Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

I Padam Kumar Agarwal made the online payment of RS. 2390 for the consumer no. [protected] on 5th of June, 2021 and the payment is debited from my bank account. (UPI Ref no.[protected]
Kindly Share the receipt on email address: [protected]@gmail.com.

Dera Sir/Madam

I have a electricity connection in the name of Angha Das. Consumer number. [protected] and customer ID [protected]..I have received bill amount of Rs.5530/- for the month of April 2021. But my average bill for last two months around Rs.2000/-.. However I have paid the all bill. Now I request you to please check the bill amount and meter reading.

Sanjiv Kumar
Mobile number. [protected].
Email id. [protected]@rediffmail.com

LP-132/4/11

There has been no resolution to the Complaint of severe voltage fluctuations in my home during Noon & Later in the evening i.e. after 10PM.

There have been couple of dockets that I have made for rectification of the same but till date no resolution. Every time I call your customer care, they say the same story that the high level team is looking into this issue. The team is only looking but not taking any steps that I can understand otherwise we would have seen the results.

Whenever the AC of my neighbor powers on, I notice a huge voltage drop in my house. It goes to such a low that trips my AC. I have a voltage stabilizer installed already for the AC, then also. Hope you can understand my concern. IF this continues my Electrical equipment will get damaged. Who will pay for replacement?

Frequent Cable Faults are a part of our daily routine. IF you check your database you will be able to understand.

I am paying my bills regularly then why will the problem not get resolved. IS CESE only interested in revenue & not consumer wellbeing.

I am sure if you can bill and take money during Covid times you can give service also.

Previous complaint Numbers:
[protected]
[protected]

Request with folded hands, please change my PHASE immediately and give me at least peace at nights with good Sleep. Hope this sudden fall in voltage will resolve with change of Phase. The Phase i am in might be overloaded.

regards,
Amarjit Roy
M: [protected]

I am Ram Gopal Sharma, a resident of Budge Budge Government Quaters Block K Flat No 15 P.O. Budge Budge Kolkata 700137 24 Paraganas (South) having Customer ID [protected]. The Box containing all the Meters of my Building is broken and has fallen on the floor.

This can result in electrocution of residents of my Building during the upcoming monsoon season. Hence the Meter Box needs urgent repairing.

I request...

Consumer Number : [protected]

My March and April month's bill is very high. Please mail me the receipt of bill payments of every month till date.

Customer ID [protected]
Name- Akansha Nandi
I have got a bill of 8950 rupees for the month of April. I have received the bill today, 1/6/21 on the due date. With the usual use we get upto 5000 in summer months. This is very unusual for our house as there is no extra use of electricity done. Please look into the matter how this huge bill is genereted.

My complain no.2883887

I am a customer of CESC, I live in a 2bhk flat at sarkarhat, kolkata -700061, I want to seperate my phase from our flat common metre phase, because during 2years my bill reading is too high, whether after running water pump 5 hours everyday, and continuous lighting in night time in our flat common meter is always varied withine Rs 400-500.Hiw it is possible, I think there is something wrong withine my metre, electric line with common meter line.plx do some thing, and seperate my phase from this common metre phasecamd check my line

Main Disha chaudhari Thakurpukur mein rahti hun meri electricity mere ghar ka connection card Diya gaya tha main Tara tala ke office mein main complaint bhi Dali thi ki connection kar dijiye lekin koi reply nahin mila please aap log hamari help kariye please thank you CSS team

SUBROTO MAJUMDAR
E/2 Avijit Neelachal Abasan
98 Rajdanga Gold Park
Kolkata – 700107
E mail: [protected]@gmail.com; Mobile: [protected]
The Manager
CESC Ltd
South Regional Office
6 Mandeville Gardens
Kolkata-700019
Tel:[protected]

Dear Sir,
Sub: Refund against surrender of Meter & return of security deposit for additional...

Sir,

I wish to bring the discrepancy of my electricity bill to your kind attention and seek immediate redressal.

Please see the details below. Till date my electricity bill has never crossed 9000/- whereas the bill for 04/21 has been 13320/-. Even my bill amount for the month of 03/21 was 6000/- ++ only and for 04/21 it's more than the double amount. How is it possible?

I definitely feel there is some discrepancy in the billing FOR THE MONTH 04/21and I draw your kind attention immediately with speedy resolution.

