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BYJU's Complaints & Reviews

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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 4

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K
Kareena07
from Hajipur, Bihar
Dec 19, 2023
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Not providing me noc

As I have complete my emi and i m asking for noc from past 2 months but they are ignoring they are not providing me noc worst experience with byjus such a spam company
Name-kareena
Emailid -santosh.kr.[protected]@gmail.com
Taken ias course...
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M
Mahendra singh07
Dec 18, 2023
Jan 12, 2024
This thread was updated on Jan 12, 2024
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My loan still active

I was Purchased one IAS subscribtion. but i was cancelled within 7 days. because am change my mind. I got my refund 7 Thousend in last november 2022.
I am not aware my loan. recently check my civil score that reflect one loan account active and overdue last 3 month.
I have try to connect byjus 50 times to provide me loan noc . it's a fake loan active over my pan card.
i am not paying any emi because i am aware this...
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S
Shadabarmanindia
from Ahmedabad, Gujarat
Dec 18, 2023
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Unauthorized Loan Account in My Credit Report

Address:BYJU’S Tuition Centre,Ratna Atremus - 2, Near Honest Restaurant, Paldi Vasna Road, Bhatta, Ahmedabad Landmark - Above Zudio
Website:byjus.com

Dear BYJUS Grievance Team / SMFG

I am writing to address a pressing issue regarding an entry on my credit account that does not align with my records. Upon reviewing my CIBIL report, I noticed an unauthorized entry reflecting a negative credit from Fullerton India.

The account indicates an overdue status from May 2023 to August 2023, with an outstanding amount of INR 15, 499. I would like to emphasize that I...
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• 27th Oct  Zoom Meeting (Recorded) conducted by Byjus representation with me (Ashwini Gyanuba) basis ANTE test scores qualification of my daughter (Scholarship exam conducted by Aakash’s Byjus). Towards the end of the session I was asked to make registration payment;
o Offered price was Rs.1, 62, 000 price which apparently was worth Rs 4.5 lakhs course(for 10th, 11th & 12th NEET) for regular admissions otherwise . This offered...
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A
Athikhur Rahman
Dec 17, 2023
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Not providing Refund money despite email approval

• 27th Oct  Zoom Meeting (Recorded) conducted by Byjus representation with me (Ashwini Gyanuba) basis ANTE test scores qualification of my Daughter (Scholarship exam conducted by Aakash’s Byjus). Towards the end of the session I was asked to make registration payment;
o Offered price was Rs.1, 62, 000 price which apparently was worth Rs 4.5 lakhs course(for 10th, 11th & 12th NEET) for regular admissions otherwise . This offered...
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I want to cancel my subscription for csir net life science as I will unable to pay the further emi due to financial problems...
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S
Skhan2021
from Kankavli, Maharashtra
Dec 9, 2023
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Online learning platform

Address:India

I experienced very worst service from Byjus. I suggest that not to go with BYJU’S . I tried to call them many time and by email as well. Now I want to cancel and no response from byjus. They grabbed my money I got very worst learning platform. I will never suggest to any body to choose byjus. Even there Custmer care also very rude. Please share me the nodal for officer email I’d. Finally I will see byjus in consumer court. They don’t...
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R
Ravibh
from jamshedpur, Jharkhand
Dec 8, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
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Fraud company

Address:Gangotri Enclave C22 FIRST FLOOR

Respected sir,

I am enrolled course in byjus gate 2024 in august...but byjus not fulfill his commitment..they saying me we are provide study material and all but not giving yet...i am already paid 10000 to byju without any benefit, i am already mail to byjus for cancellation due to financial issue but no reply from byjus side.

Please help me to cancel the admission and return my money.

Registered...
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R
Ravibh
from jamshedpur, Jharkhand
Dec 8, 2023
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Fraud company

I am purchase byju gate 2024 in 31st august 2023 that time garima mathur counsellor give a commitment to we can give all study material and best service but 3 month already completed no study material received and service is third class..i need to cancel this course but they not accepting my cancellation...please file a case against byju...already i am paying 10000 and remaining 25000 he says to me it is compulsory to pay..

