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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Updated: Sep 3, 2025
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Calcutta Electric Supply Corporation [CESC] reviews & complaints page 108

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S
sanjib kumar
Jan 12, 2014
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Address: Kolkata, West Bengal

Respected sir, I am to bring into light of your knowledge that Rajesh Kumar Shaw is not related to us and this residential address is not same to us and he is not staying our flat and I would like to say that my consumer no and Rajesh kumar Shaw consumer no is not same which are given below- SANJIB KUMAR GHOSAL CONSUMER NO-[protected] METER NO- 3890246 RAJESH KUMAR SHAW CONSUMER NO-[protected] METER NO- 4101741 Although electrical bills in the name of Rajesh Kumar Shaw come to our address which is Asha palace, Second floor, Room no-07, Kolkata-90. We are not legally liable to pay his electrical bill Rs 4377/- which has been sent already at our address dated on 27/09/13. But I am getting a very high excess electricity bill dated on December 2013. Because they put on his bill on my electricity bill total as Rs 4790/-. Sothat I want to CESC office to speak about Rajesh kumar Shaw’s bill and what they told to pay according his bill and your bills also. We could not help you because his address is same. I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest. Waiting for your immediate action. Thanking you Yours faithfully, SANJIB KUMAR GHOSAL Asha palace, Second floor, Room no-07, Kolkata-90. HP:- [protected]
+2 photos
Aug 14, 2020
Complaint marked as Resolved 

CESC (Calcutta Electric Supply Corporation) — Over billing

For a long time I am suffering from overbilling. I have complained several times.The overbilling is due to the faulty meter, I think. But you have not given any reply or have taken any action to change the meter. My consumer no. is [protected]
Array

Matter of unfair excess billing - Comment #1917915 - Image #0
Matter of unfair excess billing - Comment #1917915 - Image #1

CESC (Calcutta Electric Supply Corporation) — Online Bill payment

In last 2/3 months, it is not possible to pay electricity bill on line vide credit card. Do you have any problem in your website? Please confirm. Consumer ID: [protected] Esha Mukherjee South City Garden 61, B L Saha Road, Kolkata- 700053 M. [protected]

CESC (Calcutta Electric Supply Corporation) — Extremely low voltage

please note that we are facing regular issues with extreme low voltage. this is highly inconvenient to the extent that most appliances are not functioning properly. please help as soon as possible. Regards, Sayan Dey/ Gitimoy Dey([protected]) address: 36 Naskar para Road kolkata 700041, abantika

CESC (Calcutta Electric Supply Corporation) — Application for 440 volts for domestic purpose

I have total 3 meters and want to apply 440 volts for domestic purpose. Consumer nos. are 1. Consumer No. [protected] 2. Consumer no. [protected] 3. Consumer no. [protected] Kindly guide me accordingly. My email id : [protected]@hpcl.co.in
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    manojnandi3
    from Bengaluru, Karnataka
    Dec 25, 2013
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    Address: Kolkata, West Bengal

