Butterfly Gandhimathi Appliances — double stone wet grinder (table top)

Address:	Chennai, Tamil Nadu, 600082
Website:	www.butterflyindia.com

We bought Butterfly Wet Grinder 3 months back. From the beginning it was not grinding fully well. After four attempts by different service men from Butterfly, the wet grinder was replaced with a brand new one. Still similar problems existed and the technicians were not adequately skilled. They are not prompt and the service delivery were erratic. They do not come as promised. Even if we make complaints to higher ups, there is no effective use, except they collect information and and giving assurance for good service, which never materialized. My latest complain No. B[protected] dated 20.11.18 is still pending without any solution, even after escalating the matter to higher levels. Fed up with Butturfly company.

S.Ramani
[protected]