BIG FLIX
2.5
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14
COMPLAINTS

BIG FLIX Complaints & Reviews

C
cassells8
Oct 30, 2021
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Big flix app

Address:44 evergreen rd turners cross cork city ireland
Website:big flix

I have an issue using the big flix app i did subscribe but iam unable to use the website it states to subscribe the first subscription is not yet completed in fact i was never able to use the app mainly on my android tv i hope you can rectify the situation for once and for all so i can use the app the email i use to log in is [protected]@gmail.com iam located in ireland telephone no 353 code for ireland[protected]...
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C
cassells8
Oct 30, 2021
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Big flix

Icant use the big flix app because though i have subscribed it still states subscribe in fact from the start was never been able to use it if you subscribe then you should be able to use it i feel there is a glitch on the website in which the engineers or technicians could fix i use this app mainly on the android tv but all the different versions laptop kindle etc show the same issue i feel you can sort this issue and i can use it as i should...
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Address:Hyderabad, Andhra Pradesh

I took a new Zync 7"inch tab and it had this application called Big Flix Installed in it. They gave me a free voucher to view movies online for 1 month for free. However i had to validate the voucher number by paying them Rs.1/- . However after i paid Rs.1/- this application was supposed to be activated but it never worked on my Tab not PC and i had to uninstall the same and written emails to big flix customer care stating this app was...
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S
sujoyb
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal Subscription charges debited from card without approval

Address:South Delhi, Delhi

My mistake was to avail an offer from PayTm and subscribe to Big Flicks for 1 month at charge of just Rupee 1.
The strategy behind charging Rs.1 by the company is to take credit card details of the customer and then secretly enable auto renewal of the subscription charges.
I came to know when received an SMS debit of Rs.249 from my credit card company.

I have not used their subscription even for a day. The best...
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S
ssrikant13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by Bigflix

Address:Pune, Maharashtra

This is regarding cheating by Big Flix. First of all , I must say, its my fault as i subscribed a reliance product.
I started a Biglix rental subscription last year @ Baner, Pune store with 1 Disc plan and a deposit money of Rs 350. When i planned to renew the subscription on
28th March 2011, a guy at Baner store asked me to pay just Rs 700 for 3 months subscription. The bill was not at all transparent as it mentioned Rs 700...
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G
G.S.Goud
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deficit in service in pickup & delivery,and not maintaining good stock of cds and up to date movies

Address:Hyderabad, Andhra Pradesh

I have registered my membership in bigflix library located at AWHO colony near dimond point. I have visited the said library on[protected], with an intention to by a cd of new movie, but after entering the shop i,learnt that it is a library of DVD giving on rent, The shpkeeper soggested me to take membership in bigflix on payment of Rs.3500/- and he advised me that they will provide DVD with unlimited service.He also gave me AIR TICKET BOOKING...
+1 photos
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S
saurabh k
from Mumbai, Maharashtra
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rubbish customer care

Address:Mumbai City, Maharashtra

GUYS DONT BUY BIG FLIX....ITS A RUBBISH COMPANY, I HAVE TAKEN 6 MONTHS MEMBERSHIP OF BIG FLIX AND ONCE U PAY THEY WILL FORGET U. U WILL NOT GET ANY SATISFIED RESPONSE FROM CUSTOMER CARE, DELIEVERY BOY WILL NOT COME TO UR HOME AND WILL SAY THAT NO BODY WAS AT HOME ETC ETC....KEEP AWAY FROM IT...
[protected][protected][protected][protected][protected]--------...
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K
ked1969
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELIVERY & PICKUP

Address:Chennai, Tamil Nadu

This is kedarnath from Chennai , I have my membership with bigflix from past 2years in 1 disc unlimited plan.

After closing there stores at chennai I am facing problems for delivery, pickup and wrong despatching . I made several complaint through Mail & over Phone to customer Care . till today I am facing the same problem . In chennai distribution centre is very . from them we will not get any information . on...
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P
Pradeep Hiranandani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not activating my account even after paying.

On 14th august,a special promotion was going on at E-Zone, Jayanagar ,Bangalore ,where a big flix representative explained to me that we had to pay the rental only and not any deposit. This was the offer.I was made to fill up a form and pay 375.00 to the cash counter for which i was given a vat invoice cash memo no t11/1928.I was told i will recieve an activation message on my mobile in 2 days.After it did not come for a few days ,i have...
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D
devang
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong debit of subcription charges and no revertal

Referring to the above account. I had signed up for big flix on 29th january. I paid my subscription charges of Rs. 699 by online net banking. After checking my bank statement I was appalled to see two debits of Rs. 699 towards ccavenue. I do not know how two debits can be made for one account subscription. I called up customer care to inform them of the same and also sent an email to customer care. I was assured of immediate reversal and...
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N
Nikhil Srivastava
from Srinagar, Jammu and Kashmir
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Complaint regarding poor services and quality of disks

I never got a proper DVD from these guys..wrote them several emails, called them one hundred times...But no use.. I got a broken DVD and now i am being blamed for its condition...I recommend to everyone, never use Big Flix services..They are so unprofessional people, big hoax and liars...

Relaince sucks!...
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T
T S WALIA
from Mumbai, Maharashtra
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They Don t Provide the Service as Per Commitment

I have experienced lately there services has got deterioated .

They dont deliver in time and have no delivery schedule .Previously the used to deliver twice in a day .

Quality of DVDs which run more are full of scratches and dont run at all .

You write/ speak to them, they give cyclostyle answer .

They do not give the name of the senior staff with whom we can interact to solve the...
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S
Sukrit Basu
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Business

Dear Sir,

After suffering so much from BIG FLIX, I had given the below mail, which is self-explanatory:-

To
The Officer-In-Charge
BIG FLIX

Dear Sir,

Please note that I had booked your service from Big Bazaar, Explanade, Kolkata on 03.01.2009. Your Sales Representative first cheked from your internel list and confirmed me that the delivery address provided me comes...
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G
Gaurav walia
from Mumbai, Maharashtra
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Membership card not activated

This is regarding a membership card not activated yet its 7 days from purchase. i purchased a membership card from Big Bazaar under a scheme where i have pay 150 for 2 mnths but big flix not activated my membership card. i called several times & i have launced a complaint also but there is no replay from there side, and no updates about my complaint, i always call them & they said we do work on your complaint.
please suggest...
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