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Sunflame Enterprises Complaints & Reviews

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Last updated Aug 5, 2022
Complaints 379
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Sunflame Enterprises Head Office Address

58, Sector 27C, Mathura Road
Faridabad
Faridabad District
Haryana
India
121003

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+91 12 9426 6999
239
87
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+91 12 9227 5023

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Sunflame Enterprises reviews & complaints(379)

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My induction is not working and it is in warranty period ... So I called to customer care of sun flame... Only one tym he received phn nd aftr that ... No one is receiving the cl... He said the that ...worker will Cme in 48 hrss BT still no... One has come......
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While cooking food on Aug 3, 2022 our sunflame glass gas stove suddenly got burst and particles of glass got spreaded everywhere in the kitchen. Luckily no one got majorly injured appart from some buises on my arm. And now when I complained this to su flame they are denying customet services and charging for replacement. On top of that the mechanic who called had the audacity to blame us by the way of questioning our cooking style. Did nt expect this from Sunflame kind of company. Now when I see reviews I can see manority of people are facing this issue.
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    Against my purchase of Lancer 60BK Auto Clean Chimney Invoice No-FA BHUC[protected] Dtd: 17/06/2022. I am facing Auto clean issue (Item in Warranty). I have raised complaint on 22/07/2022 Complain No-RAN[protected]. But no one came to attend the complaint. I have contacted VSS Electric (Person name-Vijay) they said without money they not come. They informed to discuss Sunflame.

    My Installation request through Sunflame also VSS...
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    Hi Team,

    My name is Manish. I purchased the product Lara 60 Chimney from SK enterprises, Mohali in the month of March 2022.

    It was working fine for 2 months (April and May) but suddenly, it stopped working in June 2022 so I contacted ''SK Enterprise'' and they shared the number of your customer care ([protected]) where I registered my complaint with code CHA[protected] on July 2, 2022.

    They informed...
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    Respected Sir/Ma’am
    I was very disappointed by your service, i talked to one of your member on call and they assured me that one of your employe/repair worker come and fix that . But he isn’t come and told us that i ll not come, so online complaint, the induction is not heating up and not taking power, I bought that last month i want it repair or replacement as soon as possible. i request you to kindly resolve it as soon as possible .
    Sunflame Enterprises customer support has been notified about the posted complaint.
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      ORDER #[protected] placed on Amazon, product delivered on 15th June. However, Installation is Pending and no one has contacted us....
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      1. Reference complaint No- JAI[protected] dated 14 Apr 2022.

      2. I purchased a induction from csd on 4 Apr 2022. It start problem on 10 Apr 2022. Complaint register on 14 Apr 2022 and technician vist after 2-3 days. Technician donot have parts(PCB) he send demand to sunflame. I call to customer care and technician 15-20 times about it but they always reply wait 24 hours. But my problem not solved yet.

      3. I requested...
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      I have purchased a chimney in Dec-21. After using it 3 months, it's started giving problems. I have logged complaint in Mar-22. But without resolving it they closed it. Again logged another complaint in Apr-22. As per technician, some part needs to be replaced but that part is out of stock. Have been waiting for it almost 2 months.

      No one knows in sunflame when the part will come. Customer care is just to take complaint but...
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      Hello we are from visakhapatnam, we gaven complaint for out of warranty Tulip chimney on date 28th March complaint no VIJ[protected], no one attempt to complaint, again we contacted helpline they promised within 2days they will attend but still no one came, if tecnician was not available please supply the power supply board as soon as possible
      G sree rama murthy
      Visakhapatnam...
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      Sunflame cooler motor problem not resolved till now, 45 days completed. WORST SERVICE OF SUNFLAME

      Problem not resolved. Why it is coming posting under resolved.
      Sunflame Enterprises customer support has been notified about the posted complaint.
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        Sunflame cooler in warranty but motor is not working. I registered call on customercare but problem not resolved even 45 days completed. Worst service in the world....
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        I Have contacted through customer care for registering call for not working motor in sunflame cooler on 14/03/2022. But nobody came till date. Kindly resolve the issue immediately. While approching agian to customer care, they are not correctly giving the information, when the person comes to resolve issue....
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        Complain no AND442022/137449 but till today no action from sunflame
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          Myself Mukesh...
          I have been using a sunflame crystal plus toughened glass top 3 burner gas stove since last 5 years.

          While we were cooking ‘toughened glass’ broke with a blasting noise and just shattered all over the platform.

          It was very scary.

          I called Sunflame company on their contact no many times but no response..

          Now 6 days have gone but not a single call from...
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          I have contacted through customer care [protected] for registering call for not working motor in sunflame cooler on 14/03/2022. I have received phone number of Hanuman enterprises, [protected]. He did not called me even after four days. While I called him, he told me and he will sen the person on 19/03/2022. But nobody came and called on that day. While I call back him, he is not responding and disconnecting the phone. Kindly resolve the issue...
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          I have contacted through customer care [protected] for registering call for not working motor in sunflame cooler on 14/03/2022. I have received phone number of Hanuman enterprises, [protected]. He did not called me even after four days. While I called him, he told me and he will send the person on 19/03/2022. But nobody came and called on that day. While I call back him, he is not responding and disconnecting the phone. Kindly resolve the issue...
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          I want to bring this to your kind attention that I purchased a sunflame auto clran chimney in April 2021.

          The piece I got is defective. I raised complaints many times but I didn't get any solution for my problem.

          There are so many issues, one is the sound issue. My chimney makes so much noise which is much higher than usual, second, it is not working fine on pulling smoke, another is, it is getting black from...
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          We have purchased a MAPLE 60 chimney of SUNFLAME from Bajaj Electronics, Gachibowli. The inner part of the chimney has come. The technician came and applied glue and went away..After 2 days, the same problem again came. Now, total one is side is hanging. I have placed request for changing, but no response to it.bhas...
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          Today morning my cook was cooking food in Sunflame Gas Burner(Purchased in May 2019), and the glass top suddenly burst into small pieces. She got injured due to it and the entire kitchen was filled with broken glass pieces. On further research I have come to know that this is a common problem with this kind of Sunflame stove.

          I am not able to understand how they are selling this. This is such a huge safety risk.
          Also...
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          One burner not working, needs service. Please help.
          Sunflame Enterprises customer support has been notified about the posted complaint.
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