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Raptakos, Brett And Co. Ltd Complaints & Reviews

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Updated: Oct 14, 2022
Complaints 17
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6
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11
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Raptakos, Brett And Co. Ltd reviews & complaints(17)

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P
Pranav_amlani
from Rajkot, Gujarat
Oct 14, 2022
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Lactodex 2

Found flour mites and weevils 1kg pack...
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Cuteabhi
from Bengaluru, Karnataka
Aug 12, 2022
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Lactodex Premium 2

Address: Bangalore

I have been feeding my baby with Lactodex premium since he was 4 months, he is 7.5 months now. The Lactodex premium 2 batch number T22001 that we have bought this time is smelly and forms red colouration. Our baby has also fallen sick after taking it.
Could you please look in to the issue?...
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soni ydv
Jun 20, 2022
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Address: Anand

I have recently purchased lactodex follow up formula 2 from apolo pharmacy, but when i opened it i found bugs and worms in it . I have raise complaint at coustmer care nd they told me that they will call back, but still no calls received .
Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
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    Ishdev17
    from Rajim, Chhattisgarh
    Oct 5, 2021
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    Address: ishdev verma,Near post office, rajim, chhattisgarh 493885

    I ishdev verma from rajim chhattisgarh, i am using lactodex follo up formula since sep2020
    i brought a lactodex 3 on 02oct2021 from om medical rajim, but when i open it the quality of food is very poor contains moisture.
    i talked to om agency for replacement
    they told me talk to company (you).
    sir, quality of food is very bad and i am not able to use i want replacement or my money back
    Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
    These issues are there for the past thirty years. As an ex employee i have witnessed these issues thirty years back... due to lack of quality assurance coupled with poor stringent checks and balances results in...
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      krish manohar
      Aug 23, 2021
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      Address: Near shivalayam, Pedakakani

      I have order JBL flip 3 speaker with earpods and paid 1799 but received wrong product which is some Yao brand. Order no[protected]
      Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
      Getting bugs in a nutraceutucal products is quiet common. High level of quality assurance coupled with stringent checks and balances are not there. It is always a risk to buy such products. As an ex emploee of this Company i have witnessed these issues thirty years back.
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        R
        Rgsg
        Jun 25, 2021
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        I have bought 2 tins of 1kg Lactodex 1Starter formula from 1mg online store On 24th May 2021(The order Id : PO[protected])
        .I have found insects on those two packs. I am really worried bout my baby's health. I am attaching the photos of the products with Manufacturing date and batch number and also the bugs in the powder. This is really pathetic and this company is playing with infants health. Please take necessary action and do the need full.
        +5 photos
        Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
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          Himanshu Sekhar Jani
          Mar 22, 2021
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          Address: Govindpur chowk,berhmapur,ganjam ,odisha

          I purchased 3 lactodex 2 pkt.. when opened the product I see in the wrost
          +1 photos
          Mar 22, 2021
          Complaint marked as Resolved 
          I want contact with ur company
          Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
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            S
            snoel
            from Mumbai, Maharashtra
            Mar 26, 2019
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            Address: W/O RAMACHANDRAN MANIVANNAN, LIG 1/320 DEENDAYAL UPHADHAYA NAGAR, NEAR PASSPORT OFFICE SECTOR 2, Dehradun, Uttarakhand, 492010

            I purchased Lactodex 1 for my five-month-old son. Due to unavoidable reasons, he is formula milk fed baby. On 24/3/19 late night, I opened a new pack of Lactodex-1 and found it full of insects and worms. The batch number of the product is T18167 with expiry in Dec-19. The product contained many worms and insects. A complaint was made regarding the same to the manufacturer(Reptakos, Brett and Co Ltd). But we have not received any response so far from them. This is the second Lactodex-1 pack which was received in such worst condition. I have earlier purchased one Lactodex-NMW -1 pack which also contained some black particles in it. At that time I did not make any complaint on this issue. The company is playing with the lives of the babies telling that they are making baby food. It is not a simple thing to ignore.
            +2 photos
            Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
            Verified Support
            Mar 25, 2021
            Raptakos, Brett And Co. Ltd Customer Care's response
            Dear Sir,

            This complaint is of 2019 and not received by us. The consumer has to give his contact details with the product for further investigation of the product.

            We apologies for the inconvenience caused.

