Sunflame Enterprises
Sunflame Enterprises Pvt. Ltd.
Customer satisfaction rating: 25%
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339
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Sunflame Enterprises Customer Care

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Address
58, Sector 27C, Mathura Road
Faridabad
Faridabad District
Haryana
India - 121003

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
236
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83

Fax:
Fax:
+91 12 9227 5023  
+91 11 2683 7312  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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25%
Complaints
339
Pending
0
Resolved
85
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So far so good - The company responded to our notifications and is working on resolving complaints.

Sunflame Enterprises Complaints & Reviews

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Oven was purchase few months ago, during warranty period I have complaint dated 20/9/21 but till now no solution & no response,...
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I have buyed sunflame 3 burner from d mart in pune. Last mouth burner are not working properly from the beginning. I need...
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My toaster is not working please check it asap
Oct 18, 2021

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    Dear Sir,

    With the worst experience of your product, I have purchased the SUNFLAME 3 BURNER GAS OVEN -GLASS TOP from my nearest shop. After a few days, the oven glass was getting hot. I also complained that time.

    Now after passing approx six month same problems again arise, I have again complain but not till now get any remedy

    Kindly look at the matter so that I could have faith in your products in future. For your convenience i attached the bill

    --
    AMIT KUMAR
    [protected]
    Oct 07, 2021

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      We have been using a sunflame toughened glass top 3 burner gas stove. On 24/08/2021, While we were cooking the Top Glass ‘toughened...
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      On 15th July 2021 we purchased Sunflame Regalia cooking range. Only a few days after installation it unfortunately developed snags one after the other. After filing complaints again and again (lastly complained under number JAM[protected] the technician would come and repair but of no use. It is evident that it has some manufacturing defects which the technician is not able to remove. We're afraid it might bump again(as happened earlier also which made us panic) and cause an accident. We are fed up with it's repeated repairs and want it's replacement by the fresh one immediately. In order to avoid any untoward mishap immediate action is required from your side.
      Sep 27, 2021

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        My gas stove just caught fire
        Sep 22, 2021

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        Sunflame Enterprises customer support has been notified about the posted complaint.
        absolutely ridiculous not even 6 month old bought in mumbai only kindly call me on [protected] ravi officer in charge sunflame address 804 sangam peddar road mumbai 400026
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          Hi,

          I bought sunflame chimney in the month of April 2021, the chimney stopped working on 23rd July then I...
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          I am using 3 burner gas stove from around 1 year and on 16th August top glass cracked by its own. As our gas is under warranty so we have logged a complaint for glass change. A technician came and took the cracked glass to submit it in office as a proof and later told us that they don't have any new glass in stock.
          Now its more than a months and we are still waiting for replacement.
          After continuous follow up with service center, one guy gave me number of Mr. Vineet who is handling Uttarakhand and UP. Now after such a long time wait still we are not getting any positive response from him as well.

          Don't know how many calls and follow up we have to do for it.

          Worst Service.
          complaint ref no- DEH[protected]
          Sep 21, 2021

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            Very disappointed with the company which will cost me my life. I'm facing gas leakage issues since I purchased the product. Several times complaint has been made and engineers visited but they just fix the issue on temporary basis. I'll be forced to file a police complaint if the gas stove isn't replaced immediately. This gas stove has defected one with extreme gas leakage. Fraud company
            Sep 19, 2021

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            Sunflame Enterprises customer support has been notified about the posted complaint.
            Nobody from the company contacted till date. Gas stove is catching fire and it is life threatening
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              Sir...my name N.FAYAZ AHAMED complaint regards to sunflame chimney (mother board problem)...
              Many times visited the...
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              Nobody really cares to respond to any complaints or concerns.
              My gas burner is not working from last 10 days but even...
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              Worst service ever, no trained customer service representatives. Extremely rude and arrogant. Not ready to hear the issue...
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              Hi Team,

              This is to notify you that I have purchased your Sunflame cooktop burner on (16/08/2021) from your...
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              Its not working properly, i called the numbers provided .there is no response from 7 months. its been 10 months i purchased.very poor response from your side.bad rating.i think this is a kind of bad part on your company. i have waranty but no one are respinding.
              Aug 14, 2021

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                I bought mixie of brand sunflame on jan. But on March month itself it is not working . Then I raised complain on may. Customer...
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                I’ve purchased a stove few months back and it’s under warranty and not working properly. I’ve raised a complaint more then 6 time’s now and yet no body has come to repair. It’s really annoying.
                Jul 31, 2021

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                  Please replace my glass cook top oven as the black glass of the 3 DX model has been broken...my residential address & phone no are given here under

                  Tarun Dutch
                  23/1 banking behari ghosh lane
                  P.o- BelurMath
                  Dist- Howrah,
                  State- Westbengal
                  Pin- 711202
                  Ph- [protected]
                  Jul 20, 2021

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                    Very worst sales after service of Sunflame Water Heater, I raised the complaint to Sunflame Customer care through phone on...
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                    Hi,

                    I raised a complain almost a month ago and till DATE it's never been addressed or resolved.
                    I...
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