    Dear Sir Ref: Consumer No. [protected] Sub: Correction of Name I Mr. MANOJ KUMAR NANDI request your goodself to rectify my name and address in your records as mentioned below:- CORRECT NAME : MANOJ KUMAR NANDI 2ND FLOOR; FLAT-B3 JEET PLAZA PHASE-II 450 MADURDAHA KOLKATA-700107 Requesting you to rectify my name in your record and do the needful. Regards Manoj Kumar Nandi
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      Santoshkumar Talapatra
      from Kokrajhar, Assam
      Dec 18, 2013
      Resolved
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      This is regarding excessive charge for electricity consumption bill for the month of September, 2013.My consumer number is [protected] in the premises at this address;Santosh Kumar Talapatra, 1st.FloorFlat 2/D, 58 Padma Pukur Road, Ambagan, Kolkata- 700079 LP.102/10.You will kindly note that preceeding the month of Sept.2013 the bill raised by the company was very compared to the earlier bills.This is so because for several months now we have been out of town and it still continues to be so. Against this fact the exhorbitant charge shown in the bill needs to be looked into and corrective measures be initiated by adjusting the excess charges so levied in the following month.However, as is the procedure the payment of the bill amounting to Rs.2340/-has already been paid on[protected]. You may like to do the needful at your earliest convenience.
      Aug 14, 2020
      Complaint marked as Resolved 
      THIS IS TO INFORM YOU THAT EXCESSIVE AMOUNT CHARGES FOR THE MONTH OF JULY 2014.MY CONSUMER NUMBER IS - [protected] IN THE PREMISES AT THIS ADDRESS - ASHIMA DAS, LP.31/4/3 3 NO SURYASEN NAGAR, KHARADAHA, 24 PGS NORTH-743155.MY LAST 6 MONTHS CONSUMPTION ARE 114, 156, 198, 137, 138 UNITS RESPECTEVILY.BUT FOR THE MONTH OF JULY CONSUMPTION IS 364 UNITS ...I.E. TOTALLY WRONGLY UPDATED WITH YOUR BASE.MY LAST MONTH DUE DATE IS[protected].AND MY LAST MONTH PAYMENT DATE IS 31-JULY 2014 AMOUNT RS 1650/-.AND READING DATE IS 31-JULY 2014.MY JULY MONTH BILL IS 2420/-.WHICH IS TOTALLY WRONG.I CALLED BACK TO NORTH SUBURBAN REGIONAL OFFICE[protected].THEY ARE UNABLE TO RESOLVE THE ISSUE.THEN I GOT A MESSAAGE FROM CESC THAT 1120/- AMOUNTED BILL GENERATED AND THE COURIER BOSE SE3RVICESC WILL DELIVER THE BILL FOR THE MONTH OF JULY.I AM TOTALLY CONFUSED ABOUT THE MATTER.PLEASE SOLVE THE ISSE ASAP AND SEND THE CORRECT BILL FOR THE MONTH OF JULY...further communication please call me - [protected] and my mail id is [protected]@gmail.com
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        S
        sranj95
        from Chittaranjan, West Bengal
        Dec 17, 2013
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        Address: Kolkata, West Bengal

        Dear Sir/Madam,

        I, Ranjit Kumar Sahoo am staying in a rented apartment in Bangur Avenue, kolkata. My land lord's CESE electric

        consumer number :[protected].
        For the month of SEPT2013, I have received electric bill amount Rs.851.00. I was not at home for whole SEpt2013 month

        and when I saw this bill, I wrote a mail to these mail ID's regarding the same on 18/oct/2013

        [protected]@rp-sg.in,
        [protected]@rp-sg.in

        I had paid the amount in order not to be penalty.

        On 23/Oct/2013, I had received a mail from Mr.B. Mukherjee (Dy. Manager(Com) North Regional Office, CESC Limited) with

        this message :

        "Please do not pay the September/2013 A/c bill as we are arranging to CANCEL the same. The bill has been raised on

        estimated consumption as due to rains/water-logging, the meter-reading could not be obtained."

        Then immediately I replied to him (B. Mukherjee) regarding the same and also he replied with :

        "Kindly note that your payment will get credited in your bill and therefore will get adjusted with subsequent

        bill/bills."

        Now the Nov2013 bill has generated without any adjustment done (Rs.1200.00). I sent mail on 17/nov/2013 to same above

        mentioned mail IDs requesting to do the required adjustments. But since then there is no reply to my e-mails. They are

        knowingly not replying to my mail, not sure why. I had sent several follow up emails, but no response from them. This time also I have paid the full amount.

        But now I have decided not to pay any amount for next DEC2013 bills until my OCT2013 bill is adjusted.

