Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

To The District Engineer, C.E.S.C 19.01.2014 Kolkata Sub : Disturbing sound from transformer Madam, With due respect, I would inform you hereby that the transformer by the side of my house is still making disturbing sound continuously.In this respect I had given you a letter dated 27.12.13 but till this time no one has turned up to lessen the sound of the transformer.Moreover I had a phone call from the number 24017603 on 1.1.14 at 6.15 p.m, someone calling from C.E.S.C to tell that nothing can be done to lessen the sound of the transformer and the person added to say that all such transformers all over Kolkata make such sounds only.Later when we called back at the same number the person did not respond any more and we could not know his identity. On the contrary of his information I have personally observed many such transformers in and around my locality which do not make any sound at all (eg.transformer in Paris Para-beside LP 122/8/0 opposite to flat SONAR HARIN, HO CHI MIN SARANI, transformer in Sanjib Pally etc.)or negligible sound with respect to the one by the side of my house. I am getting much disturbed due to continuous noise from the transformer(Becharam Chatterjee Road) by the side of my house(beside LP 52/35/13/2)especially in night and in early morning. I shall be highly obliged if you kindly do the needful for reducing the volume of the transformer as early as possible. Thanking you, Yours faithfully Ela Dasgupta consumer no. [protected] 180/5 B.C.Road, Kol-61 LP 52/35/13/2

Respected sir, I am to bring into light of your knowledge that Rajesh Kumar Shaw is not related to us and this residential address is not same to us and he is not staying our flat and I would like to say that my consumer no and Rajesh kumar Shaw consumer no is not same which are given below- SANJIB KUMAR GHOSAL CONSUMER NO-[protected] METER NO- 3890246 RAJESH KUMAR SHAW CONSUMER NO-[protected] METER NO- 4101741 Although electrical bills in the name of Rajesh Kumar Shaw come to our address which is Asha palace, Second floor, Room no-07, Kolkata-90. We are not legally liable to pay his electrical bill Rs 4377/- which has been sent already at our address dated on 27/09/13. But I am getting a very high excess electricity bill dated on December 2013. Because they put on his bill on my electricity bill total as Rs 4790/-. Sothat I want to CESC office to speak about Rajesh kumar Shaw’s bill and what they told to pay according his bill and your bills also. We could not help you because his address is same. I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest. Waiting for your immediate action. Thanking you Yours faithfully, SANJIB KUMAR GHOSAL Asha palace, Second floor, Room no-07, Kolkata-90. HP:- [protected]

Dear Sir Ref: Consumer No. [protected] Sub: Correction of Name I Mr. MANOJ KUMAR NANDI request your goodself to rectify my name and address in your records as mentioned below:- CORRECT NAME : MANOJ KUMAR NANDI 2ND FLOOR; FLAT-B3 JEET PLAZA PHASE-II 450 MADURDAHA KOLKATA-700107 Requesting you to rectify my name in your record and do the needful. Regards Manoj Kumar Nandi

This is regarding excessive charge for electricity consumption bill for the month of September, 2013.My consumer number is [protected] in the premises at this address;Santosh Kumar Talapatra, 1st.FloorFlat 2/D, 58 Padma Pukur Road, Ambagan, Kolkata- 700079 LP.102/10.You will kindly note that preceeding the month of Sept.2013 the bill raised by the company was very compared to the earlier bills.This is so because for several months now we have been out of town and it still continues to be so. Against this fact the exhorbitant charge shown in the bill needs to be looked into and corrective measures be initiated by adjusting the excess charges so levied in the following month.However, as is the procedure the payment of the bill amounting to Rs.2340/-has already been paid on[protected]. You may like to do the needful at your earliest convenience.

Dear Sir/Madam,

I, Ranjit Kumar Sahoo am staying in a rented apartment in Bangur Avenue, kolkata. My land lord's CESE electric

consumer number :[protected].
For the month of SEPT2013, I have received electric bill amount Rs.851.00. I was not at home for whole SEpt2013 month

and when I saw this bill, I wrote a mail to these mail ID's regarding the same on 18/oct/2013

[protected]@rp-sg.in,
[protected]@rp-sg.in

I had paid the amount in order not to be penalty.

On 23/Oct/2013, I had received a mail from Mr.B. Mukherjee (Dy. Manager(Com) North Regional Office, CESC Limited) with

this message :

"Please do not pay the September/2013 A/c bill as we are arranging to CANCEL the same. The bill has been raised on

estimated consumption as due to rains/water-logging, the meter-reading could not be obtained."

