Buy Kart Shop — Wrong product

Address:	Gandhinagar, Gujarat, 382421
Website:	www.Buykartshop.com

The product cotton shirts is deliver me is different from show in website. The product seen in website is too good and they deliver me different product and faulty product. And there were no contact description. Only a mail address [protected]@gmail.com
I also add mail in it for the return parcel but they give me ticket no 4125.

Dear sir/ma'am

Thanks for emailing us your precious concern. Please share your full order details along with order id, tracking number, date of order, and contact no. So that we can have forward the same to concern department.
We will come back to you with response.

Frequently asked questions:-
I want to cancel the order?
Answer : order cant be cancelled once placed as this the company policy which you agreed upon before the ordering the order. You have to take the delivery and then you can return the product if you didnt liked it.

I want to return the product?
No problem. Just email your order number we will refund you back.

I want to track the order?
On your register number, you will tracking code.

Thanks

(And than didn't reply)

Please i want to return the product and immediately refund cash in my account.

Order no: bks17170
Tracking no: pgnc[protected]
Order date: 25/3/2017

My name: sneh patel
Contact numer: [protected]