        Request you to please help me on this. CESE seems tired to harass me here,

        Regards,
        Ranjit Kumar Sahoo
        +91-[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          kishan kumar shaw
          from Kolkata, West Bengal
          Nov 29, 2013
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          Consumer no. [protected]. I paid the cable shifting cost to cesc but one naresh shaw submit a letter to cesc of objection but he do not have right for making objection. I also send letter with document of my personnel property but cesc not yet been sending any person for inspection and i paid masd bill of Rs. 9077. The condition of meter box is very bad any time accident will occur. Pls help us. Thanks. Anil shaw. Mob- [protected].
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            apupaul
            from Kolkata, West Bengal
            Nov 28, 2013
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            IRREGULAR OF METER UNIT RUNNING

            To
            TheChief.Engineer
            C.E.S.C
            Kolkata Dt: 27/11/2013

            Sir,
            Sub: COMPLAIN FOR METER UNIT

            This is to bring to your kind notice that I this consumer no. [protected] of cesc would like to inform you about your billing amount and meter read units which are automatically and increasing gradually from this months[October-2013]. No power consumable equipments being added to my house and usage...
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            S
            Suchismita Bhattacharjee
            from Kolkata, West Bengal
            Nov 21, 2013
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            Address: Kolkata, West Bengal

            TO The Grievance Redressal Officers CESC Limited Dear Sir, Ref: Consumer No.[protected] Sub: Correction of address I Mr. MRITTYUNJOY BHATTACHARJEE request your goodself to rectify my address in your records as mentioned below:- Mrittyunjoy Bhattacharjee 2nd Floor N/E Flat-08 37D, SEVEN TANKS LANE, KOLKATA-700030 Request you to rectify my address in your record and do the needful at your earliest.If you require any supporting document, please inform me. I will coordinate accordingly. Thanking You. Regards Mrittyunjoy Bhattacharjee
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              E
              eicharitytrust
              from Kolkata, West Bengal
              Nov 19, 2013
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              Address: Kolkata, West Bengal

              Sub: Application for consideration of Electricity Bill of Consumer No. [protected] for the month of October 2013 The above Consumer No. [protected] is of Mary Cooper Home a Unit of The East India Charitable Trust a home for aged people. The average bill per month is approximately Rs.15000/- for 1700 units. However in the month of October we received a bill of Rs.52, 770/- for 6019 units but there was no extra-ordinary consumption in the month to raise the consumption units. We have paid the bill in a situation of huge financial distress and hence this is an appeal to you to look into the matter at the earliest, considering the noble activity of our organization so that we can get justification. Expecting to hear from you soon. Thanking you, Yours faithfully, JUDE ST. MARTIN SUPERINTENDENT MARY COOPER HOME 4/2, Diamond Harbour Road Kolkata – 700 023 Mobile No. [protected] EMAIL - [protected]@yahoo.co.in
              Aug 14, 2020
              Complaint marked as Resolved 
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                P
                Pabitra Kumar Maity
                from Kaliyaganj, West Bengal
                Nov 18, 2013
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                Address: Kolkata, West Bengal

                Ref : Acknowledgement Slip No 194183 Dt 23.10.13. Dear Sir, I Pabitra Kumar Maity Cons No - [protected] submited an application on 23.10.13 with above mentioned acknowledgement slip No- 194183 for correction of my name as Pabitra Kumar Maity from Pabitra Maity & introduction of Flat Name in the address as "SOMWRITA APARTMENT" Following documents were submitted along with the application in support of correct name & address. 1) Copy of PAN Card. 2) Copy of Passport. 3) Copy of Pass Book SBBJ. 4) Copy of KMC Tax Receipt. 5) Copy of Indane Gas delivery receipt. Requested for necessary rectification in record & to do the needful With regards. Pabitra Kumar Maity [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  indranirr
                  from Mumbai, Maharashtra
                  Nov 16, 2013
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                  Address: Kolkata, West Bengal

                  To The Regional Manager 6, Mandeville Gardens Kolkata Sub : Request for checking our electric meter as it shows continuous much higher consumed units as expected / as used Consumer no : [protected] Address : Subrata Biswas, 2/25 Naktala, LP 131/6, Kolkata 700 047 Dear Sir/ Madam We would request you to check our meter as there may be some fault for which our consumed unit shows much higher. Thanking you Yours faithfully Subrata Biswas
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    amrikbhat
                    from Kolkata, West Bengal
                    Nov 8, 2013
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                    Address: Hooghly, West Bengal

