Sunflame Enterprises Complaints & Reviews

Ever since I bought the geyser, I am getting electric shock. I have also complained, there is no response to the complaint, it's been 2 years till now.Complaint center people are saying, Sir, we do not have a service provider in Sonipat. There is no service provider for 2 years. How should I understand the meaning of this?Does customer life have no value for the company?

Sir,
We have a Sunflame Cooktop for which we have raised a service request on 9th August with Ref. No KOL[protected].

Out of 3 burners, 2 burners are not working properly and upon using them, the flames are coming out of the burners and are in a very critical situation. The engineer has visited us and informed us to change both the burners and also one part beneath the burners immediately.

All the parts...

श्रीमान जी मैं आपके समक्ष यह प्रस्तुत करना चाहता हूं कि मेरी सनफ्लेम P1 चिमनी जोकि मार्च महीने से खराब है आपके इंजीनियर के मार्च में विजिट करने के बाद दोबारा से 9:00 ना आने पर...

Hi

Today suddenly chimney glass got burst into small pieces. If someone would have been present, he or she could get injurrd badly. Kindly look in this matter seriously, i am attaching some pictures of broken glass.

My details to reach out
RS Walia phone number [protected]
[protected]@gmail.com

महोदय जी
मैने इस कंपनी का 5 लीटर वाला कुकर लिया है और यह कुकर खराब निकला तथा इस वारे मे मैने कई वार कस्टमर केयर मे बात की ल
लेकिन अभी तक मेरी समस्या का समाधान नहीं हो पाया है।

Purchased on 12jan2023, installed on 05feb2023.installation was very much delayed. On 11mar2023, doors got stuck, technician repaired and 21mar2023 same problem repeated. Technician informed to replace the part, but the part is not available with the company. If it comes then we can replace is the answer given from customer care and technician. It's been 3 months, there was no response from them.. let the chimney get replaced or we will file a complaint in consumer forum.

The screws holding the oven door to the hinge are sheet metal screws and become loose every couple of months which causes the door to misalign with the lock and doesn't close. There are 4 such screws 2 on the top hinge and 2 on the bottom hinge. There is no locking washer or thread locking. Your service center Magnificent enterprise says there is no warranty on door...which is very surprising. The product was purchased on 6/10/22 and is in warranty

We purchased the above item on 18.8.22 from a multibrand store in Indore. After about 3-4 months, we started smelling gas leakage from the stove. Subsequently, we lodged 3-4 complaints with the company. Every time, a technician would come and declare that there is no leakage from the stove, whereas there indeed is a leakage at one of the valves. Once, even a self proclaimed super expert from Sunflame visited and instead of addressing the...

We bought sunflame 3 burner Gas stove 3 months before, now the product have issue, we have contacted dealer, where we bought,
They area asking money to resolve the issue, we have original invoice!

Hello,

This is to inform you people last time to get my newly purchased Sunflame ceiling fan from Csd, Jaipur.

I bought this fan on 29th April and its been 20 days now and you people are just making me fool by giving me unnecessary excuses and not replacing it.

Attaching the purchase bill along with the SR number that u people gave me for the replacement. Get it replaced ASAP or else I have to take a legal action against you people and it will be a powercut a big trouble for you just because of a ceiling fan and trust me I won't lie, even if I have to spend more money to screw your happiness.

Induction is not working from the day of purchasing and after repairing it is creating the same problem and now nobody is coming to repair. Also giving me more than 35 km away servicing centre number (Gwalior) and service provider is giving me order the I have to take the same to Gwalior for repair, the reply is being given by the customer care centre. So please help me to short out the problem

నేను naval canteen visakhapatnam లో 17 oct 2021 న Heavy weight iron supreme ని product SI No. 21SAG42977 కొన్నాడం జరిగింది. ఇది రెండు సంవత్సరాల వారంటీ కాలంలో ఉన్నది అయితే ఈ ప్రొడక్ట్ repair aeindhi . ఈ repair అయిన ప్రొడక్ట్ sunflame సర్వీస్ సెంటర్...

I have recently bought a three burner gas... automatic... glass.. One burner doesnt work properly. I try for 30secs then it works and sometimes use matchstick to burn. I m fed up of it. It is such a pathetic product. Since the time I have bought I am facing this issue.. I filed a complaint last time and it worked, but again its the same issue.. I made a big mistake that bought sunflame... your representative who visited once told my mother why do you bother us for such small things. You should check on your own

Hello,
Gas stove toughen glass broken, complaint has been registered with the customer care vide no. DEL[protected]. It has been more than a week since the complaint is registered and no technician contacted. Customer care service is pathetic.
Please, look into the same and provide the resolution asap failing which will lodge a formal complaint with consumer forum.

Regards

We purchased sunflame gas stove in 2020.
Today it's glass broke with blasting sound. it was so scary and dangerous..
Kindly resolve this matter as soon as possible

A sunflame iron was purchased 2 week before which is now not working while ironing shirt. Item is under warranty period and problem be resolved as soon as possible.

I have made a complaint to sun Flamme on June 2022 this year for some burning smell coming out of the steam Iron. and this was repeated many times with them, but no one attended the call till date. Finally, the steam Iron got fire inside it some 4 days back and i had made complaint again with complaint number FAR[protected] on 18/10/22. till date no one had called or visited me.

3 days before while cooking the toughened glass of the gas stove breaks into pieces all of sudden, kindly help me in replace, repair, exchange or refund.

Sajad Ahmad
[protected]

Model: Sunflame Crystal Plus
Serial No.: 14 L0 61870

Top of the 3 burner sunflame stove broken in to several pieces and scattered all over the platform of kichen.
It was very unsafe situation. Could escape narrowly as no one was there by the time it happened.
Worst experience with this product.
Safety is more worrying than cost.

Not working
Dear Customer, Thank you for contacting Sunflame, Your complaint has been registered with Ref. no-LUC[protected] Service Provider no is: [protected] Sai Services Varanasi For further inquiry kindly call at [protected]