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COMPLAINTS

Nine11mall Complaints & Reviews

Dear Nine11 mall Team,
Greetings!!!
I paid Rs 899 towards the purchase of mixer grinder. I haven, t received the product.
Please help me to get the refund.
Payment ID: pay_KB49wC4Pha4WDM...
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pfc123
from NEW DELHI, Delhi
Oct 6, 2022
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Purchased Mixey grinder which is not yet delivered

Address:Karnataka
Website:nine11mall.com

Purchased Mixey grinder on September 3, 2022 vide order no. 99851 and paid Rs 899.
The product not received nor I can approach thru phone or email....
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S
Selvin Sekar
Sep 22, 2022
Sep 22, 2022
This thread was updated on Sep 22, 2022
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Product not sent

Sony SA-D40 4.1 Multimedia Speaker System with Bluetooth (Black)...
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Jagath Ratchagan
Sep 20, 2022
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Jbl speaker

Website:WWW.nine11mall.com

I have order jbl speaker for 799 but I can’t receive product and I couldn’t track...
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Ritesh_srj
from Hyderabad, Andhra Pradesh
Sep 15, 2022
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Haven't received product and couldn't find refund policy

Website:nine11mall.com

I have ordered an office computer chair on 12th September 2022 in nine11mall.com website. Order is not delivered and no refund is available. I want my money back. I have paid Rs. 1099/- for this product via paytm. No COD option was available. Please look into this issue and help me out in getting my money back..!!...
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Ritesh_srj
from Hyderabad, Andhra Pradesh
Sep 15, 2022
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Haven't received product and no refund

Website:Nine11mall.com

I have ordered an office computer chair on 12th September 2022 in nine11mall.com website. Order is not delivered and no refund is available. I want my money back.
I have paid Rs. 1099/- for this product via paytm. No COD option was available. Please look into this issue and help me out in getting my money back..!!...
+1 photos
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D
devadath
from Bengaluru, Karnataka
Sep 14, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Product not received and payment not refunded

I ordered sony bluetooth headphones on 29th Aug. 2022, for a payment of RS699/= through phonepe. Till now there is no response from nine11mall.com. I have written several mails to there customer care. the order no is also not given....
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A
ANANDAKRISHNAN RAMASAMY
Sep 13, 2022
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Product not receive

Address:14a,, CHITR NAGAR, THOPPOMPATY PURVI
Website:Nine11Mall

Already it's 8 days late when will you delivered the product or kindly arrange to refund amount 1599 as soon possible with out fille...
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Smazvp
from Kasaragod, Kerala
Sep 13, 2022
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Product not get till now

Dear SBI User, your A/c X6574-debited by Rs299.0 on 24Aug22 transfer to shoppingvs Ref No[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI -SBI
I am already pay amount as shown above till now product not get also no any information...
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M
mohd shadiq
Sep 12, 2022
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Error on website

Website:Nine11mall.com

I ordered a mouse on nine11mall on 10th September 2022 and I Pay For That But The Site Is Not Showing Any Data Any Status About My Order Also The Provided Contact Number Is Invalid And The Email Is Not Working I Mailed Several times But There Is No Reply…...
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A
ashokiitd
Sep 8, 2022
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Sennheiser hd 206 507364

I have made a payment of Rs 798 for two headphone make and model sennheiser hd[protected], using paytm which is showing payment done to Shagun enterprises, I have not received any message, email or phone regarding teh product. I have not got any product. Please take strict action against this Nine11mall company. Such company should be closed immediately. Thanks, regards, As...
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v_c_r
from Hyderabad, Telangana
Sep 5, 2022
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Didn't received the order , payment done succssfully

Address:Mumbai
Website:nine11mall

5-9-22
[protected]
I order the keyboard and paid the money
but i didn't received the mail or message of the order and i was unable to track the order
please send me the money back or order...
+1 photos
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Dineshreddykona
from Eluru, Andhra Pradesh
Sep 1, 2022
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Not delivered goods

Address:Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059
Website:www.nine11mall

I ordered Logitech keyboard for Rs.699 from website.I tried to track my order but unable to track my order.Then I tried to contact the mobile number, they are also not working.Then I realised it a fraud company....
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Dineshreddykona
from Eluru, Andhra Pradesh
Sep 1, 2022
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Payment made but not received goods

Address:Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059
Website:nine11mall.com

I ordered Logitech keyboard for Rs.699 from nine11mall website.I tried to track my order but unable to track my order.Then I tried to contact the mobile number, they are also not working.Then I realised it a fraud company....
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C
Chumbemo
Aug 31, 2022
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Paid of rs 699 for headphones

Address:Office Address: Shop No. 5, Jay Bhim, Sai Nagar, Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059
Website:Nine11mall

I have paid rs 699 for headphones but I didn't receive it it's a fraud please take action on this website nine11mall.....
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Petron Fernandes
Aug 29, 2022
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Logitech Mouse

Website:nine11mall.com

I have ordered a Mouse of RS 499 and it's prepaid
And there is no update nothing, only confermation that it's paid...
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V
Vijaysreenivas
from Tirupati, Andhra Pradesh
Aug 23, 2022
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Product not received

