Kotak Life Insurance
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COMPLAINTS

Kotak Life Insurance Complaints & Reviews

G
ganu1966
from Gopalganj, Bihar
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second innings plan

Address:Jaipur, Rajasthan

I, col ganesh bhat, have an insurance policy with kotak since 2010. I had applied for surrender (Request id 4714780) of my policy at jaipur office which has been declined. My complaint is as follows:-
A) no one from kotak has contacted me till date to explain the reasons whereas i was told after submitting my application that someone from head office will contact me to know the reasons for surrender.
B) i contacted the toll...
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D
Deepti Vigh
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fraud done by this company

Address:Mumbai City, Maharashtra, 400053

Unfair business practise has been done by this company while selling the policy to my husband in 2012. We took the policy in the name of our daughter. We were told that you pay 1lac rs per year for 16 years and you will get the payout at the completion of 16th year, it will help you to fund the college education of your daughter.. The date was wrongly communicated to me it was said that we will get the entire money after 16years on these...
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A
ADas97
from Kolkata, West Bengal
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harassing me for money

Address:Kolkata, West Bengal, 700126

Respected sir/madam
Myself arpan das, resident of barasat, nabapally, here i am here for complaining against the management of kotak mahindra life insurance, howrah ac market as well as to the bm over there mr. Dwipayan maity and my former seniors mr. Moniujjaman mondal (Iap) & mr. Shanu ghosh (Ap), mr. Shanu ghosh leave kotak mahindra, now a days he is in exide life insurance.
The main story begins on dated 04/08/2016, when...
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S
somyen dasgupta
from Jorhat, Assam
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Non receipt of premium receipts.

Address:Mumbai City, Maharashtra
Website:www.insurance kotak.com

My policy number being 00380627 for kotak flexi plan monthly premium being Rs.2657.5 which is being paid through ECS regularly but i fail to understand as to why they dont send the premium receipts regularly. I have to run to the agent before March to collect the premium certificate so that i can submit to the company for tax deduction.Is it not their responsibility to send the receipts regularly when they are collecting the premiums....
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O
olivepereira
from Mumbai, Maharashtra
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Pension Policy

Address:400069
Website:www.kotaklifeinsurance.com

An Officer of Kotak Life Insurance talked me into going in for a pension plan WITHOUT disclosing that it called for a Certificate of
Existence to g et the annual payment from theCompany

I complained to the Company and they have offered to arrange for the COE and get it signed from me. However, this is not acceptable to me . It can happen that I am not available in Mumbai and hence the money willbe withheld
br...
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S
SUSHANT887
from Pune, Maharashtra
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Policy cancellation and refund

Address:400097
Website:insurance.kotak.com

Hello sir/madam,

Myself sushant shinde, resident of rasayani navi mumbai.
I would want to raise a complaint in regards with a policy i had enrolled with kotak life insurance.
My concern is that i want to cancel the policy and opt for applicable refund, however when contacted with kotak, i am being told that the nature of policy is such that it cannot be cancelled at all, and no refund will be provided.
Everytime...
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G
Ganesh Chandra Sen
from Kolkata, West Bengal
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Complaint for non-receiving of insurance certificate

Address:Kolkata, West Bengal, 700065
Website:insurance.kotak.com

Dear sir,
My self, ganesh chandra sen. I am kotak life insurance policy holder. My policy no is 3058653. Plan name is "kotak premier endowment plan - regular - kpe". My premium amount is rs. 20, 004 and started this plan on august, 2014. Till now i have not received any insurance certificate. Please send my all statement and insurance certificate in my e. Mail address. My e. Mail address is "[protected]@rediffmail.com".
Thanking...
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C
chetanchawda
from Halol, Gujarat
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Death claim of my wife

Address:Panchmahal, Gujarat, 389330
Website:kli.grievance

Hi
myself dr chetan chawda husband of late puja chetan chawda and father of heet chawda
i had applied for death claim of my wife
as per kotak insurance claim is accepted on 12th january 16
but as legal objection is raised by my father in law as per customer care telephonic talk it can't be disbursed to me as nominee is heet chawda my son he is minor and i am his guardian
my son age is 5 years
as...
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B
bir pal singh
from Jahanabad, Bihar
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Know about present value and refund value

Address:Mumbai City, Maharashtra, 400022
Website:kotaklifeinsurance.com

I have purchased kotak smart advantage(Uin 107l043v01)on[protected] with annual premium of rs 12000 and total amount paid rs 82000 let me know .What is present value of my policy no[protected] if i discontinue my policy- how much refund amount i would get back pl let me know on my email [protected]@gmail.com
Thanking you
Bir pal singh
(Policy holder)...
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K
Karthik prabhakaran
from Chennai, Tamil Nadu
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Premium receipts not received

Address:Chennai, Tamil Nadu

Policy No.02733961 in the name. Of PKarthik premiums paid through ECS during the month of October 2015 and January 2016 were not received by me. I am in need of these receipts very urgently. Pl mail it to my mail ID [protected]@gmail.com.
Thank you.

