Taxi Complaints

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Meru Cabs — late arrival for pick up cause flight missing

 ravi malpathak on Sep 10, 2018
I booked the meru cab well in advance. I received a call from meru call centre at 6.20 am, saying that the cab is late and the driver will reach your destination within 5 minutes and so it should've reached by 6.35 am instead of 6.30 am.

Even after repeated calls to cab driver...
Complaint comments  Read comments Complaint category Taxi

No Refusal Taxi Service — faulty meter leading to overcharging of fare

 DCN on Sep 7, 2018
I used taxi with registration # wb04f 9592 from dlf i, new town to emami market, lord sinha road at 5:30 pm on thursday, 6th september 2018.. The meter was faulty and the fare which normally comes around rs 200/- came to rs 290/- yesterday. The meter may have been tampered and i have also informed...
Complaint comments  Read comments Complaint country KolkataComplaint category Taxi

Ola Cabs / Ani Technologies — auto drivers frequently cancel the rides

 pikloo on Sep 7, 2018
Now a days ola auto drivers have become very much rude and unprofessional. Today within 10minutes i have cancelled 3 ola auto rides, because they are not ready to take a ride to distant place. They are turning on their ola rides but after booking they are denying to take us. They are so rude...
Complaint comments  Read comments Complaint country KhordhaComplaint category Taxi

Uber India — pick-up service at nagpur railway station

 SKwal on Sep 6, 2018
Dear sir,
I am writing this to bring out to you the current situation of Uber cabs in Nagpur. The problem with the cab service is that it does not provide proper pick-up service from the Nagpur Railway station due to whatever reasons.The cabs are not allowed access to the Station premises...
Complaint comments  Read comments Complaint country SambalpurComplaint category Taxi

Ola Cabs / Ani Technologies — complaining about double payment to ola partner driver

 S.r. Subramanian on Sep 5, 2018
This complaints made by taking to customer care and complaint made by addressing email and lodged complaint with login in to ola app.. All incidents with in 72 hrs from the date of ola taxi hired on02/09/2018 evening around 19.00+ hrs + approx and time period getting expires onlytomorrow night...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs — continuous price increase in auto fare initially only 29 rupees for 4 kilometers

 Diya vasa on Sep 5, 2018
Hi,
Regarding ola, auto fare initially only 29 rupees for 4 kilometers, now even if its less than 4 kilometers, the amount some times double to 60 or some time tripled 80 or 90, which is not fare, if this is the fee means, why we need to download the ola app and why need to book.br...
Complaint comments  Read comments Complaint category Taxi

Uber India — I am highly paid for the smaller route

 Dolly Jenifar on Sep 5, 2018
Hi i am being highly paid for the route i booked.
09/04/2018- route from velachery to okkiyam pettai (Chennai)
When i booked it was 140 and when the trip ended it was 204. We took the same route, no stops inbetween or no longer distance. They are charrging for both toll entry...
Complaint comments  Read comments Complaint category Taxi

Deccan Chronicle — ola cabs cancellation fee fraud

 Manvith Munagala on Sep 5, 2018
I have booked an Ola auto on 5th August 2018, The driver denied duty becuase of the Ola credit feature which Ola has provided to me.The driver cancelled the trip and a penalty of Rs.75 has been charged to my account.when i contacted Ola customer care they said that they will not refund the amount...
Complaint comments  Read comments Complaint category Taxi

PhonePe — unknown ola ride and money deduction

 Shikha Awadhiya on Sep 5, 2018
I got a message from Phone Pay that money got deducted which I haven't booked.

1. I didn't get message If I booked ola they would have sent OTP which is must to start ola ride. All I got is money deducted from the account.

