Max Life Insurance Customer Care
Max Life Insurance Co. Ltd.
Customer satisfaction rating: 48%
Submit a Complaint
500
COMPLAINTS

Max Life Insurance Customer Care

Max Life Insurance Co. Ltd.

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Address
Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
36
down
13
1800 180 5577
[MTNL/BSNL]
up
9
down
4
1800 200 4006
[Axis Bank Helpline]
up
16
down
11
1800 200 3383
[Online Term Plan Helpline]
up
21
down
17

Phone:

Fax:
Fax:
+91 12 4415 9397

Additional info
Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th & 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90 - A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

For Life, Health & Group Claims
Max Life Insurance Company, Operations Center - 2nd Floor, 90A, Sector 18, Udyog Vihar, Gurgaon 122001

For Cashless Benefit Claims
Paramount Health Services Pvt. Ltd., D-39, Okhla Industrial Area, Phase 1, Near D. D Motors, New Delhi 110020

Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th and 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90-A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

View More Information...

Customer satisfaction rating
48%
Complaints
500
Pending
313
Resolved
217
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Max Life Insurance Complaints & Reviews

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Max Life Insurance — Fraud and wrong medical report analysis

 Ajay1509 on Jun 21, 2017
I have purchased max term plan online and after that go through their medical process. Blood report, urine report and ecg. I got email that i have impaired glucose tolerance. I socked...

As per my attached reports before one month it was normal and today again i confirmed from their laboratory partner my reports are normal.

They mailed me because they want high premium send me wrong information. Thing is they are cheating with customers who don't know about their medical.

Please take action on max life insurance. I also raised complain to insurance authority,...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Agent misbehave

 dinesh kaul on Jun 18, 2017
No my complaint is not resolved as i already told u i didn't got working contact no. Of the agent and didn't received call of the agent from her working contact no. And that day u are saying that agent called me she misbehaved with me by using abusive language and said call only on office number and whenever i call on office number she is not available these types of agents u recruit. Very shameless people i want my money back even a single penny by the company or by agent or i'll go to court regarding the issue u know ur company's reputation is not that gud now. I want agent to call me on my no....
Complaint comments  Read comments Complaint category Insurance

MaxLife Insurance — Leaking of customer data to frauding people

 Shankara Babu on Jun 17, 2017
Maxlife a fraudulent company please beware before investing your hard earned money. There is heavy data leakage of policy numbers, premium data, personal data and other internal information. Maxlife also had accepted the same. There are lot of people in market using this data and forging premium paid towards the policy.
Maxlife when asked denies all complaints please check in internet for number of fraud cases filed against maxlife,
As a victim of these incidents i would request all the existing policy holders and people who are investing newly to check in the internet and go through...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Check not received

 salauvdeen on Jun 14, 2017
Hi my name salauvdeen your bank give checq 33 thousan 3 month already not recived cash bank not give proper answer i send 3 time email not replying really upset my mother death father sick everday going bank checq name wrong bank telling already 3 month coming 29 check date finesh really not good serivece un happy plese take action help me my father content number
Sarbudeen
+917548856548
Thanks...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — No refund on policy surrender

 r ranga goud on Jun 12, 2017
No where it is mentioned that you should have to pay 3 times for refund on policy surrender.in terms and conditions it is mentioned that in case the policy is not revived during this revival period, the policy will terminate and the surrender value, if any, shall be paid at the end of third anniversary or at the end of the revival period whichever is later. Policy no 622603173
Name r chandrasekhar goud...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Non-acceptance for address change request.

 sonuyara on Jun 12, 2017
My request to change is address was rejected by max life after 7 days of sending request. It was very disappointed to see not to mention reason in mail that my request was rejected because of lack of self –attestation and i was asked to contact local branch to know reason for same. I got to know the reason through customer care for the same. This is not at all customer friendly approach. Max life wants their customer to struggle just for small thing to get done. It is very unfortunate when all companies and sectors are going to towards to era of an online transaction to ease the life of the customer,...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — No resolution

 dinesh kaul on Jun 12, 2017
Why you reply to mail on care@maxlifeinsurance.com if you are not willing to help your customers from my side i want to say you all are fake and i will really go to higher authorities now regarding my matter which you are not able to provide me resolution... I m really very disappointed i want my money back i already told u. Why are you people fooling innocent people by taking large amount of money by sending your thief agents.....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Mental harassment by max life

 sonuyara on Jun 8, 2017
Policy number :- 850137738, 850137720
I had submitted an affidavit on 02 jun 2017 to get copy of my policy since i lost my policy document; however, i got to know on 5th jun 2017 that my request was rejected because my signature was found to be mismatched. My signature on affidavit should have been matched at the time of submission of the request by max life representative however it was not done. Moreover, i had submitted photocopy of aadhar card along with affidavit and had shown my original id to local branch manager at the time of submission of the affidavit. Now local branch representative...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — They are just trying to fool their advisors and even the customers

 Ashok golani on Jun 8, 2017
I am an advisor at max since december 2016 and i had to face a lot of injustice in the company. The commission that i was entitled to was eaten away by my assistant branch manager mr paras morabia as well as branch manager mr nilesh bellani and i have been raising this issue with the highest level of management at max. I was given assurances by all of them that the issue will be resolve soon since last 3 months. Yesterday all of a sudden they say that they cannot resolve the issues as its against the company's policy. I want to understand how can it take 3 months for any person sitting on such a...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Raising complaint against the irregularities is a crime at max life insurance company ltd