Then immediately I replied to him (B. Mukherjee) regarding the same and also he replied with :

"Kindly note that your payment will get credited in your bill and therefore will get adjusted with subsequent

bill/bills."

Now the Nov2013 bill has generated without any adjustment done (Rs.1200.00). I sent mail on 17/nov/2013 to same above

mentioned mail IDs requesting to do the required adjustments. But since then there is no reply to my e-mails. They are

knowingly not replying to my mail, not sure why. I had sent several follow up emails, but no response from them. This time also I have paid the full amount.

But now I have decided not to pay any amount for next DEC2013 bills until my OCT2013 bill is adjusted.

Request you to please help me on this. CESE seems tired to harass me here,

Regards,
Ranjit Kumar Sahoo
+91-[protected]

Consumer no. [protected]. I paid the cable shifting cost to cesc but one naresh shaw submit a letter to cesc of objection but he do not have right for making objection. I also send letter with document of my personnel property but cesc not yet been sending any person for inspection and i paid masd bill of Rs. 9077. The condition of meter box is very bad any time accident will occur. Pls help us. Thanks. Anil shaw. Mob- [protected].

To
TheChief.Engineer
C.E.S.C
Kolkata Dt: 27/11/2013

Sir,
Sub: COMPLAIN FOR METER UNIT

This is to bring to your kind notice that I this consumer no. [protected] of cesc would like to inform you about your billing amount and meter read units which are automatically and increasing gradually from this months[October-2013]. No power consumable equipments being added to my house and usage...

TO The Grievance Redressal Officers CESC Limited Dear Sir, Ref: Consumer No.[protected] Sub: Correction of address I Mr. MRITTYUNJOY BHATTACHARJEE request your goodself to rectify my address in your records as mentioned below:- Mrittyunjoy Bhattacharjee 2nd Floor N/E Flat-08 37D, SEVEN TANKS LANE, KOLKATA-700030 Request you to rectify my address in your record and do the needful at your earliest.If you require any supporting document, please inform me. I will coordinate accordingly. Thanking You. Regards Mrittyunjoy Bhattacharjee

Sub: Application for consideration of Electricity Bill of Consumer No. [protected] for the month of October 2013 The above Consumer No. [protected] is of Mary Cooper Home a Unit of The East India Charitable Trust a home for aged people. The average bill per month is approximately Rs.15000/- for 1700 units. However in the month of October we received a bill of Rs.52, 770/- for 6019 units but there was no extra-ordinary consumption in the month to raise the consumption units. We have paid the bill in a situation of huge financial distress and hence this is an appeal to you to look into the matter at the earliest, considering the noble activity of our organization so that we can get justification. Expecting to hear from you soon. Thanking you, Yours faithfully, JUDE ST. MARTIN SUPERINTENDENT MARY COOPER HOME 4/2, Diamond Harbour Road Kolkata – 700 023 Mobile No. [protected] EMAIL - [protected]@yahoo.co.in

Ref : Acknowledgement Slip No 194183 Dt 23.10.13. Dear Sir, I Pabitra Kumar Maity Cons No - [protected] submited an application on 23.10.13 with above mentioned acknowledgement slip No- 194183 for correction of my name as Pabitra Kumar Maity from Pabitra Maity & introduction of Flat Name in the address as "SOMWRITA APARTMENT" Following documents were submitted along with the application in support of correct name & address. 1) Copy of PAN Card. 2) Copy of Passport. 3) Copy of Pass Book SBBJ. 4) Copy of KMC Tax Receipt. 5) Copy of Indane Gas delivery receipt. Requested for necessary rectification in record & to do the needful With regards. Pabitra Kumar Maity [protected]

To The Regional Manager 6, Mandeville Gardens Kolkata Sub : Request for checking our electric meter as it shows continuous much higher consumed units as expected / as used Consumer no : [protected] Address : Subrata Biswas, 2/25 Naktala, LP 131/6, Kolkata 700 047 Dear Sir/ Madam We would request you to check our meter as there may be some fault for which our consumed unit shows much higher. Thanking you Yours faithfully Subrata Biswas

