Max Life Insurance Customer Care
Max Life Insurance Co. Ltd.
Customer satisfaction rating: 69%
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870
COMPLAINTS

Max Life Insurance Customer Care

Max Life Insurance Co. Ltd.

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Address
Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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126
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44
1800 200 4006  [Axis Bank Helpline]
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41
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27
1800 180 5577  [MTNL/BSNL]
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21
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14
1800 200 3383  [Online Term Plan Helpline]
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36
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34

Phone:
Phone:
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53
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28

Fax:
Fax:
+91 12 4415 9397  

Additional info
Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th & 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90 - A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

For Life, Health & Group Claims
Max Life Insurance Company, Operations Center - 2nd Floor, 90A, Sector 18, Udyog Vihar, Gurgaon 122001

For Cashless Benefit Claims
Paramount Health Services Pvt. Ltd., D-39, Okhla Industrial Area, Phase 1, Near D. D Motors, New Delhi 110020

Corporate Office
Max Life Insurance Co. Ltd., 3rd, 11th and 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurgaon (Haryana) 122002

Operation Center
Max Life Insurance Co. Ltd, Plot No. 90-A Udyog Vihar, Sector 18, Gurgaon (Haryana) 122015

View More Information...

Customer satisfaction rating
69%
Complaints
870
Pending
76
Resolved
582
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Max Life Insurance Complaints & Reviews

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Max Life Insurance — harassment through calls and sending executive

 Pankit20 on Oct 5, 2019
I have invested certain amount in a max new york life insurance, it turned out to have lower returns on investment then a savings account and we have thus stopped infusing new investments. There are consistent calls and also sending random sales executives to our address to revive the policy. We have made it clear for not interested in wasting any more money on this # investment. Kindly inform us how to not get any calls or communications from this company....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — fake call (+917065374387) for agent bonus how they get my details?

 ckna on Sep 28, 2019
I get spam calls from different mobile numbers saying they have received cheq which says i should give my bonus to agents. I have been getting this spam calls like 7-8 times in last 1 year.

I have different policies from different companies, but never my data has been leaked as has been done by maxlife (I have 2 policies and both data were leaked). Only makes me wonder if maxlife intentionally sells this details....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — refund our policy money!!

 Kuberanb on Sep 27, 2019
Policy number: [protected]

We are totally unhappy and unsatisfied with the max life insurance company and their service.

My mother was forced to take max life insurance policy who is uneducated and don't know any knowledge about these insurance companies. She had some amount in her axis bank account for her medical expenses and she was cheated by the company and lost her money from her account.

Now she is no more and has expired. Kindly refund her money at the earliest

Name of the policy holder - mrs. B. Kala
Policy no[protected]
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — one of your member change my phone number and email id from my insurance

 Rashi bhati on Sep 13, 2019
I was checking my insurance details and they asked me my policy number and date of birth then there were a msg that a 4 digit otp will be sent to your mobile number and email id but someone at your company changed my phone number and email id because email id is showing like - ani*janmaxlifeinsurance.com
And the number is also not mine... And i want to cancel my policy and want my all money refund otherwise i will complain in police station...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — deactivate auto debit service [Resolved]

 Naren Kaushal on Sep 4, 2019
My policy no. Is[protected] of max life insurance. I am a reputed customer of your company. My quarterly premium of rs. 16, 616/- is being auto debited from my card without any information. I want to pay my premium by using other payment options like net banking, cash, cheque.
It is requested to deactivate the auto debit option from my card. So, that i can pay my premium the way i want to and remain a good customer of max life.