P.Karthik...
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A
a1_domain
from Mumbai, Maharashtra
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PF regarding

Address:Rajkot, Gujarat, 360005
Website:insurance.kotak.com/home/index.php

I have submitted the documents of PF to kotak life insurance office of mumbai.
i was send on last month and there is reached in 2 working days. i have received the acknowledge from post office and i check on kotak life insurance website about PF status. there is showing REJECTED. i was call to miss kanchan, she is HR of kotak life. she told me documents will be return on resident address but till date i have not received any documents...
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N
Narayan Barda
from Delhi, Delhi
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My policy details

Address:Khordha, Odisha

Sir, I am your kotak Flexi Plan II (regular) Policy Holder No 01174945. Please send the detail of policy and give me good suggestion, My email address " narayanbarda @gmail.com. thank you sir...
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A
a1_domain
from Mumbai, Maharashtra
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About ecs cancel

Address:Rajkot, Gujarat, 360005

As on 23 oct 2015 I was submitted the application for ECS cancel to Rajkot Gujarat branch manager Mr naimesh kalolia by email. but still it is not done by him.
policy number : 3216027
plan : KAIA...
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S
shatanandvg
from Mumbai, Maharashtra
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Not received financial year statement on mail

Address:Pune, Maharashtra, 411033

Dear Sir, I am a policy holder of Kotak Life Insurance( Policy No.[protected]. I did not get ant statement yet. Kindly provide me the update statement of my policy through email. My email ID is [protected]@rediffmail.com Thanks & regards Shatanand V. G....
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S
Satyendra0502
from New Delhi, Delhi
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Selling fraud and poor customer services

Address:122002
Website:insurance.kotak.com/contact-us.php

I was sold this policy by a Kotak Agent by telling me it as a pension policy. I felt cheated, when I got to know that by 2011. Though I kept paying premium thinking it might give some returns. After even five years of investment, I can see that I am still far behind than my actual investment. I have paid around Rs.82, 000 till now. But my fund value is less than 80, 000. I don t want to continue with this policy now. Please provide...
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H
hitesh.vaghela78
from Mumbai, Maharashtra
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Premium certificate for Client ID : 54725065 for 2015-16

Address:Gandhinagar, Gujarat, 382424

Hi I have not received premium certificate and payment acknowledgement for premium paid in the month of Oct'2015. Kindly provide premium certificate for Client ID : 54725065 for 2015-16 at hitesh.[protected]@gmail.com Regards,...
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N
naresh malhotra 23
from Gurgaon, Haryana
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Policy statement not received

Address:New Delhi, Delhi, 11
Website:kotak

Dear sir, My self, Naresh Malhotra. I am Kotak Life Insurance policy holder. My policy no is 01210733. Plan name is " Kotak life insurance". Please send my all statement in my e.mail address. My e.mail address is " [protected]@yahoo.com". Thanking you sir....
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S
soura chatterjee
from Kolkata, West Bengal
Jun 20, 2023
This thread was updated on Jun 20, 2023
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Fraudulent Job Offer

Address:Kolkata, West Bengal

Nowadays I think to meet sales target the Kotak Life insurance people are calling up random people from job portals telling them that they have been selected for a some post (They made up, they keep changing the name of post but all posts are a scam). When they people come in for interview they start giving a sales pitch about how you can earn 35k after 2 months, if you just worked hard for two months and sold insurance worth 50k. I knew...
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P
peyyalasrilakshmi123
from Hyderabad, Telangana
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Amount hold by ATM switch center

Address:Hyderabad, Andhra Pradesh

I am holding SB A/c [protected] with SBI branch (02714) Hyderabad. This branch has holded Rs.15000 on[protected] with out any information to me. when i enquired with branch manager told me you have drawn an amount Rs.15000/- on[protected] which actually i or any of my family members did not drawn and the amount being holded by ATM switch center not by our branch. two times they set two fifteen thousands, but one was removed automatically...
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S
shubham awasthi
from Delhi, Delhi
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cheated 80000

Address:Mainpuri, Uttar Pradesh

sir mene ek policy khulwayi thi 40000 ki jab doosri kist deni thi to mene fir 40000 diye unhone wo kist pehle waali policy me na submit kraakar meri ek nayee policy khol di me itne paise dene me asamarth tha to fir mene pese refund ki baat ki to company mujhe sirf deposit ka 10% yaani ki 8000 rupay de rahi hai please help karein. i have the proof i have both policies...
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S
Sanjay Kumar Jian
from Dimapur, Assam
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i want to surrender my policy so let me know the current status

Address:Dimapur, Nagaland

I have one policy in my name (Sanjay umar Jain and DOB 11/03/1965) policy no is[protected] Kotak flexi plan (UIN- 107l023V01)... Please let me know current surrender value as i am unable to get the details from dimapur office..and also the procedure for surrender...
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K
kushal sondhi
from Thiruvananthapuram, Kerala
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Noc from kotakife for code 60143571

Address:Surat, Gujarat

Dear Pramila

I am not transferring my licence to other company.
I just want to get out of this.

