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BYJU's Complaints & Reviews

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Last updated Mar 25, 2024
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+91 92 4133 3666
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BYJU's Head Office Address

2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

BYJU's reviews & complaints page 4

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Address:Shrideep hospital kothi chk , ahmednagar

I Dr anju ghule . from Ahmednagar Maharashtra want to inform you that there is big fraud going in byjus . They call me to discuss anthe exam results took the zoom meeting, forced to take the online course on trial basis, they told to pay the fees 12000 which is refundable within 15 day if we cancel the course. Its written in their refundable policy . Without my knowledge they give loan also stating its a part of processure . Very next day...
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Address:Bangalore
Website:byjus.com/learn

This is to bring to your notice that we have been requesting for cancellation of the above mentioned subscription number.

Was keen on taking up a physical class, but was well convinced by sales team and we agreed as there was a trial period of 14 days. Post the payment (on 29th Oct) we did not receive any confirmation email other than OTPs for log in into the website.

1st scheduled trial class (1st Nov) did not...
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I am father of Arsh Jain. I have taken admission for my son on 30.10.2023 by depositing of Rs. 47, 000/- and I got the orientation class on 01.11.2023 but I was not satisfied with the presentation because there was diversity between counsellor (30.10.2023)and the information received in orientation class on 01.11.2023, at the same time (01.11.2023) I have denied the admission and email the cancelation team. course are not matched my son textbook....
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Benny King
Nov 16, 2023
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Pin validation code error

Address:Nambur,Andhra Pradesh

We have to login the byjus but it's not working because pin validation validation code problem please setup the validation code...
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S
Sunil@1989
Nov 9, 2023
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Payment Refund

My self Sunil Kumar Pandey I have paid total 73000 rupees.
Order ID SO-[protected]
COUNCILLOR NAME: Saransh Sharma his email id is saransh.[protected]@byjus.com
The reason is cancelling and payment Refund because the councillor didn't tell me the right process of payment. First he asked me to pay only 10000 and after that 14000 more than he is telling me to pay rest of payment 49000 rupees. But after paying 24000 rupees...
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Address:Bengaluru (karnatka) and Siliguri (branch)

I am father of RISHIT RAJ and my registered mobile number is [protected], I have taken admission for my son on 01.10.2023 by depositing of Rs. 20, 000/- and I got the orientation class on 07.10.2023 but I was not satisfied with the presentation because there was diversity between counsellor (01.10.2023)and the information received in orientation class on 07.10.2023, at the same time (07.10.2023) I have denied the admission and fill up the...
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K
Kinren
from Mokokchung, Nagaland
Nov 7, 2023
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Cancellation and refund of live course

I have contacted your helpline multiple times, sent mail regarding this matter but to no avail. My son joined the live classes in January this year and during October one of your counselor contacted me and told me to make a down payment of 10000 rupees and by doing this his grade will be increased till 9th, previously it was till 8th, and I was to pay only the remaining 4 months EMIs. But it seems I was misled and I cannot afford to pay two...
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rajesh_salian
from Mumbai, Maharashtra
Nov 5, 2023
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NOC letter not issued for cancelled course

Address:Thane

I had taken admission of my daughter for Class IX/X on 12th Feb'23 online learning program. But due to my daughter's school timing issue, it was canceled on 22nd Feb . As per the Byju's cancellation policy if we cancelled the course within 15 days money will be refunded and loan will get closed.

Since my daughter didnt like the course and tablet teaching, hence we cancelled the program by writing the mail to the cancellation...
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rajesh_salian
from Mumbai, Maharashtra
Nov 5, 2023
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Loan not closed for ABFL

On 12th Feb we took Byju's online course for my daughter studying in X but cancelled the admission on February 23 which is within 15 days. Byju's mentor told within 15 days we can cancel the course and money will be refunded. So we returned the Byuju's Tab and bag and we received deposit amount Rs 7000. for remaining amount Byju's team had given loan for Rs 28000 from ABFL which is still active. Although, we sent mail to Byju's finance team...
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Lovies
Nov 2, 2023
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Unable to login

