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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Feb 3, 2026

Complaints 947

Resolved

460

Unresolved

487

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Address: A-205,RUTUJA HEIGHTS , NEAR VAGHU SANE CHOWK , CHIKHALI MIOREWASTI- 411062

Dear Sir,

I have purchased bike on finance . I have closed loan amount many years before but still NOC and original doc. not received.

Regards,
Dhananjay Yadav
[protected]
[protected]@gmail.com

Oct 10, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy for cross check vehicle details on [protected]@bafindia.com and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

Regards,
BAF India

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Please update my loan statement .I paid money for my check bounce over due .No decrease in my amount .I paid through paytm...Agreement number is TWCO3INR00553779.

Oct 10, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.
Payment has been received.
You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

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Address: Begumpet

We have buyed abike in 2015 january 29 yamaha fz we have cleared finance so we need to apply for a noc we are not getting hindi to speak so please kindly provide eus noc

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 2, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Sir I will wait for noc 7 over sir I will not get n oc but ur exigutive not response and not pick the phone negligence please give n o c other wice how to get tell me and help please we will requesting you sir thank you. Lone number: tw0061NR00448582 two wheeler clear the lone yamaha facino

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 3, 2021

Verified Support

Dear Customer,
Greetings from BAF India.
This is in regards to your below mentioned mail, Kindly share scan copy of RC (Email :- [protected]@bafindia.com), once we receive the same will arrange to dispatch the NOC at your registered address and generally this process takes maximum 15-20 working days.

If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

Regards BAF India

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I paid all dues for 30 months but i recieved a sms to pay next month due

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 3, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: #175,atthimogge, ajjampura (tq),chickmagalur (dist)577547

How many emi are pending on my two wheeler loan the agreement copy showing last emi is april 2021 but still il paying kindly send my loan details and preavious statment and loan account number is TW719INR00672377
i didnt get any response frtom ur side this my 6th compl;aint but i didnt get any response from ur side and i called several times to ur locxal agent they also didnt rensponse i need ur response as soon as possible

Oct 4, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

We have already reverted you on dated 1st sep'21 On your mail ID [protected]@gmail.com.

Regards BAF India

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Dear Sir/Madam

Please let us know how to communicate with your company for NOC of loan clearance.

Thanks

Oct 9, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Dear Sir/Madam

I am kiran karkera B N, one of your customer, I have closed my two wheeler loan long back.Kindly send me the NOC ASAP.
Details:
Name ; kiran karkera B N
Vehicle number: KA04HL6502
Chassis number: ME121C0D7C2009487
Engine number: 21CD009616
MODEL: YAMAHA FZ16

my address:
Kiran karkera B N
Heggala Village and post Virajpet Taluk.
Kodagu 571218 karnataka

Oct 1, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy on [protected]@bafindia.com for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

Regards,
BAF India

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Address: 1-11-222/6d, 2nd floor Gawri sadan, Sardar Patel Rd, Begumpet, Hyderabad, Telangana 500016

Dear Sir/Madam,
I have submitted and cleared all balanced against my Yamaha Fascino Bike loan amount, But we did not get NOC against the same till dated.

Called BAF's Agent He's Not answering My call

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TW009INR0722215
Customer - M Rajeshwari
Address-249, Ganeshnagar, Mallmapet - 500090, Hyderabad, Telangana.

Mail Id : [protected]@gmail.com

Sep 29, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy for cross check vehicle details and after that will dispatch NOC at your registered address.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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M

Md Mubeen Sharif

from Hyderabad, Andhra Pradesh

Sep 30, 2021

Dear baf,

I want to foreclosures my loan
My loan number is TW009INR00838399
Please till me how to do

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Sir madam with respect I have paid all my dues but I have not received any e NOC certificate from your side so I have some difficulties so I kindly send me this above request by mail I have highly obliged
My agreement no. TW005INR00794126

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 27, 2021

Verified Support

Dear Customer

Kindly share RC copy for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

regards,

BAF India

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Myself availed a two wheeler loan from BAI and I have been paying the EMIs regularly till the spread of covid 19 pandemic. Due to covid I lost my job and have no income source. Somehow I manage to pay the EMIs but not on a specific date. I am paying the EMI before completion of current month.
Even after that Ms Haarika calling me several times and sending whatsapp messages and also she is threatening me that recovery agent will come handover the vehicle and also pay extra amount on thousands. Owing to my present condition it causes me lot of mental harassment.
Plz look into the matter and take necessary action against Ms Haarika

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Aug 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

Aug 30, 2021

Updated by Alvin@20 Registered contact no.is [protected] and agreement no is TW9091NR00797566

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Sir my loan no is Tw301inr00727794 pl settle my loan amount I want to close my loan last 3 month but your representative force me to pay emi and said close loan next month but last 3 month can not help me plz help me to close and settlement my loan.and a request to you when you settlement my loan plz give me 15 days time to pay money.