Thank you.
Narender kumar
Policy no.[protected]
Mobile: [protected]...
Complaint comments  Read comments Complaint category Health & Life Insurance

Max Life Insurance — cancer insurance plan [Resolved]

 Kooriyammal on Aug 26, 2019
Axis bank has deposited this plan without my knowledge. So please kindly cancel this plan and return my amount to bank officer policy no details i request 5&10
Years return policy bank is death policy request my bank not respancible you help me amount is return & next useful policy iam two child is education money i families salary low my son school fees this amount you help me please kindly...
Complaint comments  Read comments Complaint category Health & Life Insurance

Max Life Insurance — relieving letter not found [Resolved]

 Pooja faiz on Aug 19, 2019
Dear sir,

As you know that i pooja yadav with emp id: 753568 have resigned from the company on 10th apri 2019 and completed all the exit formalities. Its been four months yet i couldn't receive my relieving letter. I kindly request you to issue me with the relieving and experience letter as soon as possible.

If it is issued already and sent i kindly request you to resend it or would be appreciable if you can provide me the scan copy of it as i need to submit to my current employer at the earliest.

Regards,
Pooja yadav...
Complaint comments  Read comments [1]Complaint category Employees

Max Life Insurance — mis selling by agent of max life insurance now company is linking the same with free look cancellation after 6 years [Resolved]

 sunny20012 on Aug 13, 2019
To

The officer

Max life insurance co. Limited,

Dear sir,

My self sunny singh policy holder bearing policy no[protected], at the time of selling the policy, your sale representative told me that, this policy, i can pre matured or surrender anytime after 5 years without paying any charges when you need the same for any purpose.

Now after paying 6 years of premium when i called your call centre bearing ticket number 3395189 dated 25th july 2019, your call centre representative told me that i will get only 65% of total amount...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — policy no 566646360 and 566646378 agent code deactivation [Resolved]

 tiwari1965 on Aug 10, 2019
Dear sir

Agent never provided policy information to me regarding policy risks and benefits.

Agent taken signature on blank policy application for policy no's[protected] and[protected] and not shared all filled application to me.

Agent code should be de-activated from above polices

Benefits above policies should be paid to me, and not to others...
Complaint comments  Read comments [2]Complaint category Insurance

Max Life Insurance — policies details [Resolved]

 Sabiha Ali on Aug 9, 2019
Am sajeda mohammed ali, and unable to locate my max life insurance policies and do not have the policies number hence am unable to pay the premium. Am a senior citizen. Had been to your branch in nagpur but they were unable to provide me the details of my policies even after i provided the name and date of birth whereas the other insurance companies like excide insurance, tata aia insurance, kodak life insurance provided the same. Please guide me to solve me....
Complaint comments  Read comments Complaint category Other

Max Life Insurance — fraud call - private personal details leak [Resolved]

 ketakconsume on Aug 8, 2019
Just like other these agents have been calling me for four years now everytime saying the following things:
1. They know my policy number and entire name
2. They will then say this is a service call from max life insurance.
3. Do you receive proper service from the agent (From whom you purchased your policy)
4. If i say 'yes' they disconnect the call. If i say 'no' then the following is said
5. They will say your there is a bonus that company has been declaring for so many years. I am calling you because your agent is claiming to be your relative and wants the...
Complaint comments  Read comments [1]Complaint category Insurance

Max Life Insurance — max life insurance agent did fraud [Resolved]

 Rajendra Singh Sisodiya Goyal on Aug 3, 2019
Max life agent in nagda sold policy to me by giving false communication. He told after 1 premium you can withraw your fund and i was paid 2 premium and then i was gone to max life insuarance to remove funds they said your policy got lapsed because you did not paid premium for 3 year but the agent told me earlier that you can remove your fund after 1 st premium. Now u want my all money back from max life insurance that is 58200.....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — without prior intimation amount taken in my salary account of icici [Resolved]

 PRAPHULL JHA on Jul 31, 2019
I would like to acknowledge you that max life insurance company has done illegal jobs with me ; without prior intimation they've deducted cash amount of 21, 040 rs on dated 29th july 2019 in my salary account of icici bank that is totally illegal & fraud, i've not given him ecs facility.
I've one policy there, policy no. Is...[protected], date of commencement is 27th june 2016.
I required help and solution regarding this major issue of fraud of max life insurance company....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — pf account transfer [Resolved]

 anandita prasad on Jul 26, 2019
Dear team,

My max life insurance pf account no is ldjal[protected]. I had applied for transfer of pf account on 9/7/2019.

