Sunflame Enterprises Customer Care

My toaster is not working please check it asap

Dear Sir,

With the worst experience of your product, I have purchased the SUNFLAME 3 BURNER GAS OVEN -GLASS TOP from my nearest shop. After a few days, the oven glass was getting hot. I also complained that time.

Now after passing approx six month same problems again arise, I have again complain but not till now get any remedy

Kindly look at the matter so that I could have faith in your products in future. For your convenience i attached the bill

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AMIT KUMAR
[protected]

On 15th July 2021 we purchased Sunflame Regalia cooking range. Only a few days after installation it unfortunately developed snags one after the other. After filing complaints again and again (lastly complained under number JAM[protected] the technician would come and repair but of no use. It is evident that it has some manufacturing defects which the technician is not able to remove. We're afraid it might bump again(as happened earlier also which made us panic) and cause an accident. We are fed up with it's repeated repairs and want it's replacement by the fresh one immediately. In order to avoid any untoward mishap immediate action is required from your side.

My gas stove just caught fire

I am using 3 burner gas stove from around 1 year and on 16th August top glass cracked by its own. As our gas is under warranty so we have logged a complaint for glass change. A technician came and took the cracked glass to submit it in office as a proof and later told us that they don't have any new glass in stock.
Now its more than a months and we are still waiting for replacement.
After continuous follow up with service center, one guy gave me number of Mr. Vineet who is handling Uttarakhand and UP. Now after such a long time wait still we are not getting any positive response from him as well.

Don't know how many calls and follow up we have to do for it.

Worst Service.
complaint ref no- DEH[protected]

Very disappointed with the company which will cost me my life. I'm facing gas leakage issues since I purchased the product. Several times complaint has been made and engineers visited but they just fix the issue on temporary basis. I'll be forced to file a police complaint if the gas stove isn't replaced immediately. This gas stove has defected one with extreme gas leakage. Fraud company

Its not working properly, i called the numbers provided .there is no response from 7 months. its been 10 months i purchased.very poor response from your side.bad rating.i think this is a kind of bad part on your company. i have waranty but no one are respinding.

I’ve purchased a stove few months back and it’s under warranty and not working properly. I’ve raised a complaint more then 6 time’s now and yet no body has come to repair. It’s really annoying.

Please replace my glass cook top oven as the black glass of the 3 DX model has been broken...my residential address & phone no are given here under

Tarun Dutch
23/1 banking behari ghosh lane
P.o- BelurMath
Dist- Howrah,
State- Westbengal
Pin- 711202
Ph- [protected]