Your representative can not solve my problem he wants only emi not any thing I am living in kanpur but your office is not in kanpur so plz help me.

My job have been gone in covid so I want to settlement in minimum amount.plz help me

Sep 27, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from BAF India.

This is in regards to your below mentioned mail. Kindly share date of birth and your relationship with customer to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India,

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Address: Phulbani, Phulbani

Sir'respectly I want to say I have paid all my dues on time(TW132INR[protected], WHICH Is perched by your help on 16.04.16'but still ihave not received the noc certificate till today. Hence I have faced lot of problems on banking.so send the noc copy by mail or post to me. Then I may highly obliged.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 23, 2021

Verified Support

Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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Address: 1main Road, Chinnappa Garden

Customer ID 140 7983
TW007INR00845007

Sep 24, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Aug 23, 2021

Updated by vijayan.p Not just my loan statement

Verified Support

Aug 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Greetings from BAF India.
Kindly share E mail ID so that we can share statement.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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R

Ravi Arokiyasamy

Sep 27, 2021

Customer ID 1414378
Agreement No : TW533INR00849048

Dear Sir,
Kindly send my Loan statement for my account purpose.
my email id [protected]@gmail.com.

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Hi,

My two-wheeler loan is completed long back.
The loan Agreement number is TW004INR00041250.

But have not received the NOC yet.

Please send NOC for the same as soon as possible.

Sep 24, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer

We would like to inform you that there are cheque bounce charges & late payment penalty of Rs 595/- pending against your loan. You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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Sir/madam, with respect i have paid all my dues, but i have not recive any noc from your side so i have facing more difficulty to my bank works, so kindly be send me this above request by mail or post to my address than i have highly obliged.

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Sir/madam, with respect i have paid all my dues, but i have not recive any noc from side so i have facing more difficulty to my bank works, so kindly be send me this above request by mail or post to my addess than highly obliged.

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I want to foreclose my loan. But till not show any source from last 20 days. Please help with immediate action.

Sep 23, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

For any further queries please feel free to contact us at[protected] or write us on [protected]@bafindia.com

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Address: OU Colony Road No 5 Venkatadri Township

I need my loan closure statement & NOC as my loan is paid off.

Loan no: TW009INR00804904
Mobile number: [protected]
Byke: Yamaha Fascino

Sep 20, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned mail, Kindly share RC copy for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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I

illeyas

Aug 17, 2021

hi
I need my loan closure statement & NOC as my loan is paid off..
loan no:TWC101NR00696531
Mobile number: [protected]
Byke: Yamaha Fascino

I

illeyas

Aug 18, 2021

Hi
Here iam sending my RC pls cross check and do the neesfully

Thanks and regards
Illeyas

I

illeyas

Sep 20, 2021

hii
i send 2/3 messages and my RC copy tooo but still not responds pls provide u r contact number here
our send me original RC - 2 closed brfor 2 month still not yet done pls check and do the the need fully
last time u were send me it will done 10/15 working days ... but still not yet done

Yamaha fascino

I

illeyas

Sep 20, 2021

hi
pls check and do... its urgent 2 month over now loan closed plss ..

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Address: Thalikkamukal thadatharikathu veedu anad po pin695541

Finished loan, but I'm not received noc
My contact no:[protected]
mail id: [protected]@gmail.com
Vehicle registered no: KL 21 P 7436
chassis no: ME1SED125H0062865
Engine no: E3Y3E0129094
Plz sent noc to my mail id

Sep 16, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Aug 16, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India!
We would like to inform you that there are cheque bounce charges & late payment penalty of Rs 1, 083/- pending against your loan. You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM to get process your NOC.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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