            Customer care wing
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              M
              Majeeshsda2
              from Bengaluru, Karnataka
              Jan 2, 2018
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              raptakos, brett & co ltd like. lactose type 1 product quality issue.

              Address: Ernakulam, Kerala, 682030

              Hi sir,
              My name is majeesh. I have been used lactose -1 type ll starter formula. On 29th dec i bought new bottle name lactodex 1-nmw. Batch number (T17018). I had enquiry with pharamacy (Medicines palace kochi.) few days later given the powder to my baby. He omitted few times. I noticed and leave. But last days his skin got some rashes with red colour. I checked with medical store. They confirmed this bottle have manufacturing defects....
              +3 photos
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              Aditi Deshpande
              from Hubli, Karnataka
              Jun 11, 2016
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              Address: Dharwad, Karnataka, 550031
              Website: www.raptakos.com/index.php/about-us/contact-us

              I have been using your milk powder - lactodex from the day my baby was born 7.5months back. I never had an issue with its quality and was very happy with the nutrition my baby was getting.

              However, in the last fortnight (Between may 28th & june 10th 2016), i have already had two bad experiences. The tins i bought are smelly, even though the expiry date is much later (One tin expires in dec 2016, the other expires in feb 2017). The first tin was bought at a private pharmaceutical agency (Manjunath drug house) & was replaced. The second tin was bought at med plus, lingaraj nagar, hubli and they are not even ready to help me out with the replacement.

              This is causing me to think about the quality of the product and am fed up with the running around it is causing me. Nobody picks the calls either, i have been trying to contact you from yesterday. If you cannot support your customers, it isn't a very good sign.

              Kindly let me know if you can help, either with a refund or replacement. I am seriously thinking of changing her milk powder, nestle seems to have better substitutes.
              Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
              Dear Madam,

              Greetings from Raptakos, Brett & Co.Ltd!

              Kindly provide contact details with phone number and also the product batch details.

              Best Regards
              Revati Mene
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                P
                prateek283
                from Delhi, Delhi
                Feb 16, 2016
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                Address: Lucknow, Uttar Pradesh, 226001

                Hello, I am currently using a threptin biscuits packed by raptakos, brett and co ltd of batch no-C150778.while eating, I found a human hair coming out from the biscuit and this shows the poor handling of product and low level of hygiene during the packing of the biscuits.i would like you to take strict actions against this as hair when swallowed can be fatal.
                +1 photos
                Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
                Verified Support
                Mar 25, 2021
                Raptakos, Brett And Co. Ltd Customer Care's response
                This complaint is 2016 and no contact details are mentioned.

                customer care wing
                Your product LACTODEX LBW contains moisture with Batch No.T16061 Expiry Date 08/2017, as told by the Doctor, which was sold to my customer on 04/03/2017 and the same has been returned to me, as the Doctor told him not to use it.Now the tin of the said product is open., so kindly tell me what to do.
                I purchased the large size tin 1 kg Threptin biscuit tin and after opening there was unusual smell. I am buying from last 25 years and faced this issue first time.I returned it to to the medical store and they sent the tin for replacement.We have contacted the company RM several times but not getting any response.
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                  S
                  sadiqmohammed
                  from Mumbai, Maharashtra
                  Feb 14, 2016
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                  Address: Mumbai City, Maharashtra, 500072

                  We bought a product of Raptakos, Brett & co.ltd (threptin diskettes), the packing of the product after opening the lid of the tin is the worst as it has got very sharp edges, when we try opening the seal the sharp foil edges cut the fingures causing a deep cut, we had cuts fr 3 times, after buying the product.Being such a costly product we donot expect the packing to be injurious and harm the customer using that product.The company must have atleast written a caution note on the tin giving the instructions about the safety while opening it.so we kindly want the company to change the packing style of the product.we are looking forward for the response of the company and assurance of the safety of the product.
                  Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
                  Raptakos, Brett & Co.Ltd! Mumbai

                  lactodex starter formula not done .1 kg spray dried aftre use loose mosan with wametinns.this problem is only 1 kg tinned.