 Ashok golani on Jun 8, 2017
I am ashok k golani an advisor at max life insurance company since december 2016 and have done good business and qualified for the dubai contest in the first three months. I faced some injustice at the company after that and hence i raised some complaints against that to the top management of max life insurance company. Instead of punishing the culprits they are trying to cancel my license by raising false aligations through their compliance department. I want to understand one thing, if their compliance department is so incompetent and does not stand by us as advisors who bring business for the...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Not activity my policy and canceling policy

 Amitkumarr84 on Jun 7, 2017
I have taken tram insurance through policy from max life insurance. But allow getting mail. To submit the kyc and income proof documents pending.. Even i sent bank statement and salary slips but still asking same doc. Also when i ask to cancel my policy not canceling.. I called cc care they are saying mismatch address proof but they don't know what mismatch... Due this. I am not. Able take other company policy. Also i getting touching me from past 2 months.. Application no 123370116....
Complaint comments  Read comments Complaint category Health & Life Insurance

Max Life Insurance — Resolution

 Dinesh Kaul Sharma on Jun 6, 2017
My policy number is 133456269 and i got no resolution for my complaint i have a small complaint as i want my agent's contact no. And my agent to contact me and apologise as when agent beg for policy they provide the no. Which is not working and i m not able to contact the agent and i think u recruit fake people as agents after policy they forget the customer as we are nobody and as a customer u people should resolve my problem and the adm of branch calls me what us this i want my agent to contact me and provude the personal contact number on which i can contact my agent i m again writing to the...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Cheque validity expired

 dabenm143 on Jun 5, 2017
My name daben moran ; s/o baleswar moran, village bazaloni na gaon post office makum dist tinsukia assam 786179. My policy number 272084740. Cheque no 287761. This cheque is validaty expried. The post man deliverd to me very late. Can you tranfared me axis bank account? Account no 916010005293820. Ifsc code utib0000382. Contect no 8724861163....
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — Cheque validity expired

 Pjm Pronob Jyoti on Jun 5, 2017
The post office of the postment delivered to me very late so i submit my near axis bank branch but the bank returned to me the cheque becauce the cheque is validaty expried. Help me what can i do?...
Complaint comments  Read comments Complaint category Banks

Max Life Insurance — Mr. Manish Dhawan

 Alert Citizen 1 on Jun 5, 2017
Respected sir / madam,
Mr. Manish dhawan is an insurance agent with max life insurance company & he also handles bajaj allianz. He also has a partner in the name of sunita and both of them have earned crores allegedly. Mr. Manish dhawan has allegedly mis-sold insurance products to innocent buyers and made false promises by duping them worth lakhs of rupees. He stays at videocon towers, b wing, 1801, thakur complex, kandivali east, mumbai 400101. There allegedly seems to be huge discrepancy in their service tax returns as well as income tax returns and the properties they possess as well...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Agent

 dinesh kaul on Jun 4, 2017
Max Life Insurance — Service and agent

2 Reviews
Di Dinesh Kaul Sharma on Jun 2, 2017
Submit a Complaint
I am policy holder no. 133456269 from himachal and i am very disappointed from ur service and agents are worst they come like a begger for policy and once done the policy they never contact u and the no. Given by the agent never works what a fake people u appoint as agent i want my money back from such a poor service provider i m not able to contact my agent and my agent don't contact me and don't behave properly.i want ur agent to call me and apologise...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Service and agent

 Dinesh Kaul Sharma on Jun 2, 2017
I am policy holder no. 133456269 from himachal and i am very disappointed from ur service and agents are worst they come like a begger for policy and once done the policy they never contact u and the no. Given by the agent never works what a fake people u appoint as agent i want my money back from such a poor service provider i m not able to contact my agent and my agent don't contact me and don't behave properly....
Complaint comments  Read comments [2]Complaint category Insurance

Max Life Insurance — Max life 20 year plan and 6 year pay

 Krish yadav on May 31, 2017
The axis bank staff fooled me with list of features and advantages and money back. When i paid the first instalment i got the policy details and just to verify it again i called the max life and i was on deep shock about this useless plan and cheating people with huge sum. This is really bad insurance plan for anyone. When i called pst time they told i can surrender after 3 instalments and i finished my 3 instalments and now behind them for the refund. Pl need help to get my money...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Mode change not being done from last 4 years.

 monabhandari on May 31, 2017
I am a policy holder with Maxlife insurance.
I have an endowment policy E-60; policy # 244181053.
It is a policy started in the quarterly mode.
From, last 4 years I am trying to get my mode changed to annual.
The first time, I gave the mode change request, along with the annual premium. I thought the mode has been changed.
But the next year when, I went to pay my premium, I was shocked to see that my policy is lapsed.
At the Indore GO, when I got the details checked, came to know, that my mode had not been changed and the total premium was kept in the suspense...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — Removal of pan from irda pan lookup

 ramparsad gillwan on May 30, 2017
Submit a complaint
Dear sir,

Request you to please remove my pan no. From irda pan lookup as i have already requested to my enrolled insurance company to cancel the certificate and they processed the same.
Deatils :
Pan : draps7347c
Applicant name sunita
Father name ramchander
Date of birth 04 dec 1988
Urn maxi1707130020
License no 9590017
Certificate no -
Type individual

Insurer name max life insurance co. Ltd
Agent id hau130813limax836002
Category life...
Complaint comments  Read comments Complaint category Insurance

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