Address:Office Address: Shop No. 5, Jay Bhim, Sai Nagar, Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059
Website:© NINE11MALL.COM 2021

I-have placed an order on NineMall11 website on 23/08/2022 (Order number [wpforms id="6610"]) for an Ergonomic office chair with Headrest adjuster and tilt limiter for Rs.1999. The order has not yet been delivered. I am also unable to track the order on the website.
I mailed my complaint about my order to the email addresses provided, namely: [protected]@safarisale.in, care.[protected]@gmail.com. There is no response and one of the...
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Ramshakal Kumar singh
from GOPALGANJ, Bihar
Aug 20, 2022
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I have not received your product

CB Classic height adjustable bar stool chair

Order no-84326

Date-19/07/2022...
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Rajsahay1
from Pune, Maharashtra
Aug 11, 2022
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Online shopping fraud

Address:https://nine11mall.com/product/onkyo-hts-3800-5-1-channel-home-theatre-system/?utm_source=Google+Shopping&utm_medium=cpc&utm_campaign=28-07&gclid=CjwK
Website:nine11mall.com/product/onkyo-hts-3800-5-1-channel-home-theatre-system/?utm_source=Google+Shopping&utm_medium=cpc&utm_campaign=28-07&gclid=CjwKCAjw0dKXBhBPEiwA2bmObSLBVPzTJ_8Ui8T2FGVNoKcTEapoV8

Highend audio systems being advertised at impossibly low prices and no COD options. Payments being taken upfront through debit/credit cards and UPI...
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Dipti Puradkar
Jul 26, 2022
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I lost money to nine11mall. It's fake ecommerce site

Website:Nine11mall.com

They have posted sale on their website for Bajaj mixer. I paid to them and received no product nor even confirmation of my order. It's a scam website. I also tried to contact them but their contact number is barred. Received no reply on contacting them via email. I lost my 599 rs. please ban this website...
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Vinodhara S
from Mumbai, Maharashtra
Jul 15, 2022
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Prestige 1.5 ltre kettle red

Address:Shop No. 5, Jay Bhim, Sai Nagar, Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059 Contact No: +9178745 81521
Website:nine11mall.com

Contract no. not working, order track not possible. E-mail not reaching.
Delivery not received.

Office Address: Shop No. 5, Jay Bhim, Sai Nagar, Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059 Call us: +[protected]...
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rajivpawar16
from Thane, Maharashtra
Jul 10, 2022
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Payment done but tracker sms or tracker email not

We have done online transactions but they have not send us email or sms tracker number they have done fraud please kindly take action against that...
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JTG
from Trivandrum, Kerala
Jun 26, 2022
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Item not received after one month on ecommerce site Nine11Mall

Address:Shop No. 5, Jay Bhim, Sai Nagar, Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059
Website:nine11mall.com

I have placed an order on NineMall11 website on 25/05/2022 (Order number 37719) for an Ergonomic office chair with Headrest adjuster and tilt limiter for Rs.1999. The order has not yet been delivered. I am also unable to track the order on the website.
I mailed my complaint about my order to the email addresses provided, namely: [protected]@safarisale.in, care.[protected]@gmail.com. There is no response and one of the email ids do not...
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Mitesh007
from Rajula, Gujarat
Jun 21, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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U-trep airports

Address:Tulsi Pan, St Bas stand Rajula
Website:Nine11mall

Mera odar number 72388 13-jun-2022 ko kiya tha... 4 day me delivery mil jaye gi bola tha.. Abhi tal product mila nahi hme...
Hme kab tak mila ge batav varna me grahak surakhsa me ja kr F R I Karvaunga 👆...
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User061
Jun 15, 2022
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No order id given. Money deducted.

Website:Nine11mall.com

I have ordered 2 symphony i-pure cooler word Rs2099 each.

Transaction proof :-

SabPaisa Txn[protected] of INR4198.0 on Tue Jun 14 20:44:48 IST 2022 for RKART is SUCCESS. Stay home and Be Safe from COVID-19.

Have not received any mail from them. They contact numbers [protected], [protected] incoming calls are disabled. Please help us out....
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Divya karuna
from Chennai, Tamil Nadu
Jun 11, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My online order not received yet

It has been over 10 days since I ordered but it has not received yet...
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Praneth
Jun 3, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Product name study chair I paid money but not recived

Address:Mahabubnagar 3-72 zamistpur village
Website:nine11mall.com/my-account/lost-password

I paid 250 rupees but my order is not come
Order number 45199
Please give my order...
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Prasoon Raghavan
Jun 1, 2022
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Online scam

Address:Shop No. 5, Jay Bhim, Sai Nagar, Ashok Nagar, Sanjay Nagar, Mumbai, Maharashtra 400059
Website:nine11mall.com

I bought 2 IP camera, there are no details of shipment neither do the coustmer service respond. Pottentially the contact details provided are bogus. Such online portal should be remove from the internet....
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raveesh31101997
from Jalandhar, Punjab
May 27, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Fraud

Website:nine11mall.com/checkout/order-received/39588/?key=wc_order_wwdA3RHshL8rU

My order id is 39588
no msg of tracking status and get fraud on online...
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