Candesworld Complaints & Reviews

Ordered a product got defective and complaint but the company representative did not refund or replaced the product as started repair initiative and after the service the product got defective again. Refund policy was only 7 days but they ended my return policy by asking me to wait for more than 22 days for a repair and they are saying that the product won't get refunded as it is out the return policy. Customer representative is hanging up...

Hello Sir/Madam

Aditya Kandoi, Vipin Aggarwal, Khushbu Aggarwal,

I am one of your customers. I have purchased three candes fans. One fan worked for few days and suddenly stopped working. I have raised a complaint about this to support in May. But due to lockdown, they denied providing service. So I again generated a complaint request in September. But still, support avoids the request and does nothing. I...