I try to use my credit card for paying my CESC bill but after putting my Master Card Verification Password appear a error massage "SORRY YOUR PAYMENT WAS NOT SUCCESSFUL" I already discuss with my Axis Bank representative regarding that issue but they are tell me this problem is CESC server problem and they suggest me to contact CESC. Please tell me how to pay this bill using my Credit Card Otherwise I have no any options for pay this bill. Consumer No :- [protected]

Dear Sir, I am a CESC consumer. My Consumer ID is [protected]. On Dated 19/10/2013 I had launched two complains regarding “the non availability of advance payment endorsement in Sept 2013 “ and “Exorbitant electricity charges “ via docket no :191013/[protected]/191013 and Serial No :19/10/13/147501. Please let me the know the action taken from your side in this direction so far or the current progress regarding this matter. Waiting for your kind reply…

I am unable to download your current electricity ( consumer ) bill for September 2013, in your CESC Ltd website . As I wish to make payment by cash, please advise how I could receive your bill immediately ( soft or hard copy ) for making cash payment . Regards, On Prokash Oberoi Consumer no. [protected] Kolkata South

Respected Sir, This is to inform you that the electric bill of consumer no[protected] is very high from last 9 months .I do not use electricity during the day, only minimum use in the evening.So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. meter no 3337300. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks,...

CESC - CHANGE OF BILLING ADDRESS

Jun.03/06/2013

dear sir,
I want to change my CESC billing address to as below,
DEB PRASAD JANA
SONAMUKHI ROAD
NASKARPARA BYE LANE
P.O-SARSUNA
KOLKATA- 700061
My consumer no-[protected], LP No-211/12/15/1, present account address-
20/3,SONAMUKHI ROAD
NASKARPARA BYE LANE
KOLKATA 700061.
account is with-Mr DEB PRASAD JANA
please do this at the earliest as i am finding it difficult to pay my bill monthly.
Thank you.

I , Mr. Shouvik Datta, son of Mr. Aloke Kumar Datta, residing at 31, A Prasanna Naskar Lane Kolkata 700039 had made applications for a new meter two times but it was rejected on both the occasions. When I went to meet the district engineer (south)personally for making an appeal to sanction a new meter, I was restricted two times by the person in the inquiry counter without any proper cause.My application reference number is 08/06648/13(35).
I would be highly obliged if you kindly look into this matter and take the necessary steps.


Yours Sincerely,
Shouvik Datta

Dear sir
My self Satyabrata Nayak . Dardia ,Potanai . My complain is my father is a consumer of cesco . In cesco there was big problem in bill . My father update all bill in time but in last two month billing amount is not compare with my meter unit .please help because my family is poor family .[protected].
If any query please call me this no. Our electric office is kujang .

Dear sir,
I am a customer of CESCO (electricity board) ,Khurda division, Odisha. We Installed our meter in Nov-2004 and we are being charged our Meter rent from that time to till date(March-2013).Till today we have already paid Rs.1680 as Meter rent and Rs.1000 paid at the time of installation to the staff.As per the rule that deduction will happen till the meter cost of that time.but i already paid too much and am getting bill with this meter rent also.
So now my request is to pls verify my Consumer a.c and pls deduct the excess paid amount from my current bill.

Consumer Number :04081342
Consumer Name : Zamila Begum
Address : Kerang,Khurda,Odisha
Pin:752055
Electricity division : khurda.

Thanks n Regards
M.A Hoque
(Son of Mrs.Zamila Begum)

This is in regards to Calcutta state electric supply, CESC. Our consumer id [protected]. I am writing this email on behalf of my parents who are honest and senior citizens of this nation and are being harassed by CESC. Yesterday 26th March 2012 some people from CESC came and sealed our meter saying the meter is in a tilted position and not straight.
All this was done without any intimidation and even my parents not being there on the scene. They just left a notice saying “we want to check the meter”. Is this fair that people just disconnect power without notice or any explanation? My parents are more than 60 years old and we are staying here for a long time and there have never ever been any issues. I am trying to understand as to why this was done and the consumer not informed. To top all this today 27th March 2013 is a holiday in Kolkata and so in this heat my house would be out of power for more than 48 hours and that too without any fault of ours. My mother with the assistance of some of our neighbors had gone to CESC’s office and they asked her to come after holi and pay a fine for reasons unknown to us. We are in distress and seems like without paying the fine we would not get the power connection back.
Please look into this issue as soon as possible.
Looking forward to your kind cooperation.