Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear Sir/ madam,
We have received a bill on mid-December 2020 for the electricity consumed during the month from July to October 2020 of about Rs.27000/- . Even though CESC sent us electricity bill on May (Rs.67/-), June (Rs.730/-), August (Rs.560/-) September (Rs.1210/-& 360/-). Till September nothing pending.
After huge bill received on December, we contacted your office, but they forced to pay it immediately else threatened...

I have done three times online payments on 18.02.2021 through Uco Bank debit card of my customer Id [protected] against Bill No.[protected]/12201 dated 09.02.2021 for December 2020 for Rs.560.00 due to transection slip had not been generated.
1) Tran ID S99491223 at 10:42:10
2) Tran ID S99799540 at 12:13:59
3) Tran ID S99811939 at 12:17:37

So, I, therefore, request you kindly see the matter and take necessary...

Customer ID. : [protected]
Consumer No. : [protected]

My last electricity bill from 17/12/2020 to 16/1/2021 is Rs840.I paid the bill online on 18/02/2021 but during my online payment of bill an amount of Rs1680 (double) has been deducted from my account but I have not got the extra amount (Rs840) refunded to my account.

Please look into the matter urgently....

Customer ID. : [protected]
Consumer No. : [protected]

My January'21 (till 17/01/2021) bill amount is Rs. 840 but while I made an online payment of bill, an amount of Rs. 1680 (double) has been been deducted.

Please refund my extra amount on priority....

Rs 2320 has been deducted from my account towards payment on customer id [protected] at 07:25 am on 16th February, but after payment there's no confirmation from CESC, and the fund get deducted from my account. I have made payment through my debit card.. kindly look into the issue n solve it. Thank you...

Transaction ref no[protected]/[protected] dt 08/02/2021
to day around 4pm i have made online transaction for monthly bill payment by icici bank debit card &the amount of rs1360/ has been deducted from my bank account but sorry to say the same has not yet been acknowledge by cesc. Would you please enquire the status of said transaction, wheather payment credited in cesc account or transaction failed for any reason.
Awaiting...

Customer id is [protected] meter in the name of Sumita Adhikari supply at FL-6, 133-17 Purbachal Road, Kalitala, kolkata 700078.
I request you to please update my mail id ([protected]@gmail.com and mobile no[protected] for any correspondence with me (Sumita Adhikari). Please look into this matter urgently because of proper communication with us so requesting you please do the needful.
Thanks & regards
Sumita Adhikaribr...

1) Though I am receiving the monthly bill regularly but can not pay the same as "Please do not pay this bill" is printed on it. The amount is perhaps deducted from the security deposit. Please look into the matter so that the bill is paid by me regularly.
Cust Id: [protected] & Customer Id:[protected].

I hope that the matter would be resolved at the earliest....

Dear Sir/Madam
I am one of your consumer, customer ID [protected]. I am getting your regular bills which is on higher side. Last bill of Nov 20, Bill No [protected] / 11201, I have paid.
Request you to lookinto the same & verify & confirm.

Lookforward to receive your proper service.

Regards

SUJOY ROY CHOWDHURY
1ST-FR;FL-1-B
52 A C BANERJEE RD
ARIADAHA
LP-27/13/1br...

Dear sir
This is to inform you that I have submitted complaint letter with every supporting relevant documents docket no.
[protected] dated 2nd September 2020.
[protected] dated 8th January 2021.
to
Sr commercial executive
South West regional office
CESC Ltd,
P-18 Taratalla road, Kol-88.
Regarding this matter.
But sorry to say they have not taken any action till date.br...

Dear sir/Madam
Myself Modan Mohan Chatterjee and live at 24 satchasi para lane, cossipore, Kolkata 700036. New setup cesc transformer sitting beside my main gate without my absence. I am neuro patient and have little girl. I already did objection into same matter in shyambazar district office.but till now not response. And north district engineer and north deputy manager also didn't response. I want remove this transformer from this...

To whosoever it may concern,

Please note in the aforementioned Nov 2020 bill, that the "Value of consumed units earlier kept in abeyance - Month wise Details" is incorrect.

For May 20 (bill # [protected]/05203), the Units Billed earlier is not 1129 BUT 3074. We already paid this May 20 bill for 3074 units. Given this, actually we have paid as per the meter already. You have no case for charging us again based...

Hi,
This is to notify you that we have received very high amount of bill for this month .The amount is too high for LT connection, inspite of pying the bills continuously each month .
Below are the details.of my connection
Consumer :[protected] (private).Kindly help us....

Hi Team,

This is for consumer id number:- [protected].
The meter reading was not done as the concerned person didn't turn up on the specific day.
And we also didn't receive any link to submit the manual reading
The current meter reading is 22474. Kindly update the same on your records....

It is to be stated that I, Shashi Nath Bose, reside at BL-Q; 2nd Floor; FL-A, 319 Panchanantala Lane, Metiabruz, Kolkata -700024 have complained about excessive electricity bills. Since the last 4 months I have received very high electricity bills from CESC Kolkata.

Bill Amount in the month of August 2020 Rs.2010/-
Bill Amount in the month of September 2020 Rs.1450/-
Bill Amount in the month of October 2020...

Hi, I have 2 meters in my house ( Customer id [protected] and [protected]).Last 2 months, I am not staying in my house. The person who is staying is going to office from morning till evening ( 8.45 am to 7 pm). Due to that the person who comes to read the meter was not able to take actual reading. Can it be done on weekend otherwise the bills are coming on assumption. I have got sms for one meter to submit the actual reading within 24 hrs...

On 21.12.2020 I paid my October 2020 electricity bill through credit card. The bill amount was Rs 590/-, but due to some technical problem my bill was paid twice. Instead of Rs.590/- I paid Rs. 1180/-. I was having an idea that the excess amount is adjusted in the next month bill, but I found that in November 2020 bill my earlier excess payment was not adjusted. Please do the needful.
Regards,...

I have made the payment through QR code printed on bill (payment after due date) as on 8th Jan an amount of Rs 3770 but CESC is denying that they have not received the payment.

Cust id [protected]
Name Asish Biswas
Bill Number [protected]/09201
Registered e-Mail Address: rik.[protected]@gmail.com
Complaints Docket Number 92167

Amount Rs 3770; Date 8th Jan 2020
UPI Transaction ID[protected]br...

Hello,

Consumer no - [protected], Last months bill worth 2840 has already been paid by Paytm, Invoice attached for reference and is also reflecting in your website. Still this month we received bill worth 4400 showing arreas of previous bill. Kindly look into this matter as the due date is showing as 18th January 2021.

We don't want to double pay since we have already paid for it. Requesting you to look into...

As a middle class it's impossible for me to pay a bill at the end of a month, so it's an earnest request if due bill date can be set on 2nd week of a month, I will be highly obliged...