Butterfly Gandhimathi Appliances Complaints & Reviews

We bought butterfly rhino model table top grinder from sathya agencies, porur on april, 2017. From the day 1, grinder is not grinding properly. We have complained about this to butterfly service center 4 times (Complaint number: b[protected]). No resolution has been provided and we have asked to replace the product or change the components. No response till now. I want product to be replaced or repaired properly....

I have lodged the complaint for repair of the mixer - grinder on 20.10.2017 with complaint no. D[protected] with a assurance that complaint will be resolved within 72 hrs. On 25th oct again i called the service centre and it was informed that it will be attended on 26th but none attended. Today again when i call helpline number, strangely i was asked is it unattended?
Horrific experience with butterfly service. Irresponsible staff...

Hi,
I bought butterfly grinder on april 2017 from vasanth & co, ramnad branch. Initially, it started getting heat even when ran for 10mins also. Now, after 5months, it got busted and stopped functioning. Pfa, details of the material, it has 5years warrranty. Kindly replace or refund the amount.

Details: please refer the attached image for more details....

I have purchased butterfly glass top stove two years ago. Due to the burner problem we have raised the complient more than two weeks ago. But as on date not rectify the same and simply told that spare parts are not available. There is no proper response from customer care. It is totally spoiling the name of the butterfly.

R. Elango
Chennai.
[protected]....

Hi purchased wet grinder and its burns badly. I have call to customer care and executive took pictures and told me to back with replacement. My product is in guarantee period.

Butter fly wet grinder burns badly. Please resolve asap

Complaint lounched alomost 2 months back, but probblem not resolved till now

Please resolve my issue asap
My phone number is [protected]...

Kind attn., butterfly customer services,

Re: butterfly matchless portable wet grinder as under:-

The machine is terribly noisy. Drum is leaking. Complaint already forwarded. Service person came for checking. Company seems to be sleeping after taking hefty amount for a defective product. Other colleague brought along with me is also not the least satisfied.

Require immediate replacement with a...

So we purchased a butterfly gas stove in Jan 2016 and were informed by the seller of the goods that for good atleast one year there will not be a problem with it, as soon as we got it within a few days there the issue with knob to put the gas off and on, the knob just cracks. we first thought it may be a one of occurrence and the seller just gave us different knobs and we changed it, then the same thing happened again in jan 2016 and we complained...

I bought butterfly wet grinder from megamore bangalore in april 2014 and it worked four times only. After that we given complaint to the service centres so many times and nobody gives proper reply.

I have contacted over phone nearly 15 peoples and everybody says serviceman will come to your house. But nothing has happened. The company has very poor service network.

Even if we give e-mail, it bounce back as they...

I've purchased a butterfly lpg reflection gas stove 2 days back..While using the stove when the burnol gets fired the gas pipe which has connected to the burnol under the stove is also getting fired.. so that i can able to smell some wire which is getting melted.. I have noticed this problem last night so when i checked for the customer service number.. the shop where i bought this have provided only 9 numbers instead of a 10 digit mobile...

This is a request to all my friends, please do not purchase this brand of product from the market(Butterfly Rhino wet geinde). My mother purchased this wet grinder as she needs to grind her masalas and rice dough. Yesterday while using the butterfly rhino wet grinder it got overheated and caught fire. My mother would usually start the grinder and then come and check it after every few minutes. She did the same yesterday. After a few minutes...

sir, We purchased one butterfly glasstop gas stove with 3 burners on 04/04/2015 and have two year warranty.Within this period three burners was found not working against which we registered a complaint through the dealer kozhikode ( phone number: [protected]) and the complaint number was 692 and we waited for the executive and no one came.then again we contacted customer care but they said that the complaint was closed.Again we registered...

I purchase Butterfly 2 burner glass top gas stove (auto ingnition ) on nov 2014 . After some days we big hole in burner due to this gas is leaking over the burner when ever the stove is on . We raise the complaint after one week of purchase and visit the service engineer confirm the burner is issue and agreed to change the burner . But still they are not change the burner and the problem is not resolve and i almost call every day to...

Hi Customer Care We have bought Butter Desire Glass top gas stove during end of 2012 at Saravana Stores Madipakkam, being reputed product he convinced us to buy this product. Since then we are facing trouble with this stove and escalated to service center, the technician just visiting and update that he fixed the problem or he just inspect and say there are some spare requirement to arranged. In this regards even after years to...

I had purchased a butterfly desire glass top in the month of may 2012. within the last one year the knob has given problems twice and finally today on may 14th 2013 the entire glass top cracked when the cook was making chappati. So much for the much vetted glass top. There seems to be no quality check at the company. The risk it is exposing its customers is unbelievable. Fortunately the cook was able to move away in time otherwise she...

Reference:
Manufacturing Serial No BT[protected]

We have purchased new 3B LPG gas stove from (Butterfly) Vasanth & Co dealer, wide Bill no [protected], dated 14/11/2012. we have in issue while staring the 1-st burner it is getting abnormal sound, which very dangerous in safety aspect , when we reported to nearest your service center.
The found some parts need to be replaced and they wants to bring...

Dear All,

We would like to brought this incident to your notice regarding a Butterfly Glass Top gas stove. Today afternoon around 1 PM Glass Top of the Gas stove broken in the pieces with heavy noise, ladies at home got petrified and ran out of the house.
Its a great disappointment for us to experience such incident with Butterfly product, which we have trusted all along. The Customer service representative are requesting...

my name isG.Manoharan residing at 73 no1 pillayar kovil street,salem-636001 i purchased a butterlfy kailash 1200ml flask for 1200Rs from V.C.R.Metals ,32 thiear street ,salem - 636001 on 22.09.2010.the flask was not working. i contacted the V.C.R.Metals on 01.12.2010 gave it for service. they asked to contact butterfly care gandhimathi appliances limited ,new no 104,old no.11,SPR colony,cherry road,salem-603007.they gave a replacement for...

Dear authority,

This is very unfortunate to make a complaint regarding some silly thing, but nothing to do.

I have bought one Butterfly Blueline Stainless Steel Pressure Cooker, 5 Ltrs, from Hyderabad ( I went there for my official work). The cooker is really a good one than any other company. It is working fine.

I wanted to get some extra spare parts of the cooker , like rubber gasket. I found...

I bought a butterfly Glasstop double burner on Mar 6 2011 and on 27 Dec 2011 at about 06.30 am the glass top broke into pieces and irony is that on that day morning we didnt even used it and automatically it broken into pieces with a heavy noise. Since we hoped that butterfly products are good we didnt cared about the guarantee card and bill and now when complained rather than their R&D investigating the reason they are demanding 1000...

hi, i bought a butterfly pressure cooker from murugan steel shop in kamothe, navi mumbai. the pressure cooker shows problem within few days.i inform it to the shop and company; but they dont want to take responsibility and refuses to replace it also. so, please do not go for butterfly product, because it is waste of your money....