Submit a Complaint
Claimed

Sunflame Enterprises Complaints & Reviews

www.sunflame.com
1.2
Last updated Aug 5, 2022
Complaints 379
Resolved
86
Unresolved
293
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Contacts
Complaints
ADVERTISEMENT

File a complaint to Sunflame Enterprises

Having problems with Sunflame Enterprises?

File a complaint and get it resolved by Sunflame Enterprises customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Sunflame Enterprises
Customer Service Contacts

Sunflame Enterprises Website


Sunflame Enterprises Head Office Address

58, Sector 27C, Mathura Road
Faridabad
Faridabad District
Haryana
India
121003

Sunflame Enterprises Phone Numbers

Phone
+91 12 9426 6999
239
87
Fax
+91 12 9227 5023

View more phone numbers

View all Sunflame Enterprises contacts
ADVERTISEMENT
Appliances
Sunflame Enterprises
Complaints

Complaints recently resolved by Sunflame Enterprises customer care

View all complaints

Most useful Sunflame Enterprises reviews

Sunflame Enterprises reviews & complaints(379)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nikita Panwar
Aug 14, 2022
Report
Copy

Sunflame Enterprises — Sun flame induction

My induction is not working and it is in warranty period ... So I called to customer care of sun flame... Only one tym he received phn nd aftr that ... No one is receiving the cl... He said the that ...worker will Cme in 48 hrss BT still no... One has come......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arundeep2005
from Faridabad, Haryana
Aug 5, 2022
Report
Copy

While cooking food on Aug 3, 2022 our sunflame glass gas stove suddenly got burst and particles of glass got spreaded everywhere in the kitchen. Luckily no one got majorly injured appart from some buises on my arm. And now when I complained this to su flame they are denying customet services and charging for replacement. On top of that the mechanic who called had the audacity to blame us by the way of questioning our cooking style. Did nt expect this from Sunflame kind of company. Now when I see reviews I can see manority of people are facing this issue.
Read full review
Sunflame Enterprises customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    [email protected]
    Aug 4, 2022
    Report
    Copy

    Sunflame Enterprises — Complain No-RAN227220004 Dtd:22/07/2022 and Further Complain No-RAN227250002 Dtd:25/07/2022_Till VSS Electric not Came/attended.

    Against my purchase of Lancer 60BK Auto Clean Chimney Invoice No-FA BHUC[protected] Dtd: 17/06/2022. I am facing Auto clean issue (Item in Warranty). I have raised complaint on 22/07/2022 Complain No-RAN[protected]. But no one came to attend the complaint. I have contacted VSS Electric (Person name-Vijay) they said without money they not come. They informed to discuss Sunflame.

    My Installation request through Sunflame also VSS...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    mverma1027
    Jul 29, 2022
    Report
    Copy

    Sunflame Enterprises — Bad Services of Sunflame

    Hi Team,

    My name is Manish. I purchased the product Lara 60 Chimney from SK enterprises, Mohali in the month of March 2022.

    It was working fine for 2 months (April and May) but suddenly, it stopped working in June 2022 so I contacted ''SK Enterprise'' and they shared the number of your customer care ([protected]) where I registered my complaint with code CHA[protected] on July 2, 2022.

    They informed...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    Ravi1516
    from Faridkot, Punjab
    Jul 20, 2022
    Report
    Copy

    Respected Sir/Ma’am
    I was very disappointed by your service, i talked to one of your member on call and they assured me that one of your employe/repair worker come and fix that . But he isn’t come and told us that i ll not come, so online complaint, the induction is not heating up and not taking power, I bought that last month i want it repair or replacement as soon as possible. i request you to kindly resolve it as soon as possible .
    Read full review
    Sunflame Enterprises customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manoranjan Chopra
      Jun 16, 2022
      Report
      Copy

      Sunflame Enterprises — Sunflame Lancer 60 BK Chimney

      ORDER #[protected] placed on Amazon, product delivered on 15th June. However, Installation is Pending and no one has contacted us....
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      D
      Digu425
      from Bharatpur, Rajasthan
      Jun 4, 2022
      Report
      Copy

      Sunflame Enterprises — Induction cooker IC18

      1. Reference complaint No- JAI[protected] dated 14 Apr 2022.

      2. I purchased a induction from csd on 4 Apr 2022. It start problem on 10 Apr 2022. Complaint register on 14 Apr 2022 and technician vist after 2-3 days. Technician donot have parts(PCB) he send demand to sunflame. I call to customer care and technician 15-20 times about it but they always reply wait 24 hours. But my problem not solved yet.

      3. I requested...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Anil Vangara
      May 26, 2022
      Report
      Copy

      Sunflame Enterprises — New Chimney not working

      I have purchased a chimney in Dec-21. After using it 3 months, it's started giving problems. I have logged complaint in Mar-22. But without resolving it they closed it. Again logged another complaint in Apr-22. As per technician, some part needs to be replaced but that part is out of stock. Have been waiting for it almost 2 months.

