Cab Bazar — Worst service by Cabbazar

Good cost and deal at cab bazar on their website, we spoken with them on call and paid the minimum amount which they asked for 506 INR and we received the email for them with booking id 112606, we called again for the driver and cab number they said you will get it by tomorrow, we got relaxed an waited till next day and next day morning trip cancelled by cab bazar we called again and they asked to wait for some time, we called again but not respond and they one of the person told me the there is an issue of availability and we are trying to arrange the same wait for next 20min, i told them that we are taking follow up since yesterday and we did not receive any call from your end till now, only we are taking followups, still again we waited for 20 min, and then we received an email from them that we have initiated the refund and you will get it in next 7 days, we called again and they said cab was not available that is why we initiated the refund, my question was that how they can refuse for the service at the last moment and can initiated the refund without asking us, when we asked for the instant refund they said do you want money or not, if not then tell me i will stop that payment and disconnected the call...
Regards,
Amber
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Thankyou for your feedback, we are sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Please view this images attached as well, regarding the refundable amount.
Regards,
Team CabBazar

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