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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Feb 3, 2026

Complaints 947

Resolved

460

Unresolved

487

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 33

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Address: BAF India Pvt Ltd Is located at 401, Aditya Plaza, Jodhpur Gam Road, , Opposite Vivekanand Nagar,Jodhpur Tekra, Satellite, Ahmedabad -380015

Website: www.bafindia.com

I want to know the details of my loan details at the earliest. My Loan Number is TE008INR00832299
My mail id is [protected]@gmail.com and mobile number is [protected] ([protected])
It would be great if I get the information at the earliest.
As am not getting the status of the loan it is very difficult for me to wait till the next loan amount goes. I don't whether my loan amount has been finished or not. Please help me in getting the details soon.

Oct 15, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India!

we would like to inform that your Sep'21 EMI got bounced due to non-technical reason.as on date Rs 6, 199.39/- (EMI+ Cheque bouncing charges+ Late payment penalty) pending against your loan.

And please note that the moratorium interest of Rs 4, 804/- is remaining which will debit from your bank account on 8th Oct’21 Kindly maintain your bank account before EMI (8th) date to avoid penal charges.

And you can pay pending penalty amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

For further assistance please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Sir,
i have a two wheeler loan from baf india. in last year, i didnt applied for any moratorium but 3 month money didnt deducted from my bank account. my job is to keep money in my account only.its your responsibility to take the money ans as well as inform it to me. nobody informed me about this and sought my permission for the moratorium. recently i contacted baf customer service and i knew that instead of that 3 months i had to pay 5 month emi. i wouldnt pay at any cost any extra amount.please take necessary action aganist this scam.
loan no=LAN TWCO4INR00718402
NAME- ARUN RAJ R S

Oct 17, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from BAF India!

Kindly share your Email ID to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Yamaha harshil

My bike loan close Yamaha rashil sorrom nijampura not respond my call anser

Oct 15, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Sep 10, 2021

Updated by Mehul Aariya My bike loan close this Yamaha soroom call me not respond ..soroom nijampura
Harsil soroom nijampura me not help

Dear sir/mam
Please my bike loan closd help

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from BAF India!

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Hi,

I’ll go to consumer court for your laid back services and wrong information reporting to Cibil department. I had a signature mismatch and that’s the reason I started paying you manually at the time of pandemic. How irresponsibly have you mentioned a bounce of 3 months to cibil dept.
Also it’s been a month I am running for NOC and I haven’t received it. Your offices are shut and all information and addresses mentioned in websites and google is misleading.

If you don’t resolve my Cibil remark and don’t provide my NOC by this month I’ll file a case against you for not maintaining the minimum standards of an insurance firm.

Here’s my account number: tw007inr00842537

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 14, 2021

Verified Support

Dear Customer,

Greetings from BAF India!

We have already reverted you regarding your CIBIL query dated 9th Apr'21 on your Email ID :- sudeep.[protected]@gmail.com and would like to inform you that your NOC got retuned due to insufficient address, kindly share your proper address with Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card to re- dispatch the NOC on our Email :- [protected]@bafindia.com.

Regards BAF India

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Dear baf.i was paid my all loan and dues.my agreement number is twco3inr00553779.please send my noc immediatly...

Oct 18, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly confirm your relationship with customer and customer date of birth to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: Madhavagudem, Chilkuru

Please send me my EMI statement
My lone nmbr - TW918INR00859466
Mail id - [protected]@gmail.com

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 8, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: 18-35-133 sapthagiri nagar

Please send me My EMI statement
My loan number TW008INR00806185
My email ID = [protected]@gmail.com

Oct 12, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from Bussan Auto Finance (BAF India).

Kindly provide your registered Contact No. with correct loan agreement No. or engine no., chassis no. of the bike to check further.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.
Regards,
BAF India

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I want to know my loan status becoz i dnt know now whether my loan is finished or still pending

My loan number is:TW314INR00788141

My phone number is [protected]
My mail id:[protected]@gmail.com

Oct 7, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India!

Your 19 future EMI are remaining along with moratorium interest.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,

BAF INDIA

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Address: A-205,RUTUJA HEIGHTS , NEAR VAGHU SANE CHOWK , CHIKHALI MIOREWASTI- 411062

Dear Sir,

I have purchased bike on finance . I have closed loan amount many years before but still NOC and original doc. not received.

Regards,
Dhananjay Yadav
[protected]
[protected]@gmail.com

Oct 10, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy for cross check vehicle details on [protected]@bafindia.com and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

Regards,
BAF India

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Please update my loan statement .I paid money for my check bounce over due .No decrease in my amount .I paid through paytm...Agreement number is TWCO3INR00553779.

