Calcutta Electric Supply Corporation [CESC] — Asking for payment of some other house bill on me and harassing during covid

Address:

159 B Block Bangur Avenue Kol-54

Hi Sir/Madam,

The officers at the physical office (Outstanding department) at Shyambazar Kolkata office are harassing us mentally by stating that someone called Ramgopal Poddar has not made electric payment 3-4 years back who lived at our address at some other flat on 3rd floor which is not at all associated with us (We live on the 4th floor). The outstanding department has acknowledged that we are not the same person.

The outstanding department is saying we have to sort their mess (corona or no corona) and pay them 20000 rupees that the person owed to CESC.

They are not allowing us to pay our part of the bill and the person present on the counter is saying that he will harass us and do what we can.

This is really difficult for me and family as they are threatening to cut the power as well. My dad was on oxygen concentrator for the month for safety measures as advised by Our doctor. Please help me.

I asked for the officers at outstanding department name but he is not saying his name.

I don’t have that much money to spare for these things as I have paid enough for medicines this month already.

Inspire of the ailment we visited Shyambazar again and again by the members of office are not helping.

Looking forward for your help. Please tell them to not threaten to cut my power and sort their billing related mess on their own

Customer ID: [protected]
Bill No: [protected]