BYJU's
Think & Learn Pvt. Ltd.
Customer satisfaction rating: 51%
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BYJU's Customer Care

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Address
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India - 560029

Customer Care Phone Numbers and Contacts

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Phone:
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Additional info

New Delhi
K-40, Outer Circle, Opposite PVR Plaza, Connaught Place
+91 98 9930 7900

Noida
C-101, Sector 2
+91 98 9930 7900

Mumbai

3A, A Wing, 1st Floor, Vimal Udyog Bhavan, Matunga (W)
+91 92 2110 7899

Chennai
3rd Floor, Sempurna Building, North Usman Road
+91 96 7704 7811

Hyderabad

2nd Floor, Prime Plaza, Himayath Nagar
+91 94 4105 0300

United Arab Emirates
More Ideas General Trading LLC, 301, Al Arif Business Bay, Opp. HSBC, Bur Dubai, Dubai
+971 4351 4995
+971 4358 0998
+971 4351 4998

The Kingdom Of Bahrain

Kensho Knowledge Solutions WLL, Office No. 119, Building 106, Al Ahli Club Complex, Road 20, Abdul Rahman Jassim Kanoo Avenue, Block 331, Zinj, Manama
+973 4351 4995
+973 4358 0998
+973 4351 4998



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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51%
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2594
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0
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1315
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Good news! We have a good connection with the company and they're good at resolving user complaints.

BYJU's Complaints & Reviews

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Name:pavan kumar vedi
mb no:[protected]
2 byjo product
amount paid:10000
emi deducted:8000

I HAVE SUBMITTED BYJOS PRODUCT ON DATED 22.07.2021
BY PROFESSIONAL COURIER
Product has been despatched on 21072021

while tracking id as follows
BLY[protected]
PRO11841884

BOTH THE PRODUCTS HAS BEEN DESPATCHED ON 22-07.2021

I DID NOT GET CONFIRMATION FROM YOUR END
Aug 08, 2021

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    I am supposed to get refund but they have not refunded my Rs. 6000/- amount. I have email them many times and tried to connect...
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    I am asking for a refund of the registration fees paid on 31/7/2021 for my son. I am completely dissatisfied and extremely...
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    I recently purchased Byjus class for my exam from [protected]@gmail.com at a very cheap rate . The quality of videos are not 1080HD but videos are of course good quality. The teaching way of faculty of byjus are really great. It is good becz we can repeat the class if we do not understand any concept. Sure I will recommend byjus
    Aug 07, 2021

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      Hi Team

      I am a student who has registered for a BYJU's course, I have found the course is not relevant as they...
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      SST and English not worked(NOT ONLINE NOT WITH SD CARD)

      On 08th of July we have first email about the course after few days we received sd card which is corrupted...
      Second one received having only SCience and Maths...
      Third one received corrupted one

      Please check Satparnee Madam email attached
      SST and English not worked(NOT ONLINE NOT WITH SD CARD)

      You can see chain emails...In the initial email promised us for the sst and English but not worked at all

      Getting below screen shot

      I know you have 15 day policy but English and sst not worked at all...

      On ipad for English we are getting below error "NOT authroised..."
      Aug 06, 2021

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        I purchase the product on 25 July For my daughter Aditi Vyas Class 8.

        At the time of enrollment by agent it was highly convinced by agent to have this product and can be returned/ cancelled within 15 Days.

        MY daughter is not not interested in carrying forward the course. ( Today ie 06/08/2021)

        Kindly cancel my course subscription and refund my amount after taking the material and cancel my EMI.

        Anshuman
        Aug 06, 2021

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          Initially they promised me sst+eng+science+maths...But sst and english not worked at all online and with sd card...we are...
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          Initially they promised us subjects sst+english+maths+sçience...

          1st sd card we received is corrupted
          2nd one has only maths and sceirnce
          3rd one corrupted

          FOR ENGLISH AND SST NOT RECEIVED ANY CONTENT

          So dont trust them..Afer taking money they dont listen
          Aug 05, 2021

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            I am Name is Balaji Laxman Papulwad, pement to BYJU's RS.5000/- Dated 31.07.2021 Time 1:14:25 pement mode-UPI . we are no...
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            I have cancelled the Byju’s subscription on 24th june 2021, but still I have not got any response from Byju’s regarding cancellation and refund. I feel it is a case of fraud. The response is very pathetic and give fake promises.
            Aug 05, 2021

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              I have cancelled the Byju’s subscription on 31st Mar, but still I have not got any response from Byju’s regarding cancellation and refund. I feel it is a case of fraud. The response is very pathetic and give fake promises.

              Email id - shekhar.[protected]@gmail.com
              mobile number - [protected].
              Aug 05, 2021

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              BYJU's customer support has been notified about the posted complaint.
              please need to reply
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                Sir,

                1. My daughter Yashika kushwah has taken Byjus package for three years.

                2. We have changed...
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                Hello team,
                This is kotha Ganesh . We took byjus course on April 7th we took it from byjus person Rajesh gandikota...
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                Hi
                My name is gauri sachin bhoir
                I purchase byjues early learning course for class 1 to 3. I received tablet on date 1 - August - 2021
                But my son doesn't take interest in this video. My child is in marathi medium and course is in higher english so can't understand and my son is not able to grasp anything from the video. I am in 15 days trial period.

                I candly request to you please cancel my subscription.

                Date of order :- 27 July 2021

                Product Received date :- 1 August 2021

                Order Id :- SH01-SS03-[protected]

                Byju's councilor name :- Tanya sharma
                Aug 03, 2021

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                  Byju's — I have taken byjus...but not properly communication and just wrist
                  Aug 03, 2021

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                    Tue, Jun 8, 2021, 15:16 R VISWANATHAN wrote:
                    Dear sir

                    I have purchased course material for my son as...
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                    I took this course during class 9 and the councillor who sold this he told we can anytime cancel this subscription but now...
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                    I purchased this product 10 months brfore and during purchasing time the councillor fooled my parents by saying you can cancel it anytime.
                    I am now facing a lot of issues on it and now when I wanted to cancel it then they are saying you can only cancel it within 15 days.
                    Byjus, my humble request please don't play with our money. It's the earnings of our parents who are spending for our goodness and now when we do not need, please return this course.. don't give refund but at least take this product back and stop deducting money from our pockets. Now don't show your privacy policy and simply cancel it.
                    Aug 02, 2021

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                      My first due date is 07/08/2021 but from 30/07/2021 continuously lot of persons from byju's finance department calling me...
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