Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

High electricity Bill
Since last 3 months I am receiving very high electricity bill from CESC Kolkata.Actually we are using 4fans & 6 Tube lights one tv. Washing &freeze but the Electic bills are coming above 1500/month which is very much high than what it should be.
I have a doubt in my mind that either Electric Metre is not working properly or someone is doing Electric theft from our metre as we are unable to check what exactly happening because the metres are locked in a room.
So request you to kindly look into it & resolve it as soon as possible.

note-my consumer no-[protected]

md. ashraf ali 81/1g topsia road. kolkata700039
3rd floor
(m) [protected]

From: "rabindranath basu"[protected]@rediffmail.com
To: gro. [protected]@rp-sg.in

Subject: to check meter

Sir

Sub : to check meter for correct reading : consumer no. [protected]

I would like to inform that may to oct'13 an excessive units are appearing in the
Meter as well as in the bill. Where as i use 1 or 2 fans, 1 freeze, 2nos 40 watt tube
Lights, and 3 pls 5 to 15 watt. Except freeze nothing is constant.

In the month of may'12 99 unit to 150 in may'13, like-wise jun 115 to 182 jul 76 to 154 aug 102 to
214 sept 87 to 152 and in oct 77 to 302 comparing to last year i. E. 2012 is just abnormal reading in the meter only.

I am conforming that last ten years with the same electrical appliances in my home, my meter reading never such huge consumption. Secondly, my average range of consumption with the same appliances before may'13 was 60 unit to 160 maximum.

It is assumed that cese meter itself is faulty and giving abnormal reading and bearing a huge amount for last six months. Such as in oct'13 consumption in 2012 was 77 units & in 2013 it has reach to 302 unit. Is it possible with the same appliances?.

You are requested to kindly arrange to check the said meter immediately and celebrate for correct reading for consumption.

I hope your good office will take all necessary steps to check the meter and subsequently all needful steps at the earliest please.

Thanking you

Yours faithfully


Ipsita basu
W/o rabindranath basu, advocate
Kalinagar road
Behind naha palace
Post bidhangarg
Kolkata 700 066

CID NO. [protected] is not satisfied of billing comes every month beyond expectations. So, I do request you to send your engineer /technician for checking my meter. Apart from that I want to install a new AC machine and what is the procedure to get the connection. I want to share you that already I have two AC in my flat. Please guide me through my mail I'd and will be obliged to you. I am awaiting your email.
Samir Kumar Sarkar.

Date: 05/08/2016
To
General Manager
The CESC Limited
Howrah Regional Office
433/1, Grand Trunk Road (N)
Howrah- 711 101


Sub: Unbelievable billing amount

Dear Sir/ Madam,
I beg most respectfully to state that I, Sunita Kabra resident of 34 JELIAPARA 1ST BYE LN, LP- 104/2, HOWRAH- 711 101. My Customer ID [protected] and Consumer No. [protected], Meter No. 2584655.
This is to inform that CESC is charging me with an unbelievable billing amount, which is not for only one month but it is continuing since long. We used only three fans, three tubes, one T V (generally used only for 3/4 hours). I have one ac but it’s not using now. I thought the amount I pay for my electricity bill is in no way justifiable. In the current bill you have charged Rs. 4250.00. Present meter reading is 42560 and previous meter reading is 42054.
I think behind of this type of disgusting bill amount may be my meter is disturbing or may by hooking by any others. Already I have submitted a complain letter about that before it. But you hadn’t got any action taken against my complaints.
Therefore you are requested to investigate the reason and solve my concern of my application and rectify all the mistakes as early as possible or adjust of my next electric bill then I will be obliged to you. Otherwise I have to go to consumer forum.

Note:
1) Please note I have already made the payment (i.e. INR 4250.00) of extra amount please make the necessary adjustments from the next Bills onward.
2) I am enclosing a photocopy of my bill along with this letter.

Thanking You—


Sunita Kabra
Mob: [protected]

meter reading is not regular — meter reading is not regular

Dear Sir
I am steaing at Mahulbera in Mosabani east Singhbhum Jharkhand in our area meter reading is not regular.
Meter reader not regularly comming to our area, maximum time average billing is coming and at some month very high bill is a result.
My request to regularise the matter so that correct bill for each month will come.

