BYJU's
Think & Learn Pvt. Ltd.
Customer satisfaction rating: 51%
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2594
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BYJU's Customer Care

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Address
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India - 560029

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info

New Delhi
K-40, Outer Circle, Opposite PVR Plaza, Connaught Place
+91 98 9930 7900

Noida
C-101, Sector 2
+91 98 9930 7900

Mumbai

3A, A Wing, 1st Floor, Vimal Udyog Bhavan, Matunga (W)
+91 92 2110 7899

Chennai
3rd Floor, Sempurna Building, North Usman Road
+91 96 7704 7811

Hyderabad

2nd Floor, Prime Plaza, Himayath Nagar
+91 94 4105 0300

United Arab Emirates
More Ideas General Trading LLC, 301, Al Arif Business Bay, Opp. HSBC, Bur Dubai, Dubai
+971 4351 4995
+971 4358 0998
+971 4351 4998

The Kingdom Of Bahrain

Kensho Knowledge Solutions WLL, Office No. 119, Building 106, Al Ahli Club Complex, Road 20, Abdul Rahman Jassim Kanoo Avenue, Block 331, Zinj, Manama
+973 4351 4995
+973 4358 0998
+973 4351 4998



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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51%
Complaints
2594
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0
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1315
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Good news! We have a good connection with the company and they're good at resolving user complaints.

BYJU's Complaints & Reviews

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I already informed Byju's to remove my number [protected] from their database. I keep getting calls from different numbers of Byju's. This time i got call from [protected] stating call from Byju's Headoffice. I informed that lady not to disturb again and again. She reply rudely that you will definitely get call from our end. It cannot be stopped. Kindly remove my number from Byju's.
Jul 29, 2021

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    Cancelation course and refund money
    Jul 28, 2021

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      I have purchase byjus 5th and 6th class learning cource for two childs for two years We Called Biju's Mentor Care Many Times...
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      I was purchased the product two months back till date mentor or sales person will not contact for us. I send the mail for byjus support team for refunding the amount but one of the person ms shakshi contact but she told refund is not possible because already two months is over but i am paying 10, 000per month emi. Now i don't want above product because no body will responding. They are cheater. Please cancelle the application and refuno the amount. Byjus is totally fraud they are cheating on us please do cancel my product
      Jul 27, 2021

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        Dear team

        we have not received syllabus videos of byjus for 5th std according to ncert syllabus, specially...
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        I have joined the byju's learning program before four months .A mentor contacted us to join .I am also interested to learn so i have accepted to join ...I received a tablet from byju's and some study material.till now I have not attended any classes but they are always asking the payment to pay .we have paid the payments for four months..plz cancel this .we never ask to refund the money.so please cancel as soon as possible ..we are struggling lot to pay
        Jul 27, 2021

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        Please take immediate action
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          I have bought byju's lerning programme for 6th to 8th classes for my daughter. Last 7 month paid the installment regularly...
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          Relieving letter and f&f not completed even after submitting assets
          Jul 26, 2021

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            I provide byjus course 27 april provided tablet and 15 days later provide books i till recognize my family problem for finances so i can't pay emi for ias course byjus company force me to pay emi but i cant afford because my family condition is very poor i can't affordable course his mentor not discuss about 15 day policy. Byjus mentor force me to join the byjus course but i cant afford this course i am requested 20 days to cancellation but his ignored me my request so please action this situation.thank you i hopefully you will help me
            Jul 26, 2021

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              I have received a tablet & byjus courses but my child is in hindi medium ans courses are in english so i can cancel the product
              Jul 25, 2021

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                I have taken 6to 8th std three year course for my daughter from byjus. Past 7 months I could pay the installments rs 5667...
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                No response after sale of Byzus Study package for 23, 000 INR. Now no response from BYZUS
                Jul 20, 2021

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                BYJU's customer support has been notified about the posted complaint.
                Wants to cancel the program and cancellation is as per policy within 15 days. As of now not a single class been taken by Byzus
                Jatins99's [Complaint's author] reply, Jul 20, 2021
                Byjus vide order id P1-SSO2-2106170700050641
                Byjus vide order id P1-SSO2-[protected]
                Still no further resolution provided for cancellation. Misselling of product through hiding the terms and conditions.
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                  Sir, here iam father of Devendra Ghuge
                  I have purchased the Byju's for my son for std 5th 6th and 7th last year also paid the money too.
                  I have yet not received the books of six std of Byju'S classes
                  Our mentor not contact to us
                  I am sorry to say that Byju's has not given attention to students which have purchased the Byju's
                  Pl do need ful to us for better performance
                  Thanking to you
                  Your's
                  Dinkar Ghuge

                  [protected]
                  Jul 19, 2021

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                    My son Byjus class join March
                    I was paid due still Now but class not taken single day till date wast my money I am willing cancelled my children class
                    I am not continue
                    Jul 19, 2021

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                      We can't pay futher installment, so we need cancellation from byjus, do it fast in bank pur Sibel will affecting, it's our future don't spoil please cancel my application
                      Jul 19, 2021

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                      BYJU's customer support has been notified about the posted complaint.
                      Please give some response from ur side, while joing how many times you was called to us but not no response, its very disappointed.am waiting for ur call
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                        I purchased this course of 7th and 8th classes for my brother.
                        Number +91-[protected]/ +[protected] which is being...
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                        Mere dawara teen mahine se registration cancel karane hetu request karraha hu. Parantu abhi tak registration cancel nahi kiya gaya our mughse har mahine emi bharve ja rahi he.
                        Please sir punaha nivedan ke registration cancel karne ke kripa kare.
                        Jul 18, 2021

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                          Krishna Shinde who is economically backward was coerced by Mr Avi Srivastava, a sales rep of your company to buy a package. The parents were told that if 1 EMI was missed, there would not be interest charged. However the reality is very different. Rs 900 was charged to them.
                          After numerous calls the issue is still not resolved. We have helped the parents financially to pay off this interest. However it is very disappointing to the parents that they had to take help. They have lost all trust in Byjus and are just going forward because they want their son educated.
                          REQUESTING YOU TO NOT DUPE POOR PEOPLE JUST TO GET YOUR SALES UP. ABSOLUTELY NO CONSIDERATION SHOWN TO THE STUDENT.
                          Jul 18, 2021

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                            I have mailed the details for cancellations of my order of tablet course I have not got any reply and the agent who sealed with me about the course is not providing sufficient information about cancellation and crew has not replied.
                            Jul 17, 2021

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                              I have taken Byjus JEE Main subscription, and i would like to cancel the subscription ( before the 15 days time period given...
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