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BYJU's Complaints & Reviews

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Last updated May 11, 2024
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BYJU's reviews & complaints page 7

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Address:India

Dear Sir/Madam,

I am Hara Prasad Patra, father of Anushka Patra (PSID: [protected]), a student at Aakash institute whose admission was done through BYJUs. I'm writing to express my deep dissatisfaction and frustration with the lack of resolution provided by BYJU'S regarding the cancellation of the JEE course that my daughter opted for. Despite multiple attempts to seek assistance, I have encountered nothing but a series of...
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Cancellation
Aug 30, 2023
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For cancellation and refund

I want to cancel this registration and want refund...
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raghunath kundu
from Kolkata, West Bengal
Aug 29, 2023
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Cheating with Customers

I admitted Shanaya for 3 years. After completion of 1 year they are not sending anything. I have contacted so many times but no result. I want full refund with interest...
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Unmai R R
Aug 28, 2023
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Discontinuing the course

Address:Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month. Now, we want...
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Unmai R R
Aug 28, 2023
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Discontinuing the course

Address:Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month....
+20 photos
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A.Rishanth
Aug 27, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Cancellation for jee course

Cancellation and Refund our money
I had purchased course for my son 11 Standard jee course at 48 days before and got the tablet and study material . but now I want to cancel the course as my son is not willing to do this course and he not able to understand the subject and raised the concern within a 1 week after purchase and taken only 3 classes. At the purchase time, Counselor forcing us to take the course to check for 15 days and...
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Rajyalakshmi @1
Aug 25, 2023
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From 3 months not processed the loan closure process

As I requested to cancel the classes ( maths). And also close the lone. From 4 months they haven't processed the lone closure. For the EMI amount the grey guest is harrassing us for the EMI amount. I am sending many e mails. But no use. Simply asking for time. But now they not even responding. Even I spoked with Mr. Sivam Agarwal but no use....
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Ritesh9887
from Jaipur, Rajasthan
Aug 24, 2023
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Cancellation note made and refund not made

Address:BENGLURU
Website:[email protected]

I have purchased a course for my son 2nd Grade Cbse . but after 7-8 days he feels uncomfortable with the Tablet and he don't unerstand The Course . I have sent mails Several time to cancellation team but I don't get any response from them....
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maasanjay
from Patna, Bihar
Aug 23, 2023
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Cancel admission

I[[protected]]was purchased the product two months back till date mentor or sales person will not contact for us. I send the whatsup for byjus support team (Mrigank Kaushik-[[protected]] And Rohit-[[protected]]) for refunding the amount but one of the person contact but she told refund is not possible because already two months is over but i am paying 6333 per month emi. Now i don't want above product because no body will responding. I will...
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Mukesh Chhajer
from Ahmedabad, Gujarat
Aug 22, 2023
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Not supporting

I had made a complain before 20-30 days till today no response, please check it...
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Address:Chennai 53

Subject: Conditional Cancellation Procedure and Balance Due Payment Letter to BYJU'S

Dear BYJU'S,

I am writing to discuss the conditional cancellation procedure and the outstanding balance due for my subscription. I have recently decided to cancel my subscription with BYJU'S, and I would like to understand the steps involved in this process.

Firstly, I would like to express my appreciation for...
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Dr.Saifuddin
from Bhubaneswar, Odisha
Aug 20, 2023
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Refund Process Complaint & Extremely Unprofessional Conduct!

To
BYJU's Team Members,

I am writing to raise a complaint regarding the recent experience I have had with Byju's, specifically related to the cancellation process (request number[protected] and subsequent interactions with your team members. It is my sincere hope that this complaint will help shed light on the unfortunate situation I find myself in and lead to a fair resolution.

I entered into an online...
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ReshuTiwari
from Delhi, Delhi
Aug 18, 2023
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Cancellation and Refund our money

I had purchased course for my daughter for 5th-7th Standard at 15-20 days before and got the tablet and study material after 7-8 days but now I want to cancel the course as my daughter is facing too much pressure to do this course and raised the concern 1 week before and taken only 3 classes. At the purchase time, Counselor forcing us to take the course to check for 15 days and he was committing to you can cancel the if the course will not...
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Jameel da
Aug 17, 2023
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Byjus is not refund my amount

Address:10/240 Bellum Mandi street kadapa

I have cancelled my course within the given time limit. But it has taken 1 month 3 days but I have not get my refund back . When I call and email byjus cancellation team they always told us to wait for 24 hours . And the councellor is not respond our call and messages. After giving our bank account details they said it will only take 7 working days for our refund but I have get it yet. And they also not cancel our auto debit yet...
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maasanjay
from Patna, Bihar
Aug 14, 2023
Mar 19, 2024
This thread was updated on Mar 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation and refund

I[protected]was purchased the product two months back till date mentor or sales person will not contact for us. I send the whatsup for byjus support team (Mrigank Kaushik-[protected] And Rohit-[protected]) for refunding the amount but one of the person contact but she told refund is not possible because already two months is over but i am paying 6333 per month emi. Now i don't want above product because no body will responding. I will...
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SonuNeha22
from Hajipur, Bihar
Aug 13, 2023
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Cancellation of course and refund of Subscription Fees

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru
Website:BYJU's learning platform.

I received a call from BYJU's counselor for a course for children for three years at the cost of Rs 55000/- (discounted due to CSR campaign of company). During counselling session, he told me that if for any reason I do not want to continue the course then I can cancel it anytime and if within 15days I will get 100% refund and after that upto 45days refund of 75% of money paid by me. I choose the course and paid the registration fee of Rs...
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ach_jain
Aug 13, 2023
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Refund amount not received.

Address:Bangalore

I am Aachal Jain. I have taken byju's premium course in June 2023, then they didn't told me that it was recorded lectures. Right after three days I told them to cancel but they didn't. So, I've to complain to the consumer forum. After that they told me that my course will be cancelled and get full refund. Finally they cancelled the course and loan. But they didn't refund my money though sending mail that refund has processed. And now they...
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BYJUS company is scamming me for taking admission in their programme while I've said them that I don't wanna take admission.
They calls me from various no.s and talking rudely to opt for admission.
This company should be banned by Indian govt. as it is misguiding and scamming indian innocent parents' and their child.
Pls don't fall in their trap and don't take admission in any of their program otherwise you will be bankrupted...
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Mayankbsbsheye
from New delhi, Delhi
Aug 12, 2023
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Pin validation

Address:mohadinagar, mirjanhat, bhagalpur, 812005

I have brought a byju ias tablet program, I wasn't using it due to my academic course but when at last I opened it, then it asking pin validation for login, it been over 1 month, everyday I tried to contact them but they are just postponing the dates. My email id is [protected]@gmail.com, and registered contact no is [protected] with registered name mayank, I just want them to solve my issue....
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Channupraveenkumar
Aug 10, 2023
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Product

I had purchased the course from BYJUS on 8th July the order number is SO-[protected] (Rs 89000) and my mail [protected]@gmail.com and contact number [protected] i didn't not attending the remaining course classes, I did not like the courses...so after taking the course next day I cancelled the course within the free trail period and contacted the company to cancel the course, but no satisfied response is coming... I have send so many mails...
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