2. I got cashback of 11.5 rs saying cashback...
Complaint comments  Read comments Complaint category Taxi

Uber India — harassment and non appearance of driver and then charging cancellation fee by uber

 amsub on Sep 4, 2018
Date: 31/08/18, 5.07 pm
Driver: tarun
Honda amaze
Cancellation fee: 47.25
Dear sir,
Recently i have had a very bad experience with uber. I had booked a car. It showed that the car was 1-3 min away from where i was standing. I called the driver who asked me...
Complaint comments  Read comments Complaint category Taxi

T L Verma — excess / undue charges of ola ride

 Tlverma on Sep 3, 2018
I have been using ola cabs for over two years and have always been depositing money in my account in advance / before use. All on a sudden i am getting message that i need to pay rs 256 as overdraft charges from rs 1000 overdraft. I did never ask for overdraft limit. I am also being threatened...
Complaint comments  Read comments Complaint country New DelhiComplaint category Taxi

Uber India — cheating and wrong charging

 suren321 on Sep 3, 2018
On evening of 29th August, 2018, I booked a uber pool. Drop location was PhonePe office, Koramangala. However, driver stopped at HSR/Jakkasandra signal took a U-turn, refused to go to the destination and dropped me there.
On complaining to Uber to, they refused to acknowledge the issue...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — unable to book ride

 bhavmalhotra82@gmail.com on Sep 2, 2018
Respected team,
Despite of my repetitive complaints, I am fed up with your pathetic services. From past 1 month, I have been complaining that I am unable to book micro, mini and sedan rides. Every time I receive one mail stating-"please update your app".
I have told yuo guys...
Complaint comments  Read comments Complaint country BangaloreComplaint category Taxi

Uber India — driver charged money in cash extra for waiting time along with the updated amount in app

 sravya perumahanti on Sep 2, 2018
I already raised this issue with uber customer service but no use. After paying 100 in cash to the uber driver for waiting time and the trip ended my online bill got updated with the waiting time charges again. I reached out to customer care for this to compensate my amount in the bill. They...
Complaint comments  Read comments Complaint category Taxi

Uber India — unprofessionalism of driver

 StraightTalker on Sep 1, 2018
I booked a ride from salt lake sector v to mullickbazar park street. I spoke to the driver, he asked about my drop location. Once i said, he hung the phone and cancelled the ride. After this i rebooked and unfortunately got him again. He again cancelled the booking and did not even pick up my...
Complaint comments  Read comments Complaint category Taxi

Ola Cabs / Ani Technologies — charging extra on my auto ride

 Anmol Tekani on Sep 1, 2018
Today i booked an auto and at that time the price for that was given as 45. It was from indraprasth towers bedise himalaya mall amd till sm patel college. I was charged 79 later without any reason. There was no traffic neither did i make the driver wait for long. Instead he was late. Therefore...
Complaint comments  Read comments Complaint country AhmedabadComplaint category Taxi

Individual — cab drivers refusing to come post booking

 maryteena1979 on Aug 31, 2018
Hi,

Its becoming an increasing trend with Ola and Uber cab drivers refusing to come once the booking is confirmed. They call the customers to check the drop location and if its a place they don't want to travel then the pick up is immediately cancelled. Ola also has another concern...
Complaint comments  Read comments Complaint category Taxi

ICICI Bank — debit card payment to uber

 Vastukala Consultants ( I ) Pvt Ltd. on Sep 4, 2018
While making payment to Uber ( A Pvt Taxi Service ) through new debit card I am not able to generate OTP . I was able to get OTP till I was using old card but after I have switched to coral International Debit card ( New Card Issued to me ) . I have registred this new card with service provider...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Taxi

Uber India — high price and surge pricing

 DDshaadi A on Aug 29, 2018
I have saved my home location and work location. Every morning and every evening when i book a cab through uber, it shows me nothing less than 300 rs. Per ride siting the reason of sruge pricing and that more cabs will be visible due to this. My ride takes rs. 164- 180 on normal days, inspite...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Taxi

Dot Cabs India — driver forcefully taking in wrong route instead of going to airport

 harish1111 on Aug 29, 2018
I booked cab from rtc x roads to airport on 29aug2018. I called to dotcabs they provided me from skycabs number ts09ua2638 driver name shaik siraj ahmed. While going to airport driver didnt take airport flyover he took us for his personal works and when we asked he was saying shortcut its time...
Complaint comments  Read comments Complaint country HyderabadComplaint category Taxi

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