Max Life Insurance Customer Care
Max Life Insurance Co. Ltd.
Customer satisfaction rating: 55%
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592
COMPLAINTS

Max Life Insurance Customer Care

Max Life Insurance Co. Ltd.

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Address
Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
63
down
22
1800 180 5577
[MTNL/BSNL]
up
11
down
6
1800 200 4006
[Axis Bank Helpline]
up
20
down
16
1800 200 3383
[Online Term Plan Helpline]
up
22
down
20

Phone:

Fax:
Fax:
+91 12 4415 9397

Additional info
Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th & 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90 - A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

For Life, Health & Group Claims
Max Life Insurance Company, Operations Center - 2nd Floor, 90A, Sector 18, Udyog Vihar, Gurgaon 122001

For Cashless Benefit Claims
Paramount Health Services Pvt. Ltd., D-39, Okhla Industrial Area, Phase 1, Near D. D Motors, New Delhi 110020

Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th and 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90-A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

View More Information...

Customer satisfaction rating
55%
Complaints
592
Pending
91
Resolved
305
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Max Life Insurance Complaints & Reviews

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Max Life Insurance — maturity purpose

 kxj on Nov 18, 2017
Sir, i have received an an amount of final maturity in last august. Bt the total maturity amount i got including money back is less than my deposit amount. So i have the honour to request you to kindly verify the process and back my full facilities.
This is for favour of your kind disposal.
Yours faithfully
Abdul kayyum baig.
Policy no. 282570621
C/o. Deputy commissioner office, karimganj. Dist. Karimganj. Assam. 788710 mob: [protected]...
Complaint comments  Read comments Complaint category Employers

Max Life Insurance — complaint about the data leak and fake message about my premium

 B.L ram on Nov 15, 2017
Max life insurance — date leak fraud payment
By mr. B. L ram
I am having a maxlife policy with policy number 4958xxxxx, 4958xxxxx, 2769xxxxx, 1097xxxxx and 3760xxxxx and i receive a call and message on 1st october 2017, regarding payment of my premium and they introduced themself as rohit sharma and ask me to pay my premium with offer and discount and they gave all correct data regarding my policy so i could not understand and make payment of sum of 90730 to the account number [protected] of indian bank and account number [protected] of axis bank, but still the amount not showing under...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — mis-selling of insurance policy through axis bank ltd.

 Drvsbsarma on Nov 14, 2017
While working in ONGC, (I have retired now) and was posted in Kakinada I approached the Axis Bank, Sarpavaram Branch for issue of one locker. The branch manager forced me to agree to take the insurance policy viz., Life Gain Plus 20 Participating Plan of Max Life Insurance Company Limited. This policy has annual premium of Rs.2, 00, 000/- and Policy Payment Term is 6 years.
I had to take this insurance policy and then only the locker was allotted to me. Now I have retired and settled in Hyderabad, due to which the locker was closed by me. But I am paying the policy payments due regularly...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — maxlife fast track super

 Bipul Mahato on Nov 13, 2017
Dear sir/madam,
In 2016, i opened a policy with a premium of 2l/annum for 5 years via an axis bank agent, in hurry. I have already paid 2 premiums. The problem is i can not log in to the customer portal even after discussing with the customer care. I can not check the policy updates from the moneycontrol also as there is no policy named fast track super. This year on 15th january, i am planning to surrender the policy because of unreliability issues on the existence & return. Please, let me know in advance how much is the current value & surrender value of my deposit. Please, help me regarding...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — complaint about insurance policy.

