Alliance Air Complaints & Reviews

The flight from kolkota to rourkela was cancelled and initmated after 2 hrs after the scheduled departure. It was observed that the flight gets cancelled regularly which was not known to me and this was told by the fellow flyers. In such case they say that only refund is possible. If they know that flight is cancelled can be intimated atleast before the issue of boarding pass so that we look far alternate arrangements. But they tell late...

I Am Writing To Bring To Your Attention The Unsatisfactory Experience I Had During My Recent Journey With Alliance Air. I (Along With My Spouse) Was A Passenger On Flight Number 9I517, Traveling From Bangalore To Hyderabad (PNR: A3LF2N) Would Like To Express Our Disappointment And Seek Appropriate Compensation For The Inconvenience Caused Due To A Significant Flight Delay.

We Arrived At The Airport Well In Advance, At 5 PM,...

Dear Sir/Madam,

I am writing to bring to your attention the unsatisfactory experience I had during my recent journey with Alliance Air. I (along with my spouse) was a passenger on Flight Number 9I517, traveling from Bangalore to Hyderabad (PNR: A3LF2N) would like to express our disappointment and seek appropriate compensation for the inconvenience caused due to a significant flight delay.

We arrived at the airport...

Sir/Madam,
I have booked a flight through MakeMyTrip portal for 09.06.2023 for which I wanted to go for the web check in through alliance air site.But it was showing booking I'd not found.Therefore I tried to contact the customer care number but the remained busy more than two hours.This is totally unprofessional and disappointing thing. I booked this flight for the first time and am totally under disappointment....

I have booked a ticket with them, Flight was canceled due to a technical issue and I was informed that a full refund will be granted hence I took another flight. however, they deducted more than 95% of the ticket charges in the name of cancelation charges. customer care is pathetic, airline's service is even worse. they did not give refreshments even after 6 hour delay plus accommodation was declined and now even the refund is declined....

I regret to in inform you that I was booked by alliance air flight no AI 9719
against PNR No Z5R4V from Ranchi to Kolkata on 15.4.2022 and your
flight got cancelled on that Day. The refund case no17813229 was registered on that day itself by your Station Manager at Ranchi Airport
and the same was sent to you by mail.
I have sent several reminder by mails and phone calls to your customer
service asking for...

We had booked a flight for BOM-DIU-BOM, The flight from BOM-DIU got cancelled by the airline. They informed us that the refund for this flight will be issued within 3-4 days. Like normal passengers we agreed as no airline has ever done this. After waiting for over a month's time we contact them and our agent via.com they are informing us that we have flown and there is no refund. We have legit mails saying the flight has been cancelled from...

I could not take the flight only due to cancellation of Bareilly-Delhi flight by the Alliance Air on 23rd August. 2022 (Flight 91704 departing Bareilly at 17.05 hours PNR: Y6FGJY). I am very surprised to notice the apathetic and irresponsible response from the Alliance Air and IRCTC both. I have received a refund of Rs. 283/- only while the ticket cost was Rs. 2944.80.

Is this the way to deal with a passenger who could not...

I booked 2 tickets from Guwahati to Shillong on 24.10. 22.Flight was cancelled due to weather. I want full refund....

This is the first time I am travelling with Alliance Air but my god was it the worst experience ever? I am highly disappointed with the staff and the departure time was never the same. I booked my ticket for 11:30 Am and it's not going to depart anytime soon. It got delayed to 1 Pm and upon arriving, they said your departure timing is 12:00 PM. With all rush, I reached the gate and now the departure was delayed to 1:30 Pm. Employees work...

My flight from Shillong to Aizawl on the 27th August 2022 was cancelled by the airlines. Had booked my tickets through MakeMyTrip and have even submitted a refund request with the travel pirtal and the airlines too. The response i recieved was that the refund would be done by September 11-13 and now it's been deferred again to October 6-11. The flight was cancelled by the airlines and not by me and i even have an endorsed ticket signed by...

I have recently made a booking through easemytrip with PNR ZFFJQ9 and the details were:

Date: 23 Sep 2022
From Hyderabad to Jagdalpur

The problem was we mistakenly entered same names for 2 passengers and when we called and talked to customer care for help, they suggested that they will cancel the booking and as per DGCA compliance we will get full refund. They went ahead and cancelled the booking and asked...

My self with wife Megha Naik had gone to Prayagraj from Bilaspur wide PNR number TK9Y6E.
My onward journey was on 12-7-22 & return was on 17-7-22.
For the return journey, I had paid excess baggage charges of Rs 2000 on 16-7-22 & was expecting that it will be reflected during the boarding pass issue at the counter.

However, I was surprised when I was informed that no such charges are visible in your system. After...

It says 2-3 days to refund back the money but til now it doesn't refund yet . I book on 23 of July 2022, from Ahmedabad to Delhi departure date 24 of July 2022....

We booked a returned ticket of Aizawl to Shillong on 06/06/22 and scheduled to return on 9/9/22.

We reached Shillong Airport on 09/06/22 as per schedule only to be informed that Flight is cancelled due to technical reason. When I asked why we were not informed about that, the station manager said that they informed every passengers and showed me some call he stated to have received regarding flight cancel.

As...

My flight on[protected] from Aizawl to Guwahati with PNR 8VSAND was cancelled by the airlines due to bad weather but the airlines is denying refund. Even the airlines is denying refund for the return flight from Guwahati to Aizawl on[protected] with PNR V5KU4H. Kindly look into the matter....