                    I try to use my credit card for paying my CESC bill but after putting my Master Card Verification Password appear a error massage "SORRY YOUR PAYMENT WAS NOT SUCCESSFUL" I already discuss with my Axis Bank representative regarding that issue but they are tell me this problem is CESC server problem and they suggest me to contact CESC. Please tell me how to pay this bill using my Credit Card Otherwise I have no any options for pay this bill. Consumer No :- [protected]
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    They have No Rating most br. & 3rd class...
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                      A
                      alokeshkolkata
                      from Mumbai, Maharashtra
                      Oct 26, 2013
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                      Dear Sir, I am a CESC consumer. My Consumer ID is [protected]. On Dated 19/10/2013 I had launched two complains regarding “the non availability of advance payment endorsement in Sept 2013 “ and “Exorbitant electricity charges “ via docket no :191013/[protected]/191013 and Serial No :19/10/13/147501. Please let me the know the action taken from your side in this direction so far or the current progress regarding this matter. Waiting for your kind reply…
                      CESC customer support has been notified about the posted complaint.
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                        maheshoberoi
                        from Mumbai, Maharashtra
                        Oct 3, 2013
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                        Address: Kolkata, West Bengal

                        I am unable to download your current electricity ( consumer ) bill for September 2013, in your CESC Ltd website . As I wish to make payment by cash, please advise how I could receive your bill immediately ( soft or hard copy ) for making cash payment . Regards, On Prokash Oberoi Consumer no. [protected] Kolkata South
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I am unable to download your Electricity ( consumer ) bill for September 2013 in your CESC website, for making immediate cash payment .
                        Please advise how I could receive your bill ( soft or hard copy ) immediately so I could make the cash payment .

                        Regards,
                        Mahesh Oberoi
                        Consumer no. [protected]
                        Kolkata South
                        I am unable to download your Electricity ( consumer ) bill for October 2013 in your CESC website, for making immediate cash payment .
                        Please advise how I could receive your bill ( soft or hard copy ) immediately so I could make the cash payment .

                        Regards,
                        Amitabha Chowdhury
                        Consumer no. [protected]
                        Howrah South

                        CESC (Calcutta Electric Supply Corporation) — advance payment of electric bill

                        i pay the electricity bill of march 2015, twice through net banking by mistake, is it adjust in April 2015 billing amount or, I will have to pay the amount ? please reply me as soon as possible
                        Please do not send me e-bill from this month May-2017 and on words of customer ID [protected]and Consumer No.[protected] due to unavoidable circumstances. I will be highly oblige if take necessary action from your end immediately.


                        Y/F

                        [protected]@yahoo.com
                        I love and like the management of CESC.The net work of CESC is always very nice.I am a Ex. employ of WBSEDCL.
                        At the moment I have no information regarding the coments.
                        my custormar id is [protected] and consumar no [protected] i have e-bill registration .please cancel it and send my bill soft or hard copy by curiour at my house.

                        regards
                        subhas chatterjee
                        [protected]@gmail.com
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                          aamitakash
                          from Chennai, Tamil Nadu
                          Sep 26, 2013
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                          SUB. : REPLACEMENT OF METER

                          Respected Sir, This is to inform you that the electric bill of consumer no[protected] is very high from last 9 months .I do not use electricity during the day, only minimum use in the evening.So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. meter no 3337300. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks,...
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                          deb prasad jana
                          from india, West Bengal
                          Jun 3, 2013
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                          Address: South 24 Parganas, West Bengal

                          CESC - CHANGE OF BILLING ADDRESS

                          Jun.03/06/2013

                          dear sir,
                          I want to change my CESC billing address to as below,
                          DEB PRASAD JANA
                          SONAMUKHI ROAD
                          NASKARPARA BYE LANE
                          P.O-SARSUNA
                          KOLKATA- 700061
                          My consumer no-[protected], LP No-211/12/15/1, present account address-
                          20/3,SONAMUKHI ROAD
                          NASKARPARA BYE LANE
                          KOLKATA 700061.
                          account is with-Mr DEB PRASAD JANA
                          please do this at the earliest as i am finding it difficult to pay my bill monthly.
                          Thank you.