 Nitin Gawankar on Nov 12, 2017
I bought an insurance policy from max life insurance company ltd.in 19.05.2008. Policy no. 3443142.
I am the policy holder and my son is nominee in this policy.
I have paid all the yearly premiums of rs. 10, 111.56/- till date my total premium amount is rs. 101, 115.60/-
I had visited max insurance life's office in borivali west, mumbai. One of the agent told me that, i can withdraw policy and i will get back my total amount but they have paid me only rs. 40443/-.
Another agent told me that this is violation of insurance law/rule; as per insurance law/rule i am entitle...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — miscommunication of policy

 Pradeep Raitani on Nov 11, 2017
Dear sir,
I bought a pension plan on 21/11/2016 policy no. Is 131789117.
At the time of purchasing plan i was told the locking period of plan is 3 years after three years if i withdraw i will get 100% of premium paid but now i was told there is no locking period and if i will withdraw will get nothing.
Mrs. Pooja aggrwal a. G. M. Rajender nagar delhi branch has sold me this plan and descibed the plan now she is denying everything.
She made my wife saraswati raitani in this policy an agent now she is agent as well nominee too.
Now kindly suggest me the right...
Complaint comments  Read comments Complaint category Gas Stations

Max Life Insurance — policy no 257407395

 susantakumarbehera on Nov 8, 2017
Dear sir\madam,
This is to inform you that yesterday i have received a call from maxlife insurance office mr rajib contact no-[protected] given details of my policy for renewal is due 08-11-2017 and rs 32000 incentive against my policy was given in the year 2015. And he also provided me a payu link on date 7-11-2017 of rs 30000/- for which i will get rebate of rs 4714.74/- i have also paid the amount. But i not receive conformation from max life insurance till now. Here with i am attaching all my payment details for further action please. Please guide me.
Regards
Susanta kumar...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — regarding cancellation of policy

 amir9430 on Nov 5, 2017
Sir this is to inform u that i am axis bank saving a/c holder, today i hv purchased a max life gain premier policy by mistake!!,

Actly in hurry i took a wrong decision, due to high preassure of ur client i took the decision, and money debited frm my a/c instantly, they created such a enviroment tht i ws speachless, even i didnt believ that only signing on simple application would loose my money..

I filed complain in axis bank, and they told money hs credited to max life..

I dont want to continue the policy i just dont like it,, kindly cancil it and refund...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — not got money from max life insurance

 Ramuna devi on Nov 1, 2017
Sir,
I am ramuna devi
D. O. B-1-1-1969
W/o: hari prasad singh
My policy no :241620962 and my plan name : maxlife stepping stones 11 years - gtms. And my issue date was-6 aug, 2006 and maturity date -6 aug, 2017.. But still i did not get my money. And my status also showing matured.

So please i request you to return the money as soon as possible to my bank account
Thanking you
Ramuna devi
Vill-laheri
Post bisi kala
Pin-802129
Dist - rohtas
Mob-[protected]...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — loan against policy

 shivdeep mhatukade on Nov 3, 2017
I have approved loan against policy (policy no. 584795777) from Max life insurance Karve road office. It was sanctioned 100%.
But it was credited only 58% amount of my approved loan amount. Remaining 42% amount was debited by company by without any intimation as a policy premium. I will pay the premium on Nov 17 because I want loan for my personal reason. But company gave me loan by diducted my policy premium amount. So I need it refund as 100% loan.
But if the process as like this type, then why did the mot company asked me before loan sanctioning that loan amount will be credited...
Complaint comments  Read comments Complaint category Loans

Max Life Insurance — receipt of insurance premium not received yet

 Edna Sharma on Oct 31, 2017
Subject: Re: deposit of premium for policy 588620831
I had deposited Rs 9918 against the policy no 588620831 of Kakumoni Bora
via online payment. Till now I didn't receive the receipt. The transaction
id is [protected].Pl send it through this mail. I already wrote once but
didn't get any reply....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — please cancel my insurance policy no #129538120 and return my last emi amount rs 5900/-

 AKHIL R KRISHNAN on Oct 28, 2017
Sir/madam
I have a max life cancer insurance (Policy no: 129538120) with your company. From the aforesaid insurance your company had availed a first emi for rs 5900/- after this i had requested your companies customer care department not to take further emi's and cancel the insurance. But unfortunately you had taken it 2nd emi also for rs 5900/-. Please arrange to cancel the insurance and refund the last emi paid by immediately.
An early action in this regard shall be highly appreciated....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — wrong promises made for bonus amount

 Y. Jagtap on Oct 25, 2017
The max life insurance company through axis bank has defrauded many gullible bank customers who wanted a locker. They are forcing customers to buy loss making policy promising good bonuses. But bonus amount is much less than promised.