Please...
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S
Sravanthi1704
Dec 6, 2023
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Cancellation of the Service

Dear Sir/Madam,

I am writing this letter to express my disappointment regarding the services provided by BYJU'S company. On 28th September 2023, I availed the services for my 10th-grade kid and was dissatisfied with how they did not even bother to check if the kid attending classes. Despite my repeated attempts to seek redressal, I was unable to receive any satisfactory response from the customer service department. I was...
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B
b.vinod kumar
Dec 4, 2023
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Loan cancellation

Address:517280

Hi sir i am vinod kumar. b my register mobile number is [protected], i taken the mechanical engineering gate course in june and i cancelled the course and i also got refund money back to my account but my loan is not cancelled yet, i was frequently harassing by the finance team for paying emi, but i cancelled the course three months back please cancel my loan as soon as possible .

my ticket number:3567315...
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P
priti raikar
Dec 2, 2023
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Tab not working,no response, refund our money

I had taken 3 years course for my daughter paying Rs.50, 000/- but since august 23 the Byju's app is not working . nor the customer care is replying to the calls email. i want my funds back, we have paid our hard earn money, her 2 years are left only 1 year is complete .please resolve our complaint . i need my funds back .have put several mails they don't reply also.. we are middle class people for us 50k is too much ....
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G
Gethira
Dec 1, 2023
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Pin validation code

Today I was not able to connect with my byjus app that i subscribed for. This is due to SD card error. I am asked for the pin code in SD card which i don't know. So i tried calling the helpline number many times but it doesn't seem to work. There is no response at all....
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S
suvetha s
Nov 30, 2023
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Closure of loan regarding

Respected sir,
My daughter S .Sree Harini (reg mob no :[protected])took byjus class for grade 7, we discontinued the class from June . The auto debit of amount from my account was stopped, but the loan account in my name was not closed, I'm getting over due to such an issue.My cibil score was reduced for past 3 months and getting pressure to close all the loans from the bank side .I was keep on calling to your team to close that loan...
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S
Shibam Roy
from Agartala, Tripura
Nov 29, 2023
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Not received refund and cancellation

On 28th October i received a call from Byju's DSSL program which occured in our school. They said we got a scholarship, and we set up a meeting the next day.
The next day, we talked to them, and decided to try it as they mention there is a trial period of 14 days, and i can cancel and will get complete refund.
I paid the money of 12000 rupees.

My counsellors (Arun Bikash Chakraborty and Mrityunjoy Chakraborty)...
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B
Babasraj
Nov 27, 2023
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Cancellation jee inter online

Address:Byjus [email protected]
Website:byjus.com

My child M.Vaishnavi jee inter jee online course took 29 th August we suffering from health and financial issues we ([protected]@byjus.com ) gmailed [protected]@byjus.com department 3rd October. They told clear the 3rd emi your 60 days . We raised called the[protected] and filled form . And stop and cancell the auto debit for the month december stop the ech nch issue me nodue certificate....
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1
1981joy
Nov 27, 2023
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Your account is about to expire

I have choose for OLC for my children's and also i have paid to EMI Regularly
on of my son study 10th standard past one week the OLC Class i have attached the file error

i have call to finance department and mentor there is no proper responds...
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R
radhakrishnan070
from Yellandu, Andhra Pradesh
Nov 26, 2023
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Failing to provide me refund for my course

Website:byjus.com

I have enrolled the byju's gate mechanical course on 1st september and they told me i can opt for refund within 15 days and i paid 3000 indian rupees and i didnt like the course and asked for refund on 5th of september through E-mail and also contacting cancellation and support team of byjus everyday they keep telling me i will receive call in 72 hours but didnt received call or mail from them but i keep getting bot calls telling me to pay...
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S
Sadasivarao Kotaru
Nov 25, 2023
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Cancellations

Hi Team,
I have submitted the cancellation request 2 weeks back.
Till now no update and no one reaopnding to mails
Student Name :Nigama Kotaru,
Regards,
Sada...
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I
Ismail Nowshath
Nov 24, 2023
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Cancellation and Refund, Use of Abusive words

This is to Complaint against BYJU and the Senior Manager, Manikandan from Bangalore. Below it he Student details:

Student Name: Sana (6th Grade)
Registered Mobile Number: [protected]

I am Sana's Guardian. I got a call from Kaviya Bathula for regitering with BYJU's for online classes for Sana. She called me continuously for 3 days and got the registration done.

I paid 10k for Registration...
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