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BYJU's Complaints & Reviews

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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 8

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S
SonuNeha22
from Hajipur, Bihar
Aug 13, 2023
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Cancellation of course and refund of Subscription Fees

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru
Website:BYJU's learning platform.

I received a call from BYJU's counselor for a course for children for three years at the cost of Rs 55000/- (discounted due to CSR campaign of company). During counselling session, he told me that if for any reason I do not want to continue the course then I can cancel it anytime and if within 15days I will get 100% refund and after that upto 45days refund of 75% of money paid by me. I choose the course and paid the registration fee of Rs...
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A
ach_jain
Aug 13, 2023
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Refund amount not received.

Address:Bangalore

I am Aachal Jain. I have taken byju's premium course in June 2023, then they didn't told me that it was recorded lectures. Right after three days I told them to cancel but they didn't. So, I've to complain to the consumer forum. After that they told me that my course will be cancelled and get full refund. Finally they cancelled the course and loan. But they didn't refund my money though sending mail that refund has processed. And now they...
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BYJUS company is scamming me for taking admission in their programme while I've said them that I don't wanna take admission.
They calls me from various no.s and talking rudely to opt for admission.
This company should be banned by Indian govt. as it is misguiding and scamming indian innocent parents' and their child.
Pls don't fall in their trap and don't take admission in any of their program otherwise you will be bankrupted...
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M
Mayankbsbsheye
from New delhi, Delhi
Aug 12, 2023
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Pin validation

Address:mohadinagar, mirjanhat, bhagalpur, 812005

I have brought a byju ias tablet program, I wasn't using it due to my academic course but when at last I opened it, then it asking pin validation for login, it been over 1 month, everyday I tried to contact them but they are just postponing the dates. My email id is [protected]@gmail.com, and registered contact no is [protected] with registered name mayank, I just want them to solve my issue....
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C
Channupraveenkumar
Aug 10, 2023
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Product

I had purchased the course from BYJUS on 8th July the order number is SO-[protected] (Rs 89000) and my mail [protected]@gmail.com and contact number [protected] i didn't not attending the remaining course classes, I did not like the courses...so after taking the course next day I cancelled the course within the free trail period and contacted the company to cancel the course, but no satisfied response is coming... I have send so many mails...
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A
Anant dambal
from Hubli, Karnataka
Aug 9, 2023
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:Regarding cancellation of course, for 2nd std arushi order no:sh012305161559460696

Website:Www.byjus.com

Pls confirm on my cancallation query request no 48500600 and pls arrange for my emis amount, and send mail to your accounts team, so that my cibil will not disturb, els my cibil will negative impact its may legal complicated further, so I am Requesting to take action immediately,
And further I am huble Requesting to send the courier address and contact no, so that I will return back study materials, I was not unbox the study material's,...
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Bajpai Ravi
from Lucknow, Uttar Pradesh
Aug 9, 2023
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Cancellation of subscription and refund of amount

Address:Lucknow

I have taken a subscription of BYJUS for my daughter Evya Bajpai - LKG and at the time of introduction team BYJUS said we are giving 14 days trial pack and if you not satisfied then you can unsubscribe the package and amount will be refunded in 2-3 working days without any deduction. Now I am following up with Team BYJUS from last 14-15 days and they are not responding.

Today my wife has received a call from Mr. Saurabh from...
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Y
Yogini228
from Surat, Gujarat
Aug 9, 2023
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Refunding partial Amount against Demo providing

Address:NEC Buliding , BSNL Office , Nr. Millenium market, Ring Road Surat,

R/Sir
Byju's company arranged online Zoom meeting on 27/05/2023, for their product Sales representative Aman Sarin[protected] taken a session and offered me to purchased this product with online class will be given by their team for demo period of one month and within a period our representative office team will given your review for confirmation and if your child not comfortable with this than we will refund your amount without...
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Y
Yogini228
from Surat, Gujarat
Aug 9, 2023
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Regarding product returned partial amount refunded