                          Billing — Billing Address Change

                          My Present Billing Address is C/o Jorhat Diesels (P) Ltd. Room No. 44, 20 B, British Indian Street, Kolkata - 700069.
                          Kindly Change it to my Residence Address :- 23, Kabir Road, Kolkata 700026.

                          I have recieved my previous two bills at this address which I have paid promptly.

                          Please also in future if possible send the bills via e-mail at this address i.e. rajen.[protected]@rediffmail.com.

                          (Rajen Agarwalla)
                          dear sir
                          iam registor to airtel web pages not received possward no
                          Dear Sir/Madam,
                          The CESC Electricity consumption bill is now a vital documents for proofing address.The address in my bill is correct but not in a sequence. Kindly do the needful correction for its betterment.
                          Modified address will be----
                          TAPASI GHOSH
                          17 B.T.ROAD; "RATNODEEP APARTMENT"
                          BLOCK- A, FLAT NO.- C/5
                          KOLKATA - 700056
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                            shvkdatta
                            from Kolkata, West Bengal
                            May 31, 2013
                            Resolved
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                            I , Mr. Shouvik Datta, son of Mr. Aloke Kumar Datta, residing at 31, A Prasanna Naskar Lane Kolkata 700039 had made applications for a new meter two times but it was rejected on both the occasions. When I went to meet the district engineer (south)personally for making an appeal to sanction a new meter, I was restricted two times by the person in the inquiry counter without any proper cause.My application reference number is 08/06648/13(35).
                            I would be highly obliged if you kindly look into this matter and take the necessary steps.


                            Yours Sincerely,
                            Shouvik Datta
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            applying new meter — reject application of new meter

                            i have submitted application for new connection on december 2008. i submitted application two times for address confirmation. Letter was signed by MLA but NDPL refuse it.
                            Plz take necessary action as soon as possible. My request no. is [protected].

                            New Electrical Meter — Application for New Electrical Meter

                            from :
                            Vinayak Ramchandra Salokhe
                            Hasur Kurd,
                            Taluka Kagal
                            Dist. Kolhapur
                            Mobile No. [protected]
                            Dated :12.8.2009

                            To,
                            Consumer complaints Forum


                            To,
                            M.S.E.D. Co. Ltd.
                            O & M.S. /On Murgud
                            Dist. Kolhapur
                            Dear Sir,
                            Sub : Application for New Electrical Meter
                            Ref : Application No. 25/[protected] dated 17.6.2009

                            With reference to above please note that since 17.6.2009 my self and my wife is following up with your office at senapati-Kapshi for new Electric meter for House but same how your office is not supply at.

                            Please do the need full in above matter.
                            Thanking you
                            Yours faithfully
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                              Satyabrata nayak dardia
                              from Mumbai, Maharashtra
                              Apr 21, 2013
                              Resolved
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                              Address: Jagatsinghapur, Odisha

                              Dear sir
                              My self Satyabrata Nayak . Dardia ,Potanai . My complain is my father is a consumer of cesco . In cesco there was big problem in bill . My father update all bill in time but in last two month billing amount is not compare with my meter unit .please help because my family is poor family .[protected].
                              If any query please call me this no. Our electric office is kujang .
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              My 92 year old mother lives in Talegaon Dabhade, near Pune. She always pays her electricity bills well before the due date and has receipts for the past 6 yrs to prove it. Her bills have never exceeded Rs 450 in all of the six years. In March 2013 she did not get her bill, and was told that they didn't send her a bill because there was a credit of Rs 300 on her account. In April 2013 she gets a bill for Rs9, 000 ! They did the exact same thing to my brother some years ago, only his bill was Rs 36, 000. My 76 year old brother has been to the MSEB office several times ever since my mother got this bill to straighten this out but every time the official in charge is out. Each time he has waited for at least forty minutes and then returned home in disgust. He is a heart patient, has had a stroke and can barely walk. Because someone in that office is careless and incompetent, the public must pay the price. The officials are rude and arrogant and I am told the only way to resolve this outrageous situation is to ' know ' someone there. Someone needs to be sacked with immediate effect there and I hope it is soon. I live in the U.S and I can't do anything from here. Would appreciate any help.
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                                M
                                mahoque
                                from Mumbai, Maharashtra
                                Apr 14, 2013
                                Resolved
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                                Resolved