And from last 2 years I am trying to get it done but you guys are doing business with this also.

I am not going to pay any fee for the same.
If you are not able to do the same without that then please tell me

Then I will go for legal action qgainst your company along with...
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M
music4kol
from Kolkata, West Bengal
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kotak insurance fraud

Address:Kolkata, West Bengal

I Chitra Bose aged 67 years is a housewife & a heart patient. last august 2014, a broker named Arun Pati Brother of Tarun Kr Pati (MD of TSA Financial Pvt Ltd, 10 B mukerjee para lane badamtal kol 26) who referred Arun Pati as an insurance agent. Tarun Patti provoked me to make some policies of 1. Rs 28, 000(policy nos[protected] Plan name kotak assured savings plan) 2.Rs 51, 000 (policy nos[protected] Plan name kotak assured savings plan)3.Rs...
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A
av_09
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf withdrawl

Address:New Delhi, Delhi

I Avtar Singh emp code-OM37367 resigned from kli (laxmi nagar delhi branch) as RDM on 1st aug 2014 and I send pf withdrawl form on 1st oct to your mumbai office but after 45-50 days when I asked on mail about status I got a mail from employee.[protected]@kotak.com that they got my application on 21st nov 2014 and they said it will take 30 -45 days but still on this date[protected] I dont have any confirmation about pf withdrawl process. I also...
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V
vertigo
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service of Kotak life insurance

Address:Mumbai City, Maharashtra

On 25-06-14 i had applied for premium reduction with all the required docs, now even after 2 months and multiple times submitting docs and making payment of revised amount along with alteration charges the premium has not been reduced. Policy has lapsed and the paid premium amount is just lying as waste and still there is no communication from Kotak to resolve the issue. They are best in misguiding and totally irresponsible esp their underwriting...
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R
rai_raj83
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false committement

Address:New Delhi, Delhi

I have taken 3 years kotak life insurnace plan (ULIP). I paid 2 years installations on time, however i have paid last year installation due to some finance problem. I want to withdraw my money (around 60, 000). I went to branch, they are complete rude on this and asked me to give last year premium and you have to continue to next 2 years. Please help to get my money....
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M
Manasi oberoi
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

giving less money than the money promised at the time of buying the policy

Address:Mumbai City, Maharashtra

Hy I am pravesh oberoi holding policy number 02303320 the agent had told me that I can withdraw my money after 3 years but now when I call them they ask me to visit different branches and also they say that I can get my money only after 30 years I am paying 24000 every year I had invested this money for my chids education but the company on their part is fraud the total amount that I should get is Rs 72, 000 and the company claims me a total...
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T
Tejaswi Henjarappa H S
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak life insurance is one of the fraud company

Address:Bangalore, Karnataka

Kotak life insurance is one of the fraud company. My suggestion to you guys Don't take any insurance policies from this company. I have paid around 85k for 3 years under money back plan and got back 51k at the end of 3rd year. Here the issue is that Kotak won't specify exact surrender value in policy document. they won't even show some exact calculation of how much amount we receive while surrendering. They just specify its just more than...
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Address:New Delhi, Delhi

I took two life insurance policies from Kotak Life Insurance agent for my wife in 2009. The agent assured that I have to pay Rs.20, 000 for 3years, and I will get back the double of it in the next 5years. That is, if I pay Rs. 120, 000 during the first three years, I would get back the double of it, Rs.2, 40, 000, after 5years. And the policy was for 20years - I would get Rs. 2, 00, 000 after 20years. The other policy was similar where I...
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P
patha49
from Dhoraji, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TILL THE DATE NOT RECEIVED ADVISER CODE 60159094

RESPECTED SIR,
YOU ARE KINDLY INTIMATED THAT I AM ADVISER IN " KOTAK LIFE INSURANCE " IN BHAVNAGAR (GUJARAT). MY ADVISER CODE NO. 60159094. NUMBERS OF TIME I LODEGE THE COMPLAINT TO KOTAK LIFE INSURANCE FOR THE FORM 16A i.e. TDS CERTIFICATE. BUT NITHER ISSUED FORM NO. 16A NOR ANY REPLY TO ME.

FORM 16A ISSUED IT IS PERSONAL RESPONSIBLE OF EVERY COMPANY.INSTED OF KOTAK LIFE INSURANCE HAS NOT ISSUED FORM NO....
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