Address:NEC Building , BSNL , Ring Road , SURAT

R/Sir,
Byju's Company offered me on a Zoom Meeting demo version of their
product for class 6 & 7 online on 27th May 2023, according to them product will offered you for demo period and their representative confirmed within a month if your child satisfied otherwise whole amount of your booking will be refunded, As per their meeting, i booked product on same date and product will be received 31 May 2023 and online class was...
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S
Suraj singh sikarwar1989
from Morena, Madhya Pradesh
Aug 9, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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To stop my EMI

Address:Dixit gali Gopalpura
Website:BYJU’S

I have taken subscription of BYJU’S but whatever they promised with me, they forget everything & not responding on calls, emails .
They r doing gud counselling later they broke their promises, this is a big scam so I requested to cancel my subscription so they cancelled & stopped all classes but my EMI amount is deducted every month so please stop all this...
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V
Vakalarao gujju
from Visakhapatnam, Andhra Pradesh
Aug 8, 2023
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Cancel my byjus package and refund my money

I am get the byjus package Jan 2022 and paying money 5000 cash total amount 43000 and converting the emi monthly 1750/per month it is very fraud and cheater of byjus they saying once and doing other thing they provide to one tab Lenovo they cost is in market 6 or 7 thousand and provide to books 2nd 3re 5th class books so after 10 days I am saying this books and my son's /(name is Varun tej, ) class is different they should not understand...
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Address:West Bengal paschim Medinipur
Website:[email protected]

Don't cancel my order...
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Jay Choubey
from Kota, Rajasthan
Aug 4, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel course of my Son Aniket Choubey

Dear Sir/Mam,

I had sent first mail for course cancellation on 17th-July but didn't get any response.
After this, mailed many times and called many times but no satisfactory answer was received.
Disturbed, I had to make this complaint on this.
You are requested to please help me.

Regards,
jay...
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J
Jaydevnarayan
from Indore, Madhya Pradesh
Aug 4, 2023
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Exam preparation MPPSC

Address:02, Village Jhari Post Jamuar
Website:Byjus.com

I have taken an MPPSC course from Byju's for my wife but due to some reason, I want to cancel this course. But cancellation status and return my amount not updated....
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M
Md Saifuddin 001
Aug 3, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Regarding my subscription of SSC courses

Hey Team
I initiated the cancellation in May 2023
Till now no response from your side .
It is very wrost experience with Byjus the give false statement.
RF-[protected] This is Refrence I'd . please solve my problem as soon as possible....
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N
Niharika Panwar
Aug 3, 2023
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Course Cancellation problem

I want byju's to cancel my course and i want my refund back but they are delaying the process and has not initiated the cancellation proces yet. I am currently enrolled in IAS english course and I've informed them about the cancellation of my course due to some valid reasons within 15 days of starting of their classes according to their policy but still they are not giving me any positive response....
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C
Chithakarsha
Aug 3, 2023
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Regarding refund within 14 days

Address:Bangalore

The company is not refunding my amount back plz provide my money back...
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A
Anagha M
Aug 1, 2023
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Lack of service

I had enrolled for BYJU’S IAS coaching which is valid till 2026. The course includes live online classes which is valid till the year 2024. However, I have not been given any links of the classes and the application also does not display the time table and live classes links. I have tried to reach out to the customer care but in vain. I have not received a single call back till date even after me contacting them for multiple times. I’ve...
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U
Unmai R R
Aug 1, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
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Discontinuing the course

Address:Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month. Now, we want...
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A
anushka145
from Noida, Uttar Pradesh
Jul 31, 2023
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Learning programme Cancellation

Address:Sector 21, Noida

Dear Sir,

A counselor (Praduman Kumar - Noida) visited our home at 8:30 pm to conduct an interview with our niece, but he provided incomplete information about Byju's program. He misled us regarding the scholarship details.

He obtained all our bank information and proceeded with the registration for the Byju's program. After completing the registration, he informed the parents that Byju's charges 45K for this...
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