It shows invalid OTP even after typing the correct OTP...
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priti raikar
Oct 30, 2023
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Tab not working,no response, refund our money

I had taken 3 years course for my daughter . the byjus app on Tablet has stoped working, since august 23 the mails are not coming, i have called the byjus each and every number all the phone numbers are unavailable. we ahve invested Rs.50000 for the course, the course is for 3 years out of which only 1 year is over rest 2 years are left...
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priti raikar
Oct 30, 2023
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Tab not working

I have purchased 3 years course for my daughter from byjus . my byjus app is not working on the tab . i have tried to reach all the phone numbers possible . the phone numbers are not available. not the mails are responded .i have paid Rs.50, 000/- for the course. request to please resolve...
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Website:Byjus exam prep ias

Ineed to cancel the byjus courses and emi to beacuse the cost and paid amount is so high and and they said no cost emi there is an emi and I was poor so I can't pay the amount...
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Bidyarnab
Oct 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my money as per commitment made as well not cancelled my loan*

Not refunding my money as per commitment made as well not cancelled my loan*

On 1st oct 2023, emailed to BYJUs cancellation email id and support email id, on 6th oct they told that cancellation processed of 7th class private education online package for my child.
We have made payment of Rs. 15, 000/- in advance on 14 September 2023. Representative assured us that if you you are not happy with BYJUs, you can cancell order...
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Yudy
from Kolkata, West Bengal
Oct 24, 2023
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Scam & Fraudulent Recruitment & Sales Process

Address:Bengaluru, 4/1, Tower D, 2nd Floor, IBC Knowledge Park, Bannerghatta Main Road, India

Hello Ma'am:

Recently I got an offer from Byju's Kolkata for CTC 2.3-2.7 LPA for Business Development Executive role. I had 5+ years of experience in IT & Telecommunication and 20+ years of experience in Entrepreneurship & Academic industry. Still Byju's humiliated me with this meagre salary package. Byju's should ideally give me a package of 17-22 LPA minimum with my qualifications as B.Tech (ETE), DHRM (HR) & MBA (HR & Marketing)....
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Shoeb Rashid qureshi
from Nashik, Maharashtra
Oct 21, 2023
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Fake promises made for updates and sim

In 2018 I Rashid qureshi bought two byju's tablets for my son and doughter shoeb and farheen for rs100000 but after finishing the cource they said that they would give us new sim or update but now it is 2023 I haven't received it....
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sagar murtule
from MOHALI, Punjab
Oct 13, 2023
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Not refunding my money as per commitment made

Address:online. Head office Bangalore

On 7th sept 2023, BYJUs representative come to home, told his companys profile and recommanded 10th class private education online for my child.
We have made payment of Rs. 40000/- on same day. Representative assured us that if you you are not happy with BYJUs, you can cancell order within 15 days and will get back 100% refund.
As we are not happy with BYJUs, we have raised cancellation request from 15th sept 2023 through emails...
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R
rag009
from Anantapur, Andhra Pradesh
Oct 10, 2023
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Byjus subscription cancelled return my amount and NOC

We Have Cancelled BYJUS Account but amount not return & NOC Certificate also Please Provide Sir...
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venkat rao burada
from Hyderabad, Telangana
Oct 10, 2023
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Money debited from bank even after cancellation

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.
Website:byjus.com

Respected sir/madam,
I have already cancelled byjus subscription months ago. The employee of byjus even confirmed the cancellation. Still money got debited in the name of "check bounce" . Almost 11000. It is too much amount of money. Byjus have no right to debit money after cancellation. You must refund me that money.
I request you to look into this matter ASAP! It's matter of a life to be honest!...
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A1 abhii
Oct 5, 2023
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Cancellation and refund

Address:Karnataka
Website:Byju's

I had purchased IAS online course for the cost of 36 thousand rupees. The counselor named Nazneen Perveen promised me to extend my EMI payment for 24 months tenure. But after getting me registered to the course she is not answering my calls at all. I have not recieved my orders also. And Nobody from the byju's team responding correctly since a week. I can't pay EMI of 2.5k per months. So I hereby request to cancel my order and stop the EMI...
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