                                Address: Khordha, Odisha

                                Dear sir,
                                I am a customer of CESCO (electricity board) ,Khurda division, Odisha. We Installed our meter in Nov-2004 and we are being charged our Meter rent from that time to till date(March-2013).Till today we have already paid Rs.1680 as Meter rent and Rs.1000 paid at the time of installation to the staff.As per the rule that deduction will happen till the meter cost of that time.but i already paid too much and am getting bill with this meter rent also.
                                So now my request is to pls verify my Consumer a.c and pls deduct the excess paid amount from my current bill.

                                Consumer Number :04081342
                                Consumer Name : Zamila Begum
                                Address : Kerang,Khurda,Odisha
                                Pin:752055
                                Electricity division : khurda.

                                Thanks n Regards
                                M.A Hoque
                                (Son of Mrs.Zamila Begum)
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                CESCO — Not clearing the extra arior

                                We Mr. Maheswar panigrahi s/o-Anand at/po-kokalaba,dist-cuttack taking electricity but using current very low because my mother is traditional so meter reader doing minimum charge but after compl. minimum chages with drw but the arear of extra chrge they are not with draw now.
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                                  A
                                  aniruddha124
                                  from Bengaluru, Karnataka
                                  Mar 27, 2013
                                  Resolved
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                                  Address: West Bengal

                                  This is in regards to Calcutta state electric supply, CESC. Our consumer id [protected]. I am writing this email on behalf of my parents who are honest and senior citizens of this nation and are being harassed by CESC. Yesterday 26th March 2012 some people from CESC came and sealed our meter saying the meter is in a tilted position and not straight.
                                  All this was done without any intimidation and even my parents not being there on the scene. They just left a notice saying “we want to check the meter”. Is this fair that people just disconnect power without notice or any explanation? My parents are more than 60 years old and we are staying here for a long time and there have never ever been any issues. I am trying to understand as to why this was done and the consumer not informed. To top all this today 27th March 2013 is a holiday in Kolkata and so in this heat my house would be out of power for more than 48 hours and that too without any fault of ours. My mother with the assistance of some of our neighbors had gone to CESC’s office and they asked her to come after holi and pay a fine for reasons unknown to us. We are in distress and seems like without paying the fine we would not get the power connection back.
                                  Please look into this issue as soon as possible.
                                  Looking forward to your kind cooperation.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    M
                                    maitrayee_dasgupta
                                    from Mumbai, Maharashtra
                                    Mar 19, 2013
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                                    Address: South 24 Parganas, West Bengal

                                    TO WHOM IT MAY CONCERN,
                                    SIR,
                                    WITH DUE RESPECT I WOULD HEREBY INFORM YOU THAT RECENTLY A POLE OF CESC FOR TRANSFORMER HAS BEEN CONSTRUCTED IN CLOSE PROXIMITY OF MY HOUSE FOR WHICH I AM FEELING VERY MUCH UNSAFE.THE TRANSFORMER HAS NOT BEEN PLACED YET. I SHALL HEREBY REQUEST YOU NOT TO PLACE THE TRANSFORMER OVER HERE.I SHALL BE HIGHLY OBLIGED IF YOU KINDLY TAKE NECESSARY ACTION AS SOON AS POSSIBLE AND INTIMATE ME SOON IF POSSIBLE.
                                    THANKING YOU,
                                    YOURS FAITHFULLY,
                                    ELA DASGUPTA
                                    180/5,B.C ROAD ,KOL-61
                                    LP-52/35/13/2
                                    COSUMER NO. [protected]
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