      No one knows in sunflame when the part will come. Customer care is just to take complaint but...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      murthy1234
      from Visakhapatnam, Andhra Pradesh
      May 14, 2022
      Report
      Copy

      Sunflame Enterprises — Sunflame tulip 60 ss chimney

      Hello we are from visakhapatnam, we gaven complaint for out of warranty Tulip chimney on date 28th March complaint no VIJ[protected], no one attempt to complaint, again we contacted helpline they promised within 2days they will attend but still no one came, if tecnician was not available please supply the power supply board as soon as possible
      G sree rama murthy
      Visakhapatnam...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      M Leelavathi
      Apr 20, 2022
      Report
      Copy

      Sunflame cooler motor problem not resolved till now, 45 days completed. WORST SERVICE OF SUNFLAME

      Problem not resolved. Why it is coming posting under resolved.
      Read full review
      Sunflame Enterprises customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        M Leelavathi
        Apr 20, 2022
        Report
        Copy

        Sunflame Enterprises — Sunflame cooler issue

        Sunflame cooler in warranty but motor is not working. I registered call on customercare but problem not resolved even 45 days completed. Worst service in the world....
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Pavankumar12
        from Hyderabad, Telangana
        Apr 20, 2022
        Report
        Copy

        Sunflame Enterprises — Cooler motor problem _under warranty

        I Have contacted through customer care for registering call for not working motor in sunflame cooler on 14/03/2022. But nobody came till date. Kindly resolve the issue immediately. While approching agian to customer care, they are not correctly giving the information, when the person comes to resolve issue....
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        pkchakraborty Chakraborty
        Apr 12, 2022
        Report
        Copy

        Complain no AND442022/137449 but till today no action from sunflame
        Read full review
        Sunflame Enterprises customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mukya wade
          Mar 23, 2022
          Report
          Copy

          Sunflame Enterprises — Sunflame gas burner stove Toughened glass broken with blast

          Myself Mukesh...
          I have been using a sunflame crystal plus toughened glass top 3 burner gas stove since last 5 years.

          While we were cooking ‘toughened glass’ broke with a blasting noise and just shattered all over the platform.

          It was very scary.

          I called Sunflame company on their contact no many times but no response..

          Now 6 days have gone but not a single call from...
          +1 photos
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          P
          Pavankumar12
          from Hyderabad, Telangana
          Mar 19, 2022
          Report
          Copy

          Sunflame Enterprises — Not responding to service the motor is not working- Sunflame cooler motor under warranty

          I have contacted through customer care [protected] for registering call for not working motor in sunflame cooler on 14/03/2022. I have received phone number of Hanuman enterprises, [protected]. He did not called me even after four days. While I called him, he told me and he will sen the person on 19/03/2022. But nobody came and called on that day. While I call back him, he is not responding and disconnecting the phone. Kindly resolve the issue...
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          P
          Pavankumar12
          from Hyderabad, Telangana
          Mar 19, 2022
          Report
          Copy

          Sunflame Enterprises — Not responding - sunflame cooler motor is not working and under warranty

          I have contacted through customer care [protected] for registering call for not working motor in sunflame cooler on 14/03/2022. I have received phone number of Hanuman enterprises, [protected]. He did not called me even after four days. While I called him, he told me and he will send the person on 19/03/2022. But nobody came and called on that day. While I call back him, he is not responding and disconnecting the phone. Kindly resolve the issue...
          +1 photos
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          N
          Neha Mahajan 1
          Mar 15, 2022
          Report
          Copy

          Sunflame — Sunflame chimney

          I want to bring this to your kind attention that I purchased a sunflame auto clran chimney in April 2021.

          The piece I got is defective. I raised complaints many times but I didn't get any solution for my problem.

          There are so many issues, one is the sound issue. My chimney makes so much noise which is much higher than usual, second, it is not working fine on pulling smoke, another is, it is getting black from...
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          B
          bhaskar bordoloi
          Mar 3, 2022
          Report
          Copy

          Sunflame Enterprises — Need replacement for a newly purchased chimney sunflame maple 60

          We have purchased a MAPLE 60 chimney of SUNFLAME from Bajaj Electronics, Gachibowli. The inner part of the chimney has come. The technician came and applied glue and went away..After 2 days, the same problem again came. Now, total one is side is hanging. I have placed request for changing, but no response to it.bhas...
          +2 photos
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          M
          Manisha Dudeja
          Mar 3, 2022
          Report
          Copy

          Sunflame Enterprises — Sunflame Pride Gas top 3 burner

          Today morning my cook was cooking food in Sunflame Gas Burner(Purchased in May 2019), and the glass top suddenly burst into small pieces. She got injured due to it and the entire kitchen was filled with broken glass pieces. On further research I have come to know that this is a common problem with this kind of Sunflame stove.

          I am not able to understand how they are selling this. This is such a huge safety risk.
          Also...
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          adeebsf
          from Kolkata, West Bengal
          Mar 1, 2022
          Report
          Copy

          One burner not working, needs service. Please help.
          Read full review
          Sunflame Enterprises customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Sunflame Enterprises related businesses

            Pigeon Appliances / Stovekraft
            1
            (578)
            VentAir / Multiplex Appliances
            1.7
            (12)
            La Opala
            2.8
            (94)
            ADVERTISEMENT