It is mentioned in the epf site that the transfer is accepted by the field office.

However when i check the passbook the pf amount is not reflecting.

Request your assistance in getting the amount to be transferred to the new pf account: pupun[protected]

Regards,
Anandita prasad
[protected]...
Complaint comments  Read comments [2]Complaint category Insurance

Max Life Insurance — term insurance plan [Resolved]

 bansal212 on Jul 25, 2019
Dear sir

I send a request regarding changes in term plan[protected]. Started from[protected].
I am policy holder with number[protected].
I want to change my policy plan
From - term plan with income
To - basic term plan
With premium payment option till 36 years (From 21 years to 36 years required)

With payment up to age of 75 for 36 year it's around rs 852 per month+ rs 58 for waiver critical illness/

My complaint number was 3385927 case owner pragyan das. He did not solved the problem and send message case resolved with...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — fraudulent calls asking for money [Resolved]

 sapkar on Jul 23, 2019
Hello

I have just received call from the below number in max life insurance to deactivate my agent code and generate my own customer code to claim bonus of 1, 07, 600.

Phone number: [protected]

Since then i had apparently received another call from ms nisha sharma from no. [protected] stating that i need to submit a cheque of inr 49000 in favour of bharti axa life insurance in order to generate my customer code and claim the money. I would also receive back my deposited amount of 49, 000 with 6000 of interest.

Since i understood it is fraud...
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — financially problem [Resolved]

 LovelySandhu on Jul 18, 2019
Sir
Mere ko fincaly problem he bhut hi me is polcy ka pament nhi kr skta is liye mere ko ye policy bnd krannna he
Plz meri policy bnd ki jaye me ap de request krta hu plz meri policy bnd ki jaye

Meko mere pese refund kiye jaye taki me in peso se apne ghr ki fincaly problm ko door kr sku plz sir jld se jld ise bnd kiya jaye me apse request krta hu....
Complaint comments  Read comments Complaint category Employers

Max Life Insurance — not received the relieving letter after 60 days itself

 Uttam688 on Jul 9, 2019
Respected sir,

This is bring to your kind attention that i mr. Uttam biswas (Emp id: ubcal2455) has submitted my resignation cum separation request at disha on 10.06.2019 mentioned that my last working day was on 14.06.2019.

After giving the request i have done lots of mail’s to you but still now my resignation has not been approved from your end. Also my salary is on hold from last 60 days. Still now no settlement has come.

As per the last mail conversation you are bringing some lame complains against me to hold my approval of resignation by intention....
Complaint comments  Read comments [2]Complaint category Employees

Max Life Insurance — cheated by representatives of max through phone call [Resolved]

 Sanghat Kora Hende on Jul 9, 2019
Sir i am to complain that a person named... Spell out my policy details and promised me to pay the settlement money and is speaking from max life one after another and convince me to pay refundable money of security money and gst tax, total extracted rs 92500/in the account of max life, but it is showing the name of another person after transferring the money. Now what could be the next step to take actions against them and to stop relations with max life insurance. With thanks....
Complaint comments  Read comments Complaint category Insurance

Max Life Insurance — my complaint number 3177906 [Resolved]

 Bsraoroyal on Jul 5, 2019
I sent my complaint and received a mail stating that my complaint number is 3177906 and my complaint will be resolved in 3 working days, it’s more than one month, every week i am getting a mail stating that thank you for your patience it will resolved in 3 working days but nothing is happening.

It’s very bad and we put it in social media the company reputation will go down.

Hope my complaint will be resolved....
Complaint comments  Read comments Complaint category Insurance

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