Hi, This is Mahesh based out of Amberpet, Hyderabad, I have taken a gas stove from Bharat Enterprises- Bowenpally, Model is PRIME 2BR on 7th February 2022. there is a warranty for 2-3 Years on this product. from last 15-20 days we are facing issue with this product(Gas stove), I have called bharat enterprises to claim warranty but they did not taken compliant instead they have given me the customer care of Sunflame Enterprises to claim warranty then i have contacted via call to their customer service executive to claim warranty and they have taken my complaint and after 1-2 days technical person came to my home and repaired but after he went we are facing same issue, then once again i have given 2nd time complaint and technical person came same issue we are getting, yesterday as well we have given complaint to replace the product they denied to do that. i request you to please look into my issue and do the needful.
Sunflame Enterprises customer support has been notified about the posted complaint.
Aug 18, 2022
Updated by mahesh3860214 still, there is no update from Sunflame Enterprises.. Please look into it..