CESC Complaints & Reviews - Meter reading not done in regular basis
View all CESC complaints
CESC

Location: Kolkata, NORTH 24 Parganas, West Bengal, India


P.M.[protected]@GMAIL.COM AS ON DT 07.10, 2011


Meter reading not done in regular basis
My self DURGA MONDAL am consumer of CESC supply. My Consumer No.[protected].Now a days I face a problem that your billing department does not taken meter reading properly and regular basis. They sent me an average bill for current month (i.e.JUNE & SEPT '2011).So I feel worried about my electric bill.
So, my earnest request to you that please take my meter rate properly and billing properly that means on actual basis not on average
WE HOPE YOU WILL TAKEN THE MATTER AND LEDGAL ACTION AND OUR PATMENT DECTION OR ADJUSTMENT YOUR YOUR BILL
THANKING YOU
YOUR FAITHFULLY
DURGA MONDAL

CESC (Calcutta Electric Supply Corporation) — one face fused up

Dear sir, our consumer no.[protected] has got 440 volt line it has 3 face. Unfortunately one of my face has got fused up. Plz kindly do the needful service asap

Not satisfied with bill

Customer name- Saroj Kr Saraogi. customer id- [protected], meter reading is not satisfactory, kindly recheck the bill meter.

High bill due to power theft

Dear all,
This is to inform you that someone is hooking with our Electricty Meter. Please inspect it and remove it immediately.

consumer no: [protected]

Dear Sir/Madam,
I am writing on behalf of my Father Sri. Gour Mallick who is the owner of this domestic electricity meter (consumer no. - [protected]).
I am quite surprised to receive such a heavy bill for domestic power consumed by me during the last few months.I think that the meter is not reading accurately or there is any technical fault in the meter. The bills I have received from you for last few months are higher than I normally pay. It was just not possible for us. If you compare it with our previous bills, you will clearly see the huge difference in the bills.
You are, therefore, requested to have the meter checked and send me the amended bill.
For further any query please contact me at [protected] or [protected] or mail to [protected]@gmail.com

Yours sincerely,

Mrs ANITA DATTANI
7 NAND LAL JEW ROAD MY CONSUMER NO-[protected]
1St floor
opp uttam manch
KOLKATA-700026
REQUEST YOU TO CHANG MY ABOVE THIS NEW ADDRESS . IN FUTURE SEND ALL BILLING LETTER ETC ON THIS MENTION ADDRESS FOR ALL MY PAYMENT IN TIME

Online payment of consumer no-75168010003

Hi, I have paid nov14 bill through AXIS BANK net banking on 14.12.14, Payment was successful, Amount debited from my A/C but I have not received receipt of payment from CESC.Kindly share the same. rds, Paritosh ph:[protected]

excessive bill amount for the month of june 2014

we were bot at home for the entire month of june how can a bill amounting to rupees 1530 come? please check whether there has been any theft /any problem with the meter

Consumer No. [protected]

I want to know if electricity bill is payed or not.

J.R.Banerjee

My email address is : [protected]@gmail.com

My consumer no. is [protected]

I want to know whether my bill is paid or not?

CESC Ltd. — Non availability of new connection form & guidelines

I was searching for new connections forms in CESC websites along with guidelines but was unable to find so. if anyone can help me in getting the same..........pls do.

Respected Sir,

I would like to inform you that i had already gave you a complain on 26.03.2011 regarding invisible of Meter Serial Number, Meter Consumer Number, Meter Reading Unit Number and Round Like a plate which rotates continuously.
My Docket Number is:260311/[protected]/260311.
I will also inform you that your Inspection officer has came on either 01.04.11 or 02.04.11 to inspect my meter.And they found the problem and told me that within 15 day your service provider will come and repair my meter.

But i extrmely sorry to say that upto now nobody has come to repair my meter.
And from the last two month i am unable to pay my electricty bill due to non reading o[censored]nit, because your officer is coming to take the reading but he unable to found the Reading Unit NUmber (its get hide).

So i am requesting you to kindly take necessary action regrading my problem
and send your service provider to repair my meter as soon as possible.

Thanking You,
Your's faithfull
Shadab Hussain.
[protected]
B/45/B/H/71,
Canal East Road,
Narkeldanga,
Kolkata-700011.

today the cese online payment website is not working

I am receiving unwanted Sms alert against consumer no 46492024001

Please unsubscribe my mob no [protected] from unknown consumer no [protected] SMS alert as I am already registered consumer with no [protected] with this mob no.

