Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear Sir This is regarding my bill for February 2014 . The bill amount is more than 8000 Rupees . Where as for past many years the bill has never exceeded 2000 Rupees . There must surely be a mistake regarding the meter reading . Please recheck and oblige. Consumer No [protected] 11 lindsay street Kolkata E Mail : [protected]@rediffmail.com

Dear Sir This is with reference to the consumer no [protected], for supply at 32 metclafe street, sir i beg to request you that i have received a wrong bill of a very high amount, which is due to clerical mistake or erroneous billing, the place is a small godown of 50 sq ft, which we hardly open once in 3-4 months. You can check from the billing history to checj the genuineness of my complaint. I was out of city and have just received the disconnection notice, Sir I am paying the electricity bill before the due date for the last so many years. I would request you to kindly take urgent action and rectify this error Regards Prahlad singh jaggi [protected]

with ref. to your letter bearing no.05/18324/13 it is stated that in spite of all effort made by myself, the meter bearing consumer no, [protected], has not been shiffted as yet. you are therefore requested to look into the matter and solve the problem as early as possible. BIKAS RAY MOB:[protected]

Consumer name Prabir Chakraborty Consumer No. [protected] Premises- 17/1/17A, Jadavpur Central Road, Kolkata- 700032 To D.R.O CESC, Since July 2013 i am not using my above meter service due to my staying another place. On July 2013 my unit consumption correctly was shown as nil. Surprisingly in the month of August it showed in CESC bill as 560 unit which was absurd. My meter's display board at that time was not displayed anything. i lodged complaint before CESC having docket no. 230913/[protected] dated 23.9.2013. no response received by me. Thereafter upto December my bill is being sending with huge amount. Till December it comes upto 9160 and i was unable to pay that huge wrong bill. After several visits CESC representatives did not pay any heed to my case. CESC in the meantime on January 2014 CESC persons disconnected my said defective meter and now I am in painful situation without electricity also not being able to reside in my premises for that. CESC is not restoring my connection by changing disputed meter and correcting my bill.

Sir,
This is for your concern that the above mentioned MA BILL has already been paid on 21/02/2014 &; the follow up inspection also completed within next two days but it is ridiculous to me that till the date (11/03/2014) no efforts shown to me for the above mentioned matter. Please do something immediately regarding this matter.
THANKS
BISWANATH MISRA
MOB.NO. [protected]

We the inhabitants of Debai Pukur Road of Hindmotor Zone at Hooghly Distict get irregular service of Street Lights near Debai Pukur. It is very unsafe as well as trouble-some to move during late evening and night due to complete darkness. We therefore request the concerned authorities of CESC to take proper care and repair the Street Lights all around the Debai Pukur.as early as possible. Thanking You. Regards, Nilanjan Sengupta CESC Consumer No. [protected]. PIN-712233

Hi, In a recent development in our area in Santoshpur area, Kolkata-75 there has been a regular power cut that is happening from 11AM to 5PM daily due to some kind of maintenance work. In this day and age it is unbelievable that CESC has to put an entire area under no power status to do maintenance. This is highly unacceptable. Please see to it that the maintenance is done without disrupting normal life for a large number of days

The October 2013 CESC bill no.[protected] was Rs.1060.00. I paid the bill, through Credit Card on 30.11.2013 vide Transaction Reference Number.531374. This bill was also paid from my Bank on 25.11.2013 as seen from the pass-book.Rs1049.00 & was credited to [protected] CESC, Kolkata.. THUS, DOUBLE PAYMENT WAS MADE FOR THE OCTOBER 2013 BILL. The next bill for November 2013 was for Rs.854.00 and the bill number was [protected]. The November 2013 bill had a comment "Please do not pay this bill". I want to know was the above an adjustment of the extra payment made for the month of October 2013? If so, then the balance of Rs.1049.00 less Rs.854.00 i.e.Rs.195.00 is yet to be adjusted. May I know how this Rs.195.00 will be adjusted? With warm regards, Debasish Bard

Please note that I had applied for transfer of light post from my house entrance on 3rd May, 2012 and your representative visited but till date you have not taken any steps to transfer. Once again I am requesting you to take initiative to transfer the light post No. 1/7/D/1 at your earliest. Regards Ananda Mohan Dey, 67/5, College Road, Howrah - 711 103.