My wife taken policy with annual payment of rs 50, 000 for first six years. Around 20 000 rs bonus was promised from year three. But only 3000 rs bonus is being paid. Max life and axis bank are both robbers and are giving false promises to customers....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — policy no. 853678548 surrendered but not received the surrounded value

 sadamegh82@gmail. com on Oct 24, 2017
Last 24th august of 2017 i had gone to max life office in axis bank agartala to surrender my policy no 853678548 but operation person aahim kumar aingha told me i will get the amount of policy after adjusted of my totlal deposited premium within 15 ro 20 days. I had already paid 4 premium of my policy yearly @rs.25, 000.00 & sub total is rs.1, 00, 000.00 for your kind information.

Now 2 months are completing so i have called max office but now he is telling me i have not told u this and you can complain if u want.

Feeling cheated!! I was waiting to receive my premium...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — remove agent code from policy - offering bonus

 BhaskarNaidus on Oct 24, 2017
I just received a call that i'm eligible for 140000 bonus upon my max lic. They are asking to pay refundable amount of 49k to receive the bonus and that'll be credited to my bank account within 90 days. I suspected since he is repeating everything asking many times that you've the amount currently in your account and also his english is not very good. Confirmed by this is fraud called by calling max insurance guys.

Is there a way you can get these guys.

Received numbers are

[protected] (Says her name ankitha)
[protected]

Thanks,...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — fake call regarding bonus payout

 N Premjit Singh on Oct 24, 2017
Dear sir,

I got a phone call to remove agent code deactivation process from my max life insurance policy 717041537 to stop sending bonus and commission to the agent. The caller said that this year company has decided to declare the bonus value of rs.80, 500- to the policyholder,

For that, the policyholders have to create one dummy policy to deactivate the agent code, and then the bonus amount will be credited directly to the policyholder.

After looking around on the interne ton the same topic i realized that it is a fake call but not sure how these...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — about phone call

 Haresh Kamani on Oct 23, 2017
Dear all
Kindly inform you that i was agent of max life but now i left the job but than after all premium coletion call of my mobile no so please stop all call. Really i am so much recive call from your. Please stop all this.
Every time i told them that pleaee that is not my no and name than after they are calling again and again. I was so much disturb by than....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Max Life Insurance

 Bhomaram Choudhary Chandesara on Oct 16, 2017
सर् नमस्कार ऐक्सिस बैंक मैनेजर ने मुझे गुमराह वह लालच देकर 35001 एक का मैक्स लाईफ पोलिसी जबरदस्ती बना दिया और बोला भरना पड़ेगा औऱ दूसरी मेने ऐक्सिस बैंक मैनेजर से बोला में पोलिसी भरने में असमर्थ हूँ तो उन्होंने बोला एक एप्लिकेशन लिख के...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — leaking data [Resolved]

 Ashachauhan on Oct 15, 2017
Hi, my name is mr roop singh chauhan, i would like to highlight that i had a policy with max life insurance with policy no. (855893103). I received a call from rohit sharma, phone no. ([protected], [protected]) and prakash kumar phone no. ([protected]). They had all my details like policy number, my date of birth and my policy amount. They said i will get commission, bonus as well as interest if i pay them a premium amount of 14k in the starting and then keep asking for more and i end up paying more then 5 lakh i need my money back.

Please help...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — my bonus claim is getting credited to some agent [Resolved]

 Augustin Jones on Oct 13, 2017
My name is augustin policy number 317617629
Have been receiving calls from maxlife head office stating a bonus claim amount of approx rs.85, 000/- and this amount is going to be credited to the agent code - 472839 without my knowledge how can the amount get credited to the agent. I want to know my customer code. Please give me a call on [protected]...
Complaint comments  Read comments Complaint category Insurance

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