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BYJU's Complaints & Reviews

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Last updated Jul 3, 2022
Complaints 3354
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru
Bangalore District
Karnataka
India
560029

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+91 92 4133 3666
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BYJU's reviews & complaints page 7

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Hi Guys,

Byjus management is a fraud. It has taken money for my brother admission and no admission done and also not returning the total fee of 25000 approx.

Total fraud.
#Byjus
#education_minister
#EducationForAll
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    Byjus aren't cancelling my Aakash live lecture they said they will and I have recording of it I haven't even activated my classes and I want my refund back as soon as possible I always trusted byjus and always gave them good rating and now this time they are doing such type of thing this is unbelievable if byjus won't contact and return my 55000 back I will go legally and I have receipts of purchase and recording of the employees of byjus...
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    I have call them several time but no response they are just taking my days I haven't even activated class but they are just taking my days and not giving me refund
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      I took byjus course for my kid on Apr 3rd via my debit card emi. The salesperson Subhathri talked very nicely and assured me refund of in not satisfied with the product. Mentor called only twice after taking the course and after that there were no follow-ups. Immediately on Apr 9th i sent message to salesperson that i want to cancel my course immediately. She told i will recive call back from cancellation dept but I'm yet to get any calls....
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      Dear Sir, After Continuously followup & calling to service no. [protected].we have not received any confirmation from your side for cancellation processing.today once again we have msg received from loan department for paying installment we already requested you we are unable to pay installment. Requests you again & again pls Deactivate our loan and course & return your kit etc.
      Thnks & RegardsDeepak Lalwani ...
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      The company of byju's did not keep any of the promises made by the representative of byju's.They gave me a course of seven & eight instead of a course of eight & nine.She told me that I could give it up if I could not understand or not feel interest on it.At the time of admission the representative was hiding the fact that I could apply for leave within the fifteen days.The company's mentor was informed of my incovenience but she/he did not take any action.Please help me to close the bank's EMI.
      BYJU's customer support has been notified about the posted complaint.
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        Dear sir/madam,
        I had taken a TLP course for my cousin from byju's learning app. When byju's executive Mr. Prashant Sharma [protected] visited at our home for counseling, I clearly communicated to him that we will only take the demo of the product and if found useful only then i shall continue it. He confirmed about the 15 days demo programme that we can raise a refund request if we are not satisfied. We paid an initial amount of...
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        Respected sir/ma'am
        I am a 10th pass from batch 2022-23, currently in grade 11th from science stream. i want to pursue a career in the field of medicine and hence I'm preparing for the neet examination ( 2024 ) . i have been studying from the free version of byjus ever since lockdown started so when i had to choose an institute for my neet preparation, i received a call from the byjus councellors after which they scheduled a home counseling...
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        Order ID:SO-[protected]
        Registered Mobile Number:[protected]
        Registered Email ID:[protected]@gmail.com

        Rs 10, 000 to be refunded to Savings Account[protected] ifsc ICIC0000004
        BYJU's customer support has been notified about the posted complaint.
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          Student Name: Adwaithsai SR
          Parent name: Ramamoorthy
          Parent email ID: [protected]@yahoo.co.in
          Parent mobile number: [protected]

          Product purchased: Class 4-10 Tablet and course content worth ~1L

          The issue: When I bought this product they said IGCSE is coming and they will change my son's course to IGCSE. I am following up with them for the past 2-3 years and every time they say they I will...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Byju's — Salary Not credited

          I'm resigned from byjus as BDT and i did not received my stipend where all the people got their pay where can i raise this issue when will they pay my stipend...
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          Respected Sir,
          With due respect I beg to state that I had taken Byjus subscription at Rs.5000 on 17-04-22 and the educational supporting materials reached my home through courier on 25-04-22. As per the terms and conditions I write a mail to [protected]@byjus.com that i want to cancel my subscription and refund due to my child don't like it. But they call me and asked to reduce the charges but i said my child don't like it. They...
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          I have taken the byjus subscription for my child Devansh kumar . Our mentor is Ms. Simmi negi told us if we not satisfy with the product we cancel our product withing 15 days and we are totally not satisfied with the byjus and already inform to Ms. Simmi and email to byjus support email ID many times. But no response we will receive from them. Now the EMI is schedule for deduction from account. we want to cancel the subscription and refund...
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          I call byjus customer service to cancel my subscription. But their is no answer yet. My 15 days is running out....
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          I am trying to contact byjus for my cancellation but my calls are not being answered.vits been more than 15 days since I contacted them, i have even emailed several times but no response from their team
          We are very much disappointed...
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          We had enrolled our son Master Shivam with Byju. We have been trying to get the registration cancelled for the last 21 days. For the reasons mentioned below,

          Reasons
          1. No personal touch during live classes.
          2. Forget about two teachers not even one is available.
          3. Mentor not available.
          4. No clue guidance or registration available for competative exams.
          5. No performance review no tracking...
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          As discussed with your Manager, ECS will not stop and ecs is being deducted continuously.
          You have committed for NOC certificate.

          Shrawan
          [protected]...
          +1 photos
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          This thread was updated on May 16, 2022
          Dear Concern
          I have submitted a cancellation request in byju's and my my order Id
          registered contact number [protected] [protected]. They said that my cancellation is in progress and would get a call from byju's soon. I have not received the call or any messages from them. I want to make sure that my product is cancelled. IIFL loan department is disturbing me by calling me daily...
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          3 days ago, I got a notification saying that I had to set up the SD card. And then when I setup the SD card, I opened the BYJUS application it was asking for my pin validation of 10th grade. Please provide me with pin validation of 10th grade. Also I had tried calling byjus helpline but no one responded back to the call. please provide it fast my studies are disturbed too.
          Thankyou so much for your concern....
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          Dear,

          Myself Sandip Gohil from UAE country. My daughter having subscription of grade 8. While deal I asked them for live classes with byjus app for Grade 8th because I am interested in live classes, they agreed for same, but they make Invoice wrong which one I paid by trust of byjus reputation. Now they said you have to extra pay for live class for grade 8th because in Invoice didn't mention. Couple of time I contact with...
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