Dear Sir,

Consumer no - [protected]
Name - ASHIM KARMAKAR
Address - 60 Shyamnagar Road, Kolkata - 700 055
LP.67/9/11


I had paid December 2013 bill through online of Rs.138 vide Transaction reference no 6355319 dt 27/01/2014.
But "DISCONNECTION NOTICE" showing in January 2014.

Kindly confirm what is the reason

Dear Sir, This is to bring to your notice that Digital Meter installed for my flat is faulty and it's reading for number o[censored]nits is running almost double what it was about 9 months ago. Every month I am getting almost double consumption o[censored]nits whereas I am using the electricity the same way I was doing for last four to five years. I earnestly request you to checkup the Digital Meter for consumer no-[protected] in Patuli and change it with a new meter. Thanks and Regards, Allahabad Bank Consumer No-[protected]

I am complaining for overbilling for a long time, Probably it is due to the faulty old type meter ( not digital ). My consumer no. is [protected]. Please solve my problem as soon as possible by changing the old faulty meter. SUBRATA MUKHERJEE ASHOKA APARTMENT 2ND. FLOOR, 3/1, AMBIKA KUNDU LANE, HOWRAH-711104

To The District Engineer, C.E.S.C 19.01.2014 Kolkata Sub : Disturbing sound from transformer Madam, With due respect, I would inform you hereby that the transformer by the side of my house is still making disturbing sound continuously.In this respect I had given you a letter dated 27.12.13 but till this time no one has turned up to lessen the sound of the transformer.Moreover I had a phone call from the number 24017603 on 1.1.14 at 6.15 p.m, someone calling from C.E.S.C to tell that nothing can be done to lessen the sound of the transformer and the person added to say that all such transformers all over Kolkata make such sounds only.Later when we called back at the same number the person did not respond any more and we could not know his identity. On the contrary of his information I have personally observed many such transformers in and around my locality which do not make any sound at all (eg.transformer in Paris Para-beside LP 122/8/0 opposite to flat SONAR HARIN, HO CHI MIN SARANI, transformer in Sanjib Pally etc.)or negligible sound with respect to the one by the side of my house. I am getting much disturbed due to continuous noise from the transformer(Becharam Chatterjee Road) by the side of my house(beside LP 52/35/13/2)especially in night and in early morning. I shall be highly obliged if you kindly do the needful for reducing the volume of the transformer as early as possible. Thanking you, Yours faithfully Ela Dasgupta consumer no. [protected] 180/5 B.C.Road, Kol-61 LP 52/35/13/2

Respected sir, I am to bring into light of your knowledge that Rajesh Kumar Shaw is not related to us and this residential address is not same to us and he is not staying our flat and I would like to say that my consumer no and Rajesh kumar Shaw consumer no is not same which are given below- SANJIB KUMAR GHOSAL CONSUMER NO-[protected] METER NO- 3890246 RAJESH KUMAR SHAW CONSUMER NO-[protected] METER NO- 4101741 Although electrical bills in the name of Rajesh Kumar Shaw come to our address which is Asha palace, Second floor, Room no-07, Kolkata-90. We are not legally liable to pay his electrical bill Rs 4377/- which has been sent already at our address dated on 27/09/13. But I am getting a very high excess electricity bill dated on December 2013. Because they put on his bill on my electricity bill total as Rs 4790/-. Sothat I want to CESC office to speak about Rajesh kumar Shaw’s bill and what they told to pay according his bill and your bills also. We could not help you because his address is same. I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest. Waiting for your immediate action. Thanking you Yours faithfully, SANJIB KUMAR GHOSAL Asha palace, Second floor, Room no-07, Kolkata-90. HP:- [protected]

Dear Sir Ref: Consumer No. [protected] Sub: Correction of Name I Mr. MANOJ KUMAR NANDI request your goodself to rectify my name and address in your records as mentioned below:- CORRECT NAME : MANOJ KUMAR NANDI 2ND FLOOR; FLAT-B3 JEET PLAZA PHASE-II 450 MADURDAHA KOLKATA-700107 Requesting you to rectify my name in your record and do the needful. Regards Manoj Kumar Nandi

