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Shyam Krupa Enterprise Complaints & Reviews

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Deepak Barai
from Mumbai, Maharashtra
Apr 4, 2023
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Airpods Pro 2nd Generation Nic not working

Website: shyamkrupaenterprise.com

I had ordered Airpods Pro 2nd Generation from Shyam Krupa Enterprise with order No. 23415 on 26th March 2023.

After receiving the product i found that the microphone of the Airpods are not working. I initiated return request as per the process mentioned on their website. Surprisingly the mail id mentioned on the website doesn't exist and my mail got bounced with message as (screenshot attached):

"[protected]@yahoo.combr...
+5 photos
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Ravi Kochu
Jan 26, 2022
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Hi Team,

I had ordered for an Apple Earpods with lightning connector (Order ID: 5495) on 7th January and I received it on 18th Jan. Unfortunately, I noticed that the mic was not working. There was a lot of disturbance while using the mic & it was hardly capturing any voice at all. Also, the sound quality was found to be very ordinary while listening to songs or etc. I had mailed the team informing on the same, on 19th Jan.

I waited for around 2 days initially to hear back from the team, but there was no proper response. I have not yet received any reply except an automated mail that said a ticket is raised. I tried to contact the team multiple times on the number provided in website, but nobody ever picked the phone!

This is deeply concerning since a customer generally believes and buys products from your site, expecting that it will be of the right quality and if not, could follow up and get it resolved. If there’s no way to contact your team post-delivery of the product, it’s not the right approach!

As mentioned above, I'm not happy with the product I received. I primarily bought it to use its microphone, which wasn't working. I am willing to return the defective product and get my money refunded. I have been requesting for a refund in all my follow-ups, but there’s no response for that as well. Kindly take an action at the earliest.

Thanks,
Ravi K
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    K
    from Delhi, Delhi
    Dec 5, 2021
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    Address: plot no-3, gali no -8 vipin garden extension
    Website: www.shyamkrupaenterprise.com

    I had online Purchased smart watch (order no-# 5071, dated[protected] from Shyam Krupa Enterprise (Seller based on Ahmedabad) and received defective watch (problem already shared with seller). I had called many times and sent emails and messages, but he is not responding.
    Many problems (For your information please)
    1 Poor Speaker quality.
    2 Vibration option is not working.
    3 Battery backup issues.

    So, please help me for exchange/refund money.

    Thanks
    Abhijeet Prabhakar
    +1 photos
    Hi Abhijeet, just wanted to check with you if they followed up later and you got it resolved. I also purchased an EarPods (around 2 weeks back) and got a defective piece with issues in audio & mic. I have been following up with them by pinging in WhatsApp, mailing, calling & what not! But there's no proper response from anyone at all! I received an automated mail that said a ticket is raised but no further details.
    It has already gone to frustrating and disappointing levels now. There's no proper person who can handle complaints I think. Please update on what happened with your case. Thanks in advance!
    Even i to ordered i pod (order number 6212)
    The right sided i pod is not working properly and
    I am not happy with the quality of product
    I have called many times but no one is replying me.
    So please help me to return/refund.

    Thanks
    Dr.Pooja
    i had online Purchased smart watch (order no-# 9414-c, dated[22/06/2022] from Shyam Krupa Enterprise (Seller based on Ahmedabad) and received empty box (problem already shared with seller). I had called many times and sent emails and messages, but he is not responding.

    So, please help me for exchange/refund money.

    Item Exchange and Refund issues - Comment #4013267 - Image #0
    Item Exchange and Refund issues - Comment #4013267 - Image #1
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