Oct 10, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.
Payment has been received.
You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

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Address: Begumpet

We have buyed abike in 2015 january 29 yamaha fz we have cleared finance so we need to apply for a noc we are not getting hindi to speak so please kindly provide eus noc

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 2, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Sir I will wait for noc 7 over sir I will not get n oc but ur exigutive not response and not pick the phone negligence please give n o c other wice how to get tell me and help please we will requesting you sir thank you. Lone number: tw0061NR00448582 two wheeler clear the lone yamaha facino

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 3, 2021

Verified Support

Dear Customer,
Greetings from BAF India.
This is in regards to your below mentioned mail, Kindly share scan copy of RC (Email :- [protected]@bafindia.com), once we receive the same will arrange to dispatch the NOC at your registered address and generally this process takes maximum 15-20 working days.

If you wish to dispatch the NOC on new address then share Standard address proof-OVD (Officially valid documents) i.e., Water bill, electricity bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of new address in the system.

Regards BAF India

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I paid all dues for 30 months but i recieved a sms to pay next month due

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 3, 2021

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Address: #175,atthimogge, ajjampura (tq),chickmagalur (dist)577547

How many emi are pending on my two wheeler loan the agreement copy showing last emi is april 2021 but still il paying kindly send my loan details and preavious statment and loan account number is TW719INR00672377
i didnt get any response frtom ur side this my 6th compl;aint but i didnt get any response from ur side and i called several times to ur locxal agent they also didnt rensponse i need ur response as soon as possible

Oct 4, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Sep 03, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

We have already reverted you on dated 1st sep'21 On your mail ID [protected]@gmail.com.

Regards BAF India

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Dear Sir/Madam

Please let us know how to communicate with your company for NOC of loan clearance.

Thanks

Oct 9, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Please contact us on our Customer Care Desk Contact Number :[protected] Email :- [protected]@bafindia.com

Regards BAF India

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Dear Sir/Madam

I am kiran karkera B N, one of your customer, I have closed my two wheeler loan long back.Kindly send me the NOC ASAP.
Details:
Name ; kiran karkera B N
Vehicle number: KA04HL6502
Chassis number: ME121C0D7C2009487
Engine number: 21CD009616
MODEL: YAMAHA FZ16

my address:
Kiran karkera B N
Heggala Village and post Virajpet Taluk.
Kodagu 571218 karnataka

Oct 1, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Aug 30, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy on [protected]@bafindia.com for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

Regards,
BAF India

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Address: 1-11-222/6d, 2nd floor Gawri sadan, Sardar Patel Rd, Begumpet, Hyderabad, Telangana 500016

Dear Sir/Madam,
I have submitted and cleared all balanced against my Yamaha Fascino Bike loan amount, But we did not get NOC against the same till dated.

Called BAF's Agent He's Not answering My call

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TW009INR0722215
Customer - M Rajeshwari
Address-249, Ganeshnagar, Mallmapet - 500090, Hyderabad, Telangana.

Mail Id : [protected]@gmail.com

Sep 29, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Aug 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

Kindly share RC copy for cross check vehicle details and after that will dispatch NOC at your registered address.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India

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M

Md Mubeen Sharif

from Hyderabad, Andhra Pradesh

Sep 30, 2021

Dear baf,

I want to foreclosures my loan
My loan number is TW009INR00838399
Please till me how to do

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Sir madam with respect I have paid all my dues but I have not received any e NOC certificate from your side so I have some difficulties so I kindly send me this above request by mail I have highly obliged
My agreement no. TW005INR00794126

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Aug 27, 2021

Verified Support

Dear Customer

Kindly share RC copy for cross check vehicle details and after that will dispatch NOC at your registered address within 10-15 working days.

If you wish us to dispatch NOC at new/current address, kindly share Standard address proof-OVD (Officially valid documents) i.e., Water Bill, Electricity Bill, UID, Voter ID, DL, Passport and NREGA Job Card for updation of address in the system to process the NOC.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

regards,

BAF India

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Myself availed a two wheeler loan from BAI and I have been paying the EMIs regularly till the spread of covid 19 pandemic. Due to covid I lost my job and have no income source. Somehow I manage to pay the EMIs but not on a specific date. I am paying the EMI before completion of current month.
Even after that Ms Haarika calling me several times and sending whatsapp messages and also she is threatening me that recovery agent will come handover the vehicle and also pay extra amount on thousands. Owing to my present condition it causes me lot of mental harassment.
Plz look into the matter and take necessary action against Ms Haarika

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Aug 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,
Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

Regards,
BAF India

Aug 30, 2021

Updated by Alvin@20 Registered contact no.is [protected] and agreement no is TW9091NR00797566

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Sir my loan no is Tw301inr00727794 pl settle my loan amount I want to close my loan last 3 month but your representative force me to pay emi and said close loan next month but last 3 month can not help me plz help me to close and settlement my loan.and a request to you when you settlement my loan plz give me 15 days time to pay money.

Your representative can not solve my problem he wants only emi not any thing I am living in kanpur but your office is not in kanpur so plz help me.

My job have been gone in covid so I want to settlement in minimum amount.plz help me

Sep 27, 2021

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Aug 27, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Greetings from BAF India.

This is in regards to your below mentioned mail. Kindly share date of birth and your relationship with customer to help us to serve you better.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

BAF India,

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