Cakesportal.com — Payment not received

Hello Team,
I have ordered a cake on 31 Jan 2021, my order no is 9178, of Rs. 449, instead of deliver my order cake portal team asking me extra delivery charges of Rs. 230/- . which i have denied.

other movement i got mail from cake portal's team member Mr. Jatin, who express his regret and promised me that his team will refund my whole amount Rs. 449 in 7 working days.

Now 18 days over and still i didnot get my amount.

I want my hard earned money return.

Regards,
Raksha Narola
Order no. 9178
Amount - Rs. 449
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I made a order on cakesportal on 16th sep 2021 and my order no is #29100 of ₹ 648 but agin they charged extra for delivery and that also I paid i.e ₹ 140 but neither the order delivered nor refund been paid. According to them refund should be done within 7days but still nothing is done .
After mailing them so many times that remained unanswered till today, I m here, plz help
Such a fraud company this, its not only me but many are cheated yet

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