Claimed

Max Life Insurance Complaints & Reviews

4.3
Updated: Feb 18, 2026
Complaints 1178
Resolved
989
Unresolved
189
Contacts

File a complaint to Max Life Insurance

Having problems with Max Life Insurance?

File a complaint and get it resolved by Max Life Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Max Life Insurance reviews & complaints(1178)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Venkatesh Yedulapurapu
Feb 18, 2026
Feb 20, 2026
This thread was updated on Feb 20, 2026
Report
Copy

Remove my Pan card from IRDA

Respected sir,

My name is Yedulapurapu Venkatesh. i have joined Max life insurance company limited as an agent 1 years back. I don't want to continue as a agent and i want my Pan card number remove from IRDA and i don't want any renewal commission also.

Please don't generate any renewal commission.

PAN: ASXPY6887A
Applicant name : Yedulapurapu Venkatesh
Father name : Srinivasa raobr...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Subrata@1973
from Kolkata, West Bengal
Oct 31, 2025
Oct 31, 2025
This thread was updated on Oct 31, 2025
Report
Copy

Cheating me day to day about my Policy 166349365

Address: DLF city ,Gurgaon.

Subject: Urgent: Refund of Policy Amount with Interest — Policy No.[protected]

Dear Sir/Madam,

This is to bring to your attention that my policy amount of ₹[amount] was auto-debited from my bank account on 07/10/2025. As per your email communication dated [email date], you had committed to refund the amount within 7 days. However, the refund has not been credited to my account as of today.

Kindly...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Negims
from Delhi, Delhi
Apr 18, 2025
Report
Copy

Claim your Bonus amount of 1.34 lakhs otherwise Agent will take it.

Address: Gurgaon

Plz find the contact no of person from which I received the a call[protected]
She is claiming the company giving the bonus to all clints to save tax, and my agent has claimed it to deposite on his account. She further told I am making a confirmation call weather am I Ok to deposite amount on agent account or you want to claim,

she told her name Nandini Shrivastav, when I asked office details, address etc. she get...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hema@malini
from Paramakudi, Tamil Nadu
Mar 29, 2025
Report
Copy

Remove my pan from irdai portal and dectivate my agent code

Address: Madurai

Respeced sir,
I am hemamalini. I join max life past 10 days. now I not continued max life for some personal reasons. So I reliving max life. Please remove my pan from irdai potal and deactivate my agent code. Please kindly request make immediately solution for my urgent situation.
Name:hemamalini
Father name:panneer selvam
Mother name: santhi
Date of birth :01/06/1988
Mail id : [protected]@gmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mallika Arun
from Madurai, Tamil Nadu
Feb 20, 2025
Report
Copy

agency code (misp code - 916389) deactivation - delink my pan (byhpc1911q)

Address: Palaganatham, Madurai - 625003

I'm Currently working with HDFC ERGO as a Sales Manger, My Employer asking me to delink my PAN From Insurance company, but while trying on POS Website it is not allowing to delink my PAN and checking with them they replied My PAN linked with MAX LIFE Insurance.

Kindly check and delink my PAN from any of the Agent code website. My employer saying that MY PAN Linked with MISP Code - 916389.

My self - Mallika br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhantyy
from Sagar, Madhya Pradesh
Jan 26, 2025
Report
Copy

How to remove my pan card from IRDA

Address: Civil line sagar

Please remove my pan card from IRDA my pan card GLWPM0295N my agent code MAX23896D please cylinder my
agent code...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
U
Utsavmuni
Jul 22, 2024
Aug 12, 2024
This thread was updated on Aug 12, 2024
Resolved
Report
Copy
Resolved

Fraud Yogesh Kadam and Vaidehi Gawade

Address: Nerul,Mumbai

It gives me extreme disappointment to inform you that my "so-called" RM Mr.Yogesh Kadam, forcefully visited me with no agenda and no information and no update on my profile.
This is utter disappointment that there was absolutely no communication on my portfolio since last eight years and suddenly such nonsense is happening.
The same was highlighted to his senior Ms.Vaidehi Gawade and she bluntly said that she cannot do anything...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Utsavmuni
Jul 22, 2024
Mar 4, 2025
This thread was updated on Mar 4, 2025
Resolved
Report
Copy
Resolved

Complaint against Mr.Nishant Kumar and Mr.Puneet Chhabra (Misbehavior)

One of the worst companies ever where we are being cheated and misguided by your call centre senior executives Mr.Nishant Kumar (Employees code 23165) and his senior Mr.Puneet Chhabra(Employee code 29308). Not addressing my concern and not willing to register complaint against RM. Fraud company with ill-mannered and gradeless employees.
Very disgusting behaviour and disappointing experience....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kumarS785
Jun 26, 2024
Mar 18, 2025
This thread was updated on Mar 18, 2025
Resolved
Report
Copy
Resolved

Financial fraud based upon my max life policy details

I got a call from one person who claimed to be from max life. She stated some facts about my policy which convinced me that she may be from max life company. Then she told me that your policy is operating on agent code due to which the bonus is going to that agent and now the agent has applied for bonus from my policy. She further asked if I would like to stop that payment of bonus to the agent and need her to file a complaint with the insurance...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
neilverma101091
Jun 24, 2024
Mar 4, 2025
This thread was updated on Mar 4, 2025
Resolved
Report
Copy
Resolved

Misguidance regarding policies using self made false procedures like 'Port' by fraud agent Aditya Raghav to loot money

