Shipstreak.com Complaints & Reviews

I have ordered a trouser with buy 1 get 1 free for an amount of Rs.1299, but the product delivered to me is a complete different one. The quality of trousers are very cheap. When I am trying to return the product it says return request declined. Please arrange for return these 2 trousers and return my money back.

Size small

On 7th of January, i have received my two track pants which i have ordered from https://www.autogearhub.in/products/combo-of-mens-ns-lycra-track-pants.

However the wrong product has been delivered. To raise a return request i have called their customer support number. Self assistance system has provided me with a link (https://app.shipstreak.com/returns/login) to raise a request.

This link belongs to shipstreak.com....

On 16 OCT 2023, I made a purchase from an online platform, Facebook, through a seller named Ship Strike. The item in question is a pair of Blu Ray progressive lenses for eyeglasses. Unfortunately, the transaction has resulted in a highly unsatisfactory experience.

Purchase Details:

Product: Blu Ray Progressive Lenses for Eyeglasses

Seller: Ship Strike on Facebook

Purchase Date: 12 oct

Transaction Amount: 699

Payment Method: PhonePe

Issues Encountered:

The product received is of notably low quality, resembling a fake or counterfeit item.

The cost charged by Ship Strike significantly exceeds the fair market value for similar products.

Communication Failure for Refund/Replacement:

Despite my numerous attempts to communicate with Ship Strike for a refund or replacement, I have received no response.

This lack of communication is causing distress and frustration, as I am unable to resolve the matter directly with the seller.

Courier Company Involvement:

The product was delivered through the well-known courier company, EKART, which also handles deliveries for reputable platforms like Flipkart.

I have attached screenshots of the transaction details on PhonePe, clearly showing the payment made to Ship Strike via EKART.

I have attached the necessary supporting documents, including screenshots, to substantiate my claims. I kindly request your immediate intervention to investigate this matter and take appropriate action against Ship Strike for their deceptive practices.

Furthermore, I seek guidance on the steps I should take to secure a refund or replacement for the substandard product. Your expertise in consumer protection is crucial in ensuring a fair resolution to this unfortunate situation.