Buzzmeeh — iphone x screen replaced but not working properly.

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I got my iphone x screen replaced in 26 june 2019. After a couple of days i noticed that the touch and 3d touch are not working properly. At the time of repair, i was told that the new screen being installed is of original brand & specifications, as that used in iphone by apple. I tried to contact the buzzmeeh noida customer care many times, but i did not received any resolution to my complaint. This is a fraud company. They provided the service at my door step, but when i informed them of the issue i am facing with new screen, i was told that if any service person will visit nearby my location, only then they can visit me to check the issue. It has been almost a month and i am still waiting for any update from buzzmeeh. The customer care is extremely ill mannered and untrained, and irresponsible towards the mir customers and towards the services provided by their company. I demand, either resolve the issue i am facing, or return me my money & old screen. I will get the repair done at some other place. I paid ₹13, 500 for the screen replacement. I have all the call records, messages and mails, for all the communications i had with buzzmeeh. If i do not receive a suitable resolution soon, i will sue this company in consumer court.