Facescanada
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Facescanada Complaints & Reviews

K
kt28
Apr 21, 2024
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Order not received/shipped

It's been more than 10 days, the status of the order didn't change. Its been in ready for shipment for so many days. Have mailed them and also contacted them through WhatsApp. No proper response from their side. Can't able to cancel the order too. Ive also paid the amount.please help me on this....
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Saloni_d_gr8
from New Delhi, Delhi
Jun 27, 2022
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Cart item was changed after payment

Website:www.facescanada.com

I have created a cart of 2570 Rs including 1 combo item, which shown me eligible for 3 free gift items. But after payment, in the final summary 1 free gift (Jwellery Kit) was removed automatically.

My concern is that if I was not eligible for the third free gift then it should have not shown me in my cart, but it was clearly shown and after full payment they have removed it from final list.

I have immediately...
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M
Madhurhita Ganguly
Jul 8, 2021
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Processed a wrong order and wrong information provided

Website:www.facescanada.com

Respected sir/madam,

I am a customer of https://www.facescanada.com but they are continuously playing games with my orders.
1. Immediately after placing the order I have told to stop the order exchange the shade And after 72 hours at the end of Monday the team replied that the order has been processed and they could not do anything to it. But they are the official sellers of faces Canada.
2. After requesting...
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