Cafe Coffee Day Complaints & Reviews

Hi,

I had made a transaction of Rs 100 with order Id: 11300206800010343270120171438 at CCD today which was debited from Freecharge Account but did not received at the CCD vendor end so, the order was not complete but at the same time i got 75rs Cashback from freecharge. And as the order was not complete which was claimed by CCD vendor i again made a transcation of 75Rs(order id :11300206800010343270120171452) from freecharge...

First of all i am big fan of ccd.
My mobile no : [protected]

When you launched ccd beta app that time i installed ccd app. Last week i got update of my mobile, after updating of mobile when i am going to login my account it showing too many phone login error. But i am still using the same mobile. This is the main point sir. I tried so much but app is not opening. I contact customer care they said mail your problem - [protected]@cafecoffeeday.com,...

I am sorry to say but the CCD ballygunge branch has the worst kind of Customer Service. Before occupying a table which had previously been joined for 5 I had asked one of the employees whether I could sit on that particular table since there was an additional table and three other chairs joined with it. They assured me it was not a problem and neither did they remove the extra table and chairs that I did not need. I was alone and planned...

Hello,

This is hemant agarwal, I want to inform CCD that on 8th of Jan, 2017 at Bangalore International Airport at ccd cafe I ordered one capachino coffee and one afghani biryani whose total amount was 383 ₹ which I paid through my debit card on POS but at the time of payment my transaction got failed and then The executive has tried one more time. Second time transaction was successful. And my money got deducted twice....

We have two cafe coffee day vending machines placed at our office premises and i pay 3600/- per month per machine as a maintenance charge (Total : 7200/-) plus 6000/- minimum guarantee billing per machine (Total 12, 000/- for two machines). The machines have lots of issues. Every week they broke down because of service issue. Even after raising verbal/ on call as well as written complaints by email, no one from ccd bothers to pay attention....

As we regularly visit coffee day in malleshwaram 15th cross infront of shanthi sagar there is lot of chaos in cafe by a few group of members who have started a company Q NET (fraud company) who come on saturday and sunday and be here for hours togethers. They r disturbing customers by asking them to join the chain link company as we regularly visit cafe coffee day there is no peace by those people they keep on disturbing the customers and...

Many times i go to the ccd inside iit guwahati campus 781039 and attendant always refuse to give coffee using y coffee beans and if they are not of any use then why a person pays for those beans.I amvery disappointed with the services they provide there.I do not feel like it is worth paying there for such type of service.Please take some action into the matter...

I went to ur outlet on kartar road in bandra, there i ordered veg burger but was served a chicken burger.This is just disappointing and unprofessional on your part.Plus your manager Mr. Vijay (emp Id:-A129268) was not present in the outlet and came after 10 minutes and then was giving an excuse that it was an human error on part of Mr. Haroon the one who made the burger.How can u ppl give such a stupid explanation for such big a mistake.I...

The sales guy at cafe coffee day, iit kharagpur is forcing customers to buy add ons and selling them larger sized drinks.

I ordered spinach corn n cheese sandwich. He said sandwich will come with chips. I said i do not want chips. He said no, no, sandwich will come with chips. And would you guess it, those chips cost almost as much as the sandwich, so i ended up paying rs. 99 for a sandwich that was supposed to cost me rs.65....

From 2 days I'm trying on your toll free no.. which comes always busy, I went Delphi Powai CCD, I usually go there, service was too bad, whatever we are ordering, they are doing delay and serving also not properly... Dewils own was too beeter in taste and coffee is not that hot.. this second time I'm facing issue regarding service.
They are taking money for service only... And ambience... But the service is too bad even food quality...

I am Sumanto Ghosh my registered mobile no.[protected] with your ccd app.
yesterday i visit your asansol centrum mall ccd store for cofee and order a cold cofee for Rs 145/- from my app wallet, but store keeper also charge me Rs140/- cash.
i found that i spend cash 140 and also 145 from my wallet for one cup of cold coffee.

store keeper also informed me that my app money will be refunded under 24 hours.
br...

This is the 2nd time it has been happen with me.I told the guy in the counter not to add on any extra toppins in my order but still he did add on on my order..I want my money back...CCD u all r stealing..shame on u...my bill no is 20428 in parkstreet cafe n just look at the bill they have given me a torn bill.At first he was not giving the bill..I nd my money back n quick action should be taken my number is [protected]...
Debabrata...

Today i ordered a cool green punch on your db mall (bhopal "mp") outlet via my ccd beans wallet and guess what, the worker there served a iced water with just a little amount of green coloring flavour as if i have ordered it for the first time. the beverage was of such a low quality (just green iced water) which i even could not consume half of it, neither pudhina flakes were there nor lemon slices.
I hope you will look forward for...

I am a regular visitor to cafe coffee day and it's items made out of strawberry, recently i went for two consecutive days but did not get anything made out of strawberry, i asked to which they replied that it's out of supply, strange when things are in the menu but customers are not getting, so try to solve this issue n send supplies, i visited the sodepur outlet of kolkata city.
Thank you...

With reference to order number#[protected] i placed rder for two items, ie., oat meal cookies worth inr 300 and love cookies worth inr 549. However, i did received only oat meal cookies and is getting no update from cafe coffee day regarding pending items.

Please advise on the status of remaining shipment else arrange the refund of inr 549, already paid for love cookies.

Br
Prashant saxena
Prashant.[protected]@gmail.combr...

Had visited Cafe Coffee Day last night at the Gardens Galleria mall, next to GIP in Noida. The total bill was RS. 617/-, had offered my credit card to pay, on which I was told the card machine is not working, I asked them if I can make payment through Paytm, upon which I was given some mobile no on which I paid through my Paytm. Thereafter, I asked for the bill, on which the counter guy told me they will be able to give only manual bill as...

I have visited CCD alkapuri and ordered two ccold coffee with chocolate and my bill stands at 390Rs. but imposing too much tax amount my final amount came at 472Rs. these people have included some tax named as "Additional tax" apart from all the other taxes. however this additional tax is just to unjustifiable and just to increase the bill amount. these people are just extracting as much money as they can from customers. please adress the...

Today I visited CAFE COFFEE DAY - KHARGHAR, Prajapati Towers, Kharghar Station Road, Sector 2, Navi Mumbai, Maharashtra.

No proper service; only two persons that too unresponsive. No printed bill is provided, only hand written bill provided & the price break up was not provided but provided on request.

The expresso coffe was very less quantity & cold & not worth 191/0- charged for two coffe. Requested to replace/cancel...

Yesterday around 8pm at sakuntala branch kolkata ccd i visited to have a coffee and pastry.I order for 2 regular capuchino which cost 91 each n 2 pastry which cost near about 96 each without tax.There was a add on of chocolate syrup in both coffee which cost 40 for both..So my bill amount stands Rs.414 without tax.They said 25% tax i have to pay then after tax my bill amount stands Rs.517 but the lady on the counter charged me Rs.687..She...

I was charged twice for one bill and was told it will be refunded in 24 hours. After 24 hours I emailed to center head and was told to submit the deduction sms and bill images, after submitting this I was called by CCD Area Manager now he is asking me to wait for 7 days and submit my bank statements. My complaint is against CCD that due to their faulty machines I paid double amount of money and now instead of apologizing and refunding they...