Satellite, Cable DTH TV Complaints

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Hathway Cable & Datacom — no transmission and poor response by hathway operators

 Prathik Gupta on Mar 5, 2019
There is no transmission since three weeks now, channles selected and provided to operator, payment for whole year made in advance.

Shankar - [protected]
Rajesh - [protected]

Above are hathway operators who do not know how to talk to customers and keep making...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — mera apna pack still not activated

 nelsonbizzare on Mar 5, 2019
This is regarding the new trai regulations, i have placed several requests on the dishtv websites since 01st february, 2019 and also called the customer service twice for the new selected package, but till date the new package is not activated. My vc number is [protected], and below are the...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Satellite, Cable DTH TV

Videocon Industries — unable to connect to videocon customer care over phone and poor response via email

 thecitizen on Mar 5, 2019
I have recently relocated to a new house as on 1st of march and have been calling videocon customer care number on[protected] but i am never able to connect to their customer executive. I am not sure if this number even works,. All i get is a beep sound and the call gets disconnected. It has...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Siti Cable — recharged but activation not done

 Soumya1980 on Mar 5, 2019
Hii,

I recharged today through online but the activation process is pending from your end. I have paid 208 for my selected channels but the problem resolved not yet. The customer care number that you have provided is not responding. As a customer what shall i do???
br...
Complaint comments  Read comments Complaint country KolkataComplaint category Satellite, Cable DTH TV

Videocon Industries — after selecting channels as per trai the channels not viewed

 Baliram009 on Mar 5, 2019
My customer id of videocon d2h, 73682829, i select channels a 10 to 15 times in a 1 month but not single channel visible to me, after writing complaint mail to videocon they not give solution & i call each & every day 2 to 3 times to customer care they not solve problem. Channels not visible...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — not able to get my vc no. verified

 RahulKothari73 on Mar 5, 2019
Hi,
My vc no. Is [[protected]]. My reg. Mob no. [[protected]]. I got message from dish tv that my vc number verification is pending and your service will be discontinued. But i m not getting any call for vc number verification. Kindly resolve the issue immediately. Please do the needful...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel Digital — airtel dth/my own plan still not activated after my process other plan active

 P K Patel on Mar 5, 2019
Dear trai officer,

As per below mail communication i have second time complain to you but still i have not received any solution from airtel digital as my own plan qr code sms process not activated.

Please find below details communication s for your reference.br...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not providing new connection

 manikt on Mar 5, 2019
Dear sir,
With due respect i would like to say that i had applied for new connection for tata sky and i have allotted id -[protected]. But connection wouldn't be installed after assurance and & technician reported lack of communication which is utterly untrue.
So please look...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Compare Dth / Vserve Ecommerce Sales & Service — purchased new dish tv connection but not received set top box nor the connection is active

 rkagarwal2 on Mar 5, 2019
Dear sir,
Yesterday i applied for a new dish tv connection through www.comparedth.com website. The company explained the pack and benefits and promised that i will receive the set-top box and activation of the connection with 24 hours and i made the payment of rs 1699. However, there...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Trai — videocon d2h not opening - log in for create my own pack

 k.c.s. on Mar 5, 2019
Snce last two mths trying to ocntact videocon d2h customer care nobody bother — only one no.. For customer careforallover india.. All online no. Email id invalid/wrong/ compliaint captcha blocked so that cant reach to them just have to continue in reg 380 rs pack every mth indirectly forcefullybr...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Satellite, Cable DTH TV

Trai — tata sky dth service issue on channel selection & charges

 Madhukar Aithal on Mar 5, 2019
Hello trai team,

My name is madhukar r & i am from bangalore, karnataka.

I have a dth connection from tata sky. Until now, i was enjoying tata sky south special pack. After implementation of choosing channels, i am finding terrible issues with the service. Tata...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Videocon Industries — customer id 203364810

 Sabari Nathan Iyer on Mar 5, 2019
Dear team,

Please note i have lost my register mobile number ([protected]). Now i want to update my new register mobile number ([protected]). I am unable to subscribe the channels on videocon like star utsav, star sports tamil. So i kindly request you to give your earliest support...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — as per trai i select 275rs plane he activat 810rs plan & deduct my amount

 rakesh264743 on Mar 5, 2019
Dear sir
My customer id is [protected]. I have recharge 330 rs my account on 17 feb 2019. And as per trai i have select 275rs plan, but airtel dth activate 810rs and deduct my all amount. As per my plane 275rs i will recharge on mid march. Without informing or permission active 810rs...
Complaint comments  Read comments Complaint country GurgaonComplaint category Satellite, Cable DTH TV

Dishtv — no call back from customer care

 nancy dehal on Mar 5, 2019
I am trying to call dish tv customer care people for last two days for buying a new connection. First of all the hold time is approx 14 minutes which is disgusting.

Secondly, whenever i call them, they just say that the team will call you back in one hour which they never do....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Dishtv — no callback from customer care

 nancy dehal on Mar 5, 2019
I am trying to call dish tv customer care people for last two days for buying a new connection. First of all the hold time is approx 14 minutes which is disgusting.

Secondly, whenever i call them, they just say that the team will call you back in one hour which they never do....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Trai — disruptive cable service

 Shree3009 on Mar 5, 2019
Hi sir/ mam,
I am dr shree, this is to complaint about disruptive cable tv service, every 1-2 week there has been issue with our cable tv service and there hasnt been any permanent solution it has been duly reported to our local cable operator but still of no use. So kindly help us with...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Asianet Satellite Communications — no getting dd sports channel

 Dileep Kumar.P. Purushothaman pillai on Mar 5, 2019
Today morning i watch dd sports, but in the afternoon when the live telecast of india vs australia match is going to be started dd sports channel is not available, this is happend several times before. From the free channel list provided by trai i came to know that dd sports is a free channel,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Sun Direct — service numbers are not reachable

 sasudarshana on Mar 5, 2019
Have recharged my account for base pack for last month twice.

130/- and later again including the gst for 153/-.
Both the amounts are not reflecting on the account.
With so much of technological advances there is very less implementation on the company’s working....
Complaint comments  Read comments Complaint country BangaloreComplaint category Satellite, Cable DTH TV

Videocon D2H — not getting good service

 Shon Gajendrakar on Mar 5, 2019
Date 5/3/2019
Respected sir/madam

Sir what paid for hd channel and other channel
Ndtv news sutta samachar, england movies and music channels they r not showing and when i call the customer care of d2h they keeping me in hold or otherwise call is not connected what...
Complaint comments  Read comments Complaint country NagpurComplaint category Satellite, Cable DTH TV

Trai — videocon d2h complaint regarding recharge and customer care support

 Sunil Sai Sharma on Mar 5, 2019
I had done a recharge of 300rs on my videocon d2h with customer id 47243234 on 26th february, 2019 and till now as on 5th march, 2019 my d2h is still not started and i have raised the complaint so many times but got no response from videocon side.
All of there customer support numbers...
Complaint comments  Read comments Complaint country AjmerComplaint category Satellite, Cable DTH TV

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