Butterfly Gandhimathi Appliances — Grinder In warranty and not getting serviced for more than a month

Address:HSR Layout

Hello,

I bought a butterfly rhino from Dimple Home Appliance, HSR Layout Bangalore on 6th July 2019.

Product is in Warranty for 5 Years.

Product went faulty with one pulley in Motor belt.
I raised a service complaint to Butterfly customer care @ [protected].

I have been contacted by them on 29th June 2020 & they came and checked. Moment they came to know the product is under warranty, and I refused to pay for service, they stopped picking my calls or refusing to fix the warranty.

Could you help me to get my Butterfly rhino wet grinder fixed?
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Butterfly Gandhimathi Appliances customer support has been notified about the posted complaint.
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    Butterfly Gandhimathi Appliances Phone
    +91 44 4900 5100
    Butterfly Gandhimathi Appliances Address
    No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village, Chennai, Tamil Nadu, India - 600103
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