An agent from Max Life Insurance named Aditya Raghav sold 3 policies to me after replacing one of my policy which was unit linked plan. This agent introduced himself as relationship manager but actually he was an agent which was confirmed by customer care. After replacing my policy, he said there was one premium left to pay as informed by cashier to him which was actually not due as my policy was replaced before premium due date. Also, premium...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PAARKAVI Sivakumar
from Salem, Tamil Nadu
Jun 22, 2024
Mar 9, 2025
This thread was updated on Mar 9, 2025
Resolved
Report
Copy
Resolved

need of relieving/termination letter

Address: Salem, Tamil Nadu

Hi,

I'm Paarkavi from Salem

I was an Agency Leader from Max Life Insurance, It was 15/4/2020 - 19/10/2020 due to Covid it was a pandemic days so I was left from Max Life Insurance, ..for some reasons but my duration was 6 months half of the year and I had PF Detection too by mistake I have lost the Termination letter but I'm in the need of proper relieving/Termination Letter and also I need that for my Future...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
tanmayjain0410
Jun 19, 2024
Mar 9, 2025
This thread was updated on Mar 9, 2025
Resolved
Report
Copy
Resolved

policy update scam done by cashier sumit chauhan at karkardooma branch

Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

I had purchased guaranteed return policy from max life insurance. During Covid-19 pandemic, online premium payment was restricted by the company on their website. I got a call from cashier named Sumit Chauhan at max life insurance at Karkardooma, Delhi branch, he said premium payment date was extended by the company due to pandemic, also, he said I can verify the same on company's official website. He also added he will send one of the company's...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sagarsatpute
Jun 18, 2024
Mar 16, 2025
This thread was updated on Mar 16, 2025
Resolved
Report
Copy
Resolved

Fraudulent activity in term policy

Dear Sir/Madam,

I am got phone call to remove agent code deactivation process from my max life insurance policy to stop sending bonus and 30% commission to agent which was around 32128 rs. They shared that they recived the file number on 10th june which state that agent claiming my amount my 30% premium amount request recived from the Head Agent MS viredra.

Later she told me that she will raised a complaint...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AmitSinha2024
from Pune, Maharashtra
May 21, 2024
May 21, 2024
This thread was updated on May 21, 2024
Report
Copy

complaint about policy i purchased from max life on april'24. need refund of whole amount i invested for buying policy.

Hi Team,
I purchased a policy name "Max Life Smart Wealth Plan" on 21st April 2024 for my Wife by making full payment of 10450 (as a first premium) using UPI. And then waited for the application to be processed. As per the customer support executive who has guided me during the form filling process, she told that it will take 3 days to process the application, but it has taken a month now and yet I haven't heard back from Max Life...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujaykr
May 8, 2024
Jul 18, 2024
This thread was updated on Jul 18, 2024
Resolved
Report
Copy
Resolved

Falsely claiming bonus on a policy

I was assured from Sumitra Jain and Navin Dubey claiming to be manager and assistant at Max life insurance, that my policy bonus will be paid by April and they are not picking my calls.
They knew my policy details without us revealing things to them and made us trust that this was not fake or spam call.

If they are not Maxlife insurance employees, how does our details are with them? This is happening to many and Max...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rawatsanjeev12890
Apr 8, 2024
Jun 9, 2024
This thread was updated on Jun 9, 2024
Resolved
Report
Copy
Resolved

false techniques used by fraud max life insurance agent aditya raghav to loot the customers

Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

An agent from max life insurance came to my home who introduced himself as relationship manager but actually he was an agent. His name is Aditya Raghav. Actually I have taken one policy from this company which is guaranteed plan from which I am not benefitting as policy duration is about 20 years for 10 years I have to pay premium if Rs 1 lakh each year. The company unnecessarily send this false agent to my house without my consent, he misguided...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveey
Dec 14, 2023
May 31, 2024
This thread was updated on May 31, 2024
Resolved
Report
Copy
Resolved

Misguidance of policy/ policy no 607780475

Website: www.maxlifeinsurance.com

Concern authority, #Misguidance of policy

My policy number[protected] #Axis Bank #max life insurance
Need your attention towards this matter over a period of time I was given an different proposal by an Axis Bank representative and lately my fund was invested in Max life policy without even knowing my policy details neither got any proposal before my investment..
Just virtual verification was taken online.. br...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anant-Gumma
Dec 4, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
Resolved
Report
Copy
Resolved

Data Breach and Fake Calls regarding reimbursement of amount

My father had a policy with Max Life Insurance. He received a call on 04/11/2023 from [protected] and [protected] stating that there is an amount of 1, 30, 000 which needs to be reimbursed to his account. If not, it would go to the Sale Agent. They were able to gain his trust as they shared the policy details and all his account and transaction details.

My questions to Max Life Insurance
1. Is there a data breach at Max...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Seeni seenu
Dec 1, 2023
Dec 4, 2023
This thread was updated on Dec 4, 2023
Resolved
Report
Copy
Resolved

De activate the auto debit option through my CREDIT CARD

Iam SRINIVASAN K
My policy number is
[protected]
Paying my premium in Yearly mode.
My mobile number
[protected].

Unknowingly I have activated auto debit option through my CREDIT CARD for my yearly premium.

Please deactivate auto debit option
immediately
Thank you sir....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rawatsanjeev12890
Oct 8, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
Resolved
Report
Copy
Resolved

Use of false procedures by fraud maxlife agent to earn profit

Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092

An agent from max life insurance came to my home who introduced himself as relationship manager but actually he was an agent. His name is Aditya Raghav. Actually I have taken one policy from this company which is guaranteed plan from which I am not benefitting as policy duration is about 20 years for 10 years I have to pay premium if Rs 1 lakh each year. The company unnecessarily send this false agent to my house without my consent, he misguided...
Helpful
Found this helpful?
Write a comment
Report
Copy