Low voltage

Dear Sir/Madam My customer ID number is [protected] and consumer no is [protected]. For the last one week the voltage fluctuation has increased so much that my ac, fridge and TV trips. Please depute your personnel asap. Regards

Consumer No31067163004

I have made the payment for the bill of June, 2014 through ICICI Bank debit card but have received no receipt of payment or SMS. Please enquire into this as the money has already been debited from my bank.

I paid my Electricity Bill online on 08/12/2021 by using HDFC Bank net banking for the month of October but due date is November 15th. After paying the amount of 840, I had not received any acknowledgement message whether the payment has been received or not by CESC. After that I checked my bank account details and saw that money was already debited in the name of CESC. Now I received message that my CESC electricity bill Failed but not received my failed bill amount 840 to my account. In this case what shall I do, I whether the money will be refunded or not in my account & in how many days? Shall I pay again now to CESC? Anyone facing this problem in the past may help...!

Dear sir,
I am a consumer of CESC.My Consumer No is [protected]. My address is 67 M.N.K. Road (south) Kolkata - 700036 LP- 11/47
This is a mew commercial meter.At first it was attached with the flat premises.Now it is a seperate meter.
on that time i can not get this kind of bill amount.My reeding date from 3/4/2011 to 3/5/2011.The total amount on that time is Rs. 900 /- . I think it is excess bill.Kindly notice it.

sir my consumer no is [protected]. my complain is that ur power supply is very good but u don't maintain the serailauity of bill amount u have send alarge amount of bill in any month and u also send the less amount of bill in next month. so i request u pls read our meaters very carefully and send a proper bill to us for which we responsible.
thank u sir

Excess Billing
Consumer No.-[protected]

This is to complain about wrong entry of Meter Reading, thereby making me to pay excess amount for the units not consumed.
As per your September 2012 bill:-

Date of reading[protected]/10/2012
Present Reading[protected]

To-day(29/10/2012) I have checked my meter reading (Meter No.2629963) it shows
[protected].
How your people took the higher reading 26 days ago?
I would also like to add that my average bill comes to Rs.1500, the above mentioned bill amount is Rs.4750/-.

non receipt of security deposit along with interest

Docket no-150914/[protected]/150914 Dt 15/09/2014

CESC Ltd.
delay to install new connection .
the district engineer
Northern District.
226A&B A.P.C Road kol-4.
Ref-MA Bill no-05/18076/12/9/1.
Date of bill-31/08/2012.
Lp no-97/1/1/3/1
Dear sir
i am contact with regional engineer which mention my bill .but he said install will be soon .but 2 month already gone .Unfortunately the new connection has not yet been provided inspite of repeated follow-up.
Please look my issue .i am very confused because my lot of work are depend on electricity.

Thanks.
DEEpak Bera.
[protected].

To,
District Engineer
Southern District
6 Mandeville Gardens
Kolkata-19
Subj. Delay in meter installation
I have already paid security deposit since a long time vide MR number 01/07025/12(69) but there is neither response nor the meter installed from your end till date.Pl.inform the timeline/schedule for the above job.
Kindly look into this matter and do the needful.

Binay Kumar Khetan
2052, Chakgaria,
Upohar- UPC 021210
Kolkata 700094
Mobile [protected]
Email:[protected]@ambujarealty.com

every time the bill amount is almost double than expected

the customer id no:[protected] every month we are receiving bills for almost double the amount than expected request you to show the charges detail we need a proper inspection hema [protected]

CESC — misbehavior of your cash counter officials

Dear Sir,
I am somnath maity ,My Consumer No [protected].
I am very much offened for misbehavier of your cash counter officials( Women person) at Shyambazer Branch on 29.11.2011 at 9.30 A.M. please attened & redress.
I request for appointment to express in details.



Thanks&Regards
from
Somnath maity
[protected]

CESC — Required information

I want to a 1.5 ton split AC for my flat but I don't know what is the procedure to get connection for AC. Can anybody help to know can I obtained the connection for AC from CESC.

Online bill payment receipt not received

Consumer no [protected]. Online bill payment paid on 19th Jan 2015, payment receipt not generated. Please send me at [protected]@yahoo.com Mobile [protected]

supply up and down / trimble

consumer no -- [protected] phone no ------- [protected]