                  Pls i
                  I, Arpita Bahety, recently brought a box of Threptin biscuits on 3rd March, 2018. On opening the sealed box found that the biscuits were all broken and also there were some kind of a greasing mark on all the wrappers. What should I do now?? Please look into this matter ASAP.
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                    avnishi
                    from Kasganj, Uttar Pradesh
                    May 12, 2015
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                    Address: Begusarai, Bihar

                    To The HR Dear sir I want to say that i am Avinash kumar from Barauni Begusarai Bihar, i had purchages your product milk lactodex lbw with batch no. T-14209, exp.03/2016 on munday 5/12/2015, problem is that when i had open it i got a bed smell and when i dissolve in water do not dissolve properly. just like as a precipitate ovserve, and when i back to retailer to tell about it. he just said its not my folt Avinash kumar
                    Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
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                      praviniya
                      from Ahmedabad, Gujarat
                      Sep 7, 2014
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                      Address: Ahmedabad, Gujarat

                      i boutht lactodex 1 on 27auguest and its expiry date is octomber2014. when i opened it very bad smell is coming from that how can i give this to my 4month aged baby, i already complained three times but no any single reply got from u please change me the tin because i m not satisfied with your product and with u plz reply me positively thanks
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        surjit debnath
                        from alwar, Rajasthan
                        Mar 10, 2014
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                        Address: Alwar, Rajasthan

                        Dear sir my pf ac no is mhbam[protected]. I HAD LEFT JOB IN MARCH2012.but my pf is not received.kindly contact on my moble no [protected] or [protected].thanks surjit ashutosh debnath
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          shailesh pandey
                          from Delhi, Delhi
                          Sep 15, 2012
                          Resolved
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                          Resolved

                          Sir,
                          I am shailesh kumar pandey, i live in varanasi.
                          I was employee of raptakos brett & co. Ltd from 7 march 2005 to 2nd may 2011. My employee code is 06946.
                          I left d organisation on 2nd may 2011. Company has done my full & final settlement.
                          In april 2012 i have sent my pf settelment form to company. And till date i did not get my pf amount. And i am sure it has been delayed from company side.
                          My pf no mh/ban/1067/7936.
                          So please do needful to get my pf amount as soon as possible.

                          From
                          Shailesh kumar pandey
                          M, m, 7 purani chungi,
                          Shivpur, varanasi
                          221003
                          Mo.No. [protected]
                          Email- [protected]@gmail.Com
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            A
                            A ASHOK KUMAR
                            from Chennai, Tamil Nadu
                            Oct 7, 2009
                            Resolved
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                            Resolved

                            I am apply for my PF, What is my PF status, I am apply for PF before 1 year, But, no more result for me, Pls verify my PF. My PF No is MH/1067/8016
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear sir,
                            my name is zakir hussain kazi.and my pf no. is KN 45051/84.
                            I would request to give my status its urgent...
                            Dear Sir,
                            Myself Rehankhan i have resigned from the company on 5th June 09 . and applied for PF withdrawl on 31st july 09 sent pf form duly filled to HO. Pl let meknow its status. My P F no is MH/1067/3521
                            Thanking you,
                            Regards,
                            Rehan Khan
                            Dear sir,
                            my name is BALWAN SINGH & my PF no is MH/1067/7774.I have resigned from the company 21st sep 2006
                            now i want widraw my PF .plz let me know its status.
                            Thanks
                            Regards
                            BALWAN SINGH
                            [protected]
                            DEAR SIR,
                            MY SELF BALVAN SINGH & MY PF NO IS MH/1067/7774.I HAVE LEFT THE COMPANY 21ST SEP 06.
                            NOW I WANT WIDRAW MY PF, SO PLZ LET ME KNOW ITS STATUS.
                            THANKING YOU,
                            REGDS
                            BALVAN SINGH
                            [protected]@rediffmail.com
                            DEAR SIR,
                            MY SELF ANURAG SINGH & MY PF NO IS MH/1067/8438.I HAVE LEFT THE COMPANY YEAR JAN 2009. MY SALARY SLIP TICKET NO[protected].
                            NOW I WANT TO WIDRAW MY PF, SO PLZ LET ME KNOW ITS STATUS.
                            THANKING YOU,
                            REGDS
                            ANURAG SINGH
                            DEAR SIR,
                            MY SELF ANURAG SINGH & MY PF NO IS MH/1067/8438.I HAVE LEFT THE COMPANY YEAR JAN 2008. MY SALARY SLIP TICKET NO[protected].
                            NOW I WANT TO WIDRAW MY PF, SO PLZ LET ME KNOW ITS STATUS.
                            THANKING YOU,
                            REGDS
                            ANURAG SINGH
                            COMTACT:[protected]
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