Please find your Electricity Consumption Bill for the month of (04/21) in respect of your Consumer No. ([protected]) .

Consumer Number : [protected] Net Amount():13320.00
(Rounded off to the Lower Multiple of :10/-)
Customer Id : [protected] Net Amount for online payment :13260.00
Billing Month : 04/21 Due Date : 05/06/21

Thanks and regards,

INDRANIL DASGUPTA

Show original message

indranil dasgupta
To:
CESC ebill

Fri, May 28 at 12:37 PM

Sir,

For your kind information even in the month of 03/21 my electricity bill has been 6000+ /- which is even less than half of the bill for 04/21 amount 13320/-.

You must look into this discrepancy immediately.

Thanks and regards,

INDRANIL DASGUPTA

My Customer ID is [protected]. I have been complaining of high electricity bill for more than 2 yrs but not getting resolved. Here again I have received a bill of Rs. 2200 for the month of April. Normar consumption is made without an AC at home. Even after so many complaints for 2 yrs the problem is not getting resolved

Dear Sir / Madam,
I nishikanta das, was paid 6 nos. electricity bill for the month of march, 2021 through google pay on 03rd may, 2021. of Rs. 1830, Rs. 320, Rs. 430, Rs. 320, Rs. 970 & Rs. 1520. This month CESC has added the previous month's bill with the current month's bill. I was mailed cesc many time but they said, they don't received any payment still date & suggest me to contact bank. I was contact my bank and google pay, they both says that those payment was successfully settled & credited to merchant (CESC) account but still date cesc not received any payment they claim.
1. Name - Sri Keshab Prasad Kanu
Customer ID - [protected]
Consumer No. - [protected]
Bill Amount - 1510.00
2. Name - Sikha Barui & Others (Block Meter)
Customer Id - [protected]
Consumer No. [protected]
Bill Amount - 1810.00
3. Name - Tusi Das
Customer Id - [protected]
Consumer No. - [protected]
Bill Amount - 310.00
4. Name - Aparna Das
Customer Id - [protected]
Consumer No. - [protected]
Bill Amount - 420.00
5. Name - Kanak Samanta
Customer Id - [protected]
Consumer No. - [protected]
Bill Amount. - 320.00
6. Name - Uma Shankar Shaw
Customer Id - [protected]
Consumer No. - [protected]
Bill Amount - 960.00

We are facing power cut issues in our area. It's very difficult as it's raining outside and we have lot of snakes in our area.

Docket No: [protected], firstly, I called CESC customer support to tell them of sparks coming out of an overhead tranformer on a lamp-post, they provided me with the above mentioned docket no, assuring that the matter will be handled appropriately, nonetheless after 1hr the sparks amplified and the transformer was down along with the electricity of my house. Since the past 8hrs, I have had no success, even after I have been assigned multiple dockets nos., In which the restoration time is approximately 2 hrs.

The customer care is deceitful and promotes a false assurance, they could'nt provide me any updates.

I would have written more, if my battery was not dying.

Realy regretgul CESC and this is happening before the cyclone.

May God help us!

Dear Sir/Madam,
I, the undersigned would like to bring to your notice that the bill sent for April 2021 by CESC is absolutely illogical and unacceptable. Till March 2021 all the bills have been paid by me which you can clearly check in your database. With my mother staying alone at our Kolkata house, how can the billed units be "645" and amount be "Rs 5193.32".
When clearly as per your records only, in...

Respected sir i sewa lall consumer number [protected]
my connection is on temporary based i request you to please make a permanent solution the connection is sparking similarly and it is dangerous condition please make necessary action our life is in dangerous condition
my contact no is [protected]

I have 3 AC in my house, but every day i can't on any of the AC in noon and from evening due to very very low voltage problem. Before installing the AC, every time i have paod extra money for load increase. The voltage is as low as the tubelight and fan arr not currectly running. Please resolve it asap.
Consumer No : [protected]
South Howrah

There is no electricity since last 20 minutes or so..it is unbearable in this condition.

We have 4 Air conditioner at our home. When we run all together we are having consistent low voltage issues for which the fan speed is getting low and tube lights are flickering. Its a very concerning thing going on. Please look into this and get back with a solution asap. I will be waiting for your response from my end.
We have 3 meter accordingly
Amit Naskar-[protected]
Shibapada Naskar-[protected]
Avijit Naskar-[protected]