This is regarding excessive charge for electricity consumption bill for the month of September, 2013.My consumer number is [protected] in the premises at this address;Santosh Kumar Talapatra, 1st.FloorFlat 2/D, 58 Padma Pukur Road, Ambagan, Kolkata- 700079 LP.102/10.You will kindly note that preceeding the month of Sept.2013 the bill raised by the company was very compared to the earlier bills.This is so because for several months now we have been out of town and it still continues to be so. Against this fact the exhorbitant charge shown in the bill needs to be looked into and corrective measures be initiated by adjusting the excess charges so levied in the following month.However, as is the procedure the payment of the bill amounting to Rs.2340/-has already been paid on[protected]. You may like to do the needful at your earliest convenience.

Dear Sir/Madam,

I, Ranjit Kumar Sahoo am staying in a rented apartment in Bangur Avenue, kolkata. My land lord's CESE electric

consumer number :[protected].
For the month of SEPT2013, I have received electric bill amount Rs.851.00. I was not at home for whole SEpt2013 month

and when I saw this bill, I wrote a mail to these mail ID's regarding the same on 18/oct/2013

[protected]@rp-sg.in,
[protected]@rp-sg.in

I had paid the amount in order not to be penalty.

On 23/Oct/2013, I had received a mail from Mr.B. Mukherjee (Dy. Manager(Com) North Regional Office, CESC Limited) with

this message :

"Please do not pay the September/2013 A/c bill as we are arranging to CANCEL the same. The bill has been raised on

estimated consumption as due to rains/water-logging, the meter-reading could not be obtained."

Then immediately I replied to him (B. Mukherjee) regarding the same and also he replied with :

"Kindly note that your payment will get credited in your bill and therefore will get adjusted with subsequent

bill/bills."

Now the Nov2013 bill has generated without any adjustment done (Rs.1200.00). I sent mail on 17/nov/2013 to same above

mentioned mail IDs requesting to do the required adjustments. But since then there is no reply to my e-mails. They are

knowingly not replying to my mail, not sure why. I had sent several follow up emails, but no response from them. This time also I have paid the full amount.

But now I have decided not to pay any amount for next DEC2013 bills until my OCT2013 bill is adjusted.

Request you to please help me on this. CESE seems tired to harass me here,

Regards,
Ranjit Kumar Sahoo
+91-[protected]

Consumer no. [protected]. I paid the cable shifting cost to cesc but one naresh shaw submit a letter to cesc of objection but he do not have right for making objection. I also send letter with document of my personnel property but cesc not yet been sending any person for inspection and i paid masd bill of Rs. 9077. The condition of meter box is very bad any time accident will occur. Pls help us. Thanks. Anil shaw. Mob- [protected].

To
TheChief.Engineer
C.E.S.C
Kolkata Dt: 27/11/2013

Sir,
Sub: COMPLAIN FOR METER UNIT

This is to bring to your kind notice that I this consumer no. [protected] of cesc would like to inform you about your billing amount and meter read units which are automatically and increasing gradually from this months[October-2013]. No power consumable equipments being added to my house and usage are normal as before but why there is so much difference of the meter reading? we have complained for that through online to CESCno-[protected].They are notable to solve the said problem. After that they did not gave any response and it was observed that due to summer times your department Is taking chance & increasing the bill step by step. Equipment was used from March to April was same and also the timing of not using that said equipments but I had received a bill of October 2013 almost double from the of July and August 2013 (net amount). Hope you will look after these matter and take the necessary action as early as possible for overcoming the consumer haassment.

From
APU PAUL
110/1B, R.N.Tagore Road
Vivek Apartment
Kolkata-700063
Mobile- [protected]

TO The Grievance Redressal Officers CESC Limited Dear Sir, Ref: Consumer No.[protected] Sub: Correction of address I Mr. MRITTYUNJOY BHATTACHARJEE request your goodself to rectify my address in your records as mentioned below:- Mrittyunjoy Bhattacharjee 2nd Floor N/E Flat-08 37D, SEVEN TANKS LANE, KOLKATA-700030 Request you to rectify my address in your record and do the needful at your earliest.If you require any supporting document, please inform me. I will coordinate accordingly. Thanking You. Regards Mrittyunjoy Bhattacharjee