
                  from Ingraj Bazar, West Bengal
                  Aug 15, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: OU Colony Road No 5 Venkatadri Township

                  I need my loan closure statement & NOC as my loan is paid off.

                  Loan no: TW009INR00804904
                  Mobile number: [protected]
                  Byke: Yamaha Fascino
                  Sep 20, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 18, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response
                  Dear Customer,

                  Greetings from BAF India.

                  This is in regards to your below mentioned mail, Kindly share RC copy for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

                  You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                  BAF India
                  hi
                  I need my loan closure statement & NOC as my loan is paid off..
                  loan no:TWC101NR00696531
                  Mobile number: [protected]
                  Byke: Yamaha Fascino
                  Hi
                  Here iam sending my RC pls cross check and do the neesfully

                  Thanks and regards
                  Illeyas

                  NOC & Loan Clearance Certificate Required - Comment #3879820 - Image #0
                  hii
                  i send 2/3 messages and my RC copy tooo but still not responds pls provide u r contact number here
                  our send me original RC - 2 closed brfor 2 month still not yet done pls check and do the the need fully
                  last time u were send me it will done 10/15 working days ... but still not yet done

                  Yamaha fascino
                  hi
                  pls check and do... its urgent 2 month over now loan closed plss ..
                  Helpful
                  11 other people found this review helpful
                  11 found this helpful
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jomi john jm
                    Aug 13, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Thalikkamukal thadatharikathu veedu anad po pin695541

                    Finished loan, but I'm not received noc
                    My contact no:[protected]
                    mail id: [protected]@gmail.com
                    Vehicle registered no: KL 21 P 7436
                    chassis no: ME1SED125H0062865
                    Engine no: E3Y3E0129094
                    Plz sent noc to my mail id
                    +1 photos
                    Sep 16, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response
                    Dear Customer,

                    Greetings from BAF India!
                    We would like to inform you that there are cheque bounce charges & late payment penalty of Rs 1, 083/- pending against your loan. You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

                    You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                    BAF India
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SHIVKUMAR AREPALLY
                      Aug 12, 2021
                      Report
                      Copy

                      Address: Door No 1-11-222/6d, Second Floor, Gauri Sadan, Sardar Patel Road, Begumpet, Hyderabad - 500016, Near Shoppers Stop, Above Sindicate Bank

                      My EMI money was deducted extra, it was supposed to end in July but deducted this month August, I want the money back or an explanation of this incident.
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                      You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                      BAF India
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bidyut.sahaji
                        Aug 9, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: PRAGATHI NAGAR

                        Hi team,
                        This Is Bidyut sahaji and my concern is that i have a loan from BAF from 10 month I m Trying to reach out CC service but not reach Request to i want to know about My Loan Tenure and how many instalment i have paid remaining instalment should paid.
                        Loan Account no - TW007INR00870386
                        Sep 12, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 11, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Customer,

                        Thank you for writing to BAF India. This is in regards to your below mentioned query, we would like to inform you that as on date your 24 future EMI’s are remaining.

                        You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                        BAF India
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jagannadham Karthik
                          Aug 6, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          My bike loan statement

                          Address: Guntur

                          Loan a.no
                          TW917INR00809710...
                          Helpful
                          10 other people found this review helpful
                          10 found this helpful
                          Write a comment
                          Report
                          Copy
                          S
                          Samreen Soratiya
                          Aug 5, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          My loan no is TW007INR00719054,
                          My phone no is [protected]
                          Please provide me with my loan statement of account and loan agreement number,
                          It's very urgent.
                          Sep 16, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 11, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Customer,

                          kindly share your E mail ID for sharing statement or You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

                          BAF India
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ajayajith0063
                            Jul 31, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kuppaiyankadu , vedaranyam

                            My bike due 2 years completed, i need balance loan amount detail and loan statement.

                            Loan number : TN521TWR00809076

                            I need the aggreement number
                            Sep 12, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Customer,

                            This is in regards to your below mentioned query, we would like to inform you that as on date your 19 future EMI’s are remaining along with moratorium interest.

                            regards,
                            BAF India
                            Can you please share account statement
                            Loan agreement - TW004INR00750518
                            MOBILE NO. - [protected]
                            MAIL ID - [protected]@gmail.com
                            Helpful
                            11 other people found this review helpful
                            11 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SP Pavi
                              Jul 23, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: [email protected]

                              I want to know my loan status becoz i dnt know now my loan worker's not responsible very sad for me
                              +1 photos
                              Sep 10, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 03, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                              You can call us on our Toll free number[protected] and write us on same E mail ID for any further queries.
                              Helpful
                              6 other people found this review helpful
                              6 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Subhankar 1997
                                Jul 22, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Sir, I hereby complaints that I was not got NOC till now even I given all the charges of my loan. Kindly provide me NOC .
                                Sep 4, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 03, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Customer,
                                Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to check further.

                                You can call us on our Toll free number[protected] and write us on same E mail ID for any further queries.

                                regards,
                                BAF India
                                Helpful
                                7 other people found this review helpful
                                7 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hamzushai
                                  Jul 22, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

                                  My loan number is TWCO5INR00650842

                                  My phone number is [protected]
                                  My mail id [protected]@gmail.com
                                  Aug 26, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 26, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Custome,

                                  we have already reverted you on E mail ID [protected]@gmail.com

                                  Regards,

                                  BAF India
                                  How pending EMI amount is pending
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Swathylaxmi
                                    Jul 22, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: RAVIMANDIRAM, CONVENT ROAD, KUMBALAM

                                    I had purchased YAMAHA FACINO in Jan 2018, Financed by BAF india and completed the loan Feb 2020. I need NOC
                                    Loan No TW011INR00662077

                                    My phone number is ... But worng phone number side
                                    +2 photos
                                    Aug 23, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 23, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response
                                    Dear Customer,

                                    Greetings from Bussan Auto Finance (BAF India).

                                    Your NOC is under process and you will get the same within 7-10 days.

                                    Regards,
                                    BAF India
                                    Hello Team

                                    I have purchased a scooty ( yamaha fascino) in 2018 and completed the loan in 8 months. I urgently need a NOC

                                    Details :

                                    Vehicle no : KA03 JT 8640
                                    Mobile number : [protected]
                                    OWNER : SHUBHANGI AGARWAL
                                    EMAIL ID : [protected]@gmail.com
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      kumaresan hug
                                      Jul 22, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 1/281 Melkamandapatti Pachanampatti (p.o) Omalur, Salem, Tamil Nadu- 636455

                                      Dear Sir/Madam

                                      I am Kumaresan.C, one of your customer, I have closed my two wheeler loan few days back, now I request you to get a NOC that shows I clear the full amount of my loan. Kindly consider our urgent need to despatched NOC.

                                      Details:
                                      Name ; Kumaresan.C
                                      Vehicle number: TN 30 CZ9813
                                      Chassis number: ME1RG6812L0001525
                                      Engine number: G3N4E0014312
                                      MODEL: YAMAHA MT15

                                      my address:
                                      Kumaresan.C
                                      1/281 Melkamandapatti
                                      Pachanampatti (p.o)
                                      Omalur, Salem, Tamil Nadu- 636455
                                      +1 photos
                                      Aug 23, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 23, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response
                                      Dear Customer,

                                      Greetings from Bussan Auto Finance (BAF India).
                                      we have already taken NOC request and reverted you on E MAIL id [protected]@gmail.com

